CALECIM® Professional is a skincare and haircare company that specializes in products derived from ethically sourced stem cells. The company offers a range of innovative solutions designed to promote skin rejuvenation and hair health, appealing to consumers who prioritize scientifically-backed beauty treatments. Their proprietary active ingredients aim to provide effective results in a market that increasingly values natural and sustainable sourcing. Targeting both individual consumers and professionals in the beauty and wellness industry, CALECIM® Professional provides free shipping options to various countries, including the United States, Singapore, and several European nations. The company's commitment to quality and ethical sourcing positions it as a trusted choice for those seeking advanced skincare and haircare solutions backed by scientific research.
CALECIM® Professional garners a generally positive reception, with many reviewers praising the effectiveness of its products, particularly the serums that reportedly deliver impressive results for skin texture and acne scars. Customers frequently highlight the noticeable improvements in their skin, with some describing the products as "game changers" in their skincare routines.
However, there are significant concerns regarding pricing, as many feel the products are overpriced for the quantity received, leading to dissatisfaction among some users. Additionally, complaints about customer service and issues with loyalty rewards programs surface, with some consumers expressing frustration over their experiences. Despite these criticisms, the overall sentiment remains favorable, with a strong majority of users recommending CALECIM® products for their efficacy.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.5 | 703 | 100% | -0.1 | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| Sep 24 | 4.8 | 13 |
| Oct 24 | 4.3 | 24 |
| Nov 24 | 4.2 | 69 |
| Dec 24 | 4.3 | 20 |
| Jan 25 | 4.8 | 10 |
| Feb 25 | 4.7 | 23 |
| Mar 25 | 3.0 | 8 |
| Apr 25 | 4.3 | 24 |
| May 25 | 4.8 | 26 |
| Jun 25 | 4.4 | 21 |
| Jul 25 | 4.2 | 23 |
| Aug 25 | 4.2 | 20 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Customer service here is second to none”
“Not worth the price or hype”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Skincare.
| Company | Overall | Legit | Quality | Service | Delivery | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 4.5 out of 5 (good) | 100 out of 100 | 4.2 out of 5 (good) | 4.6 out of 5 (good) | 4.5 out of 5 (good) | −2% | 703 |
| 4.8 out of 5 (good) | 100 out of 100 | — | 5.0 out of 5 (good) | — | −2% | 1,000 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.9 out of 5 (good) | — | +1% | 381 | |
| 4.6 out of 5 (good) | 100 out of 100 | — | 4.1 out of 5 (good) | — | — | 145 | |
| 4.9 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 4.9 out of 5 (good) | 5.0 out of 5 (good) | — | 145 |
Bottom line: CALECIM® Professional is #5 of 5 on overall rating in this group. On quality, Truviv scores higher (4.8 vs 4.2).
500 reviews of CALECIM® Professional. Filter by what matters to you.
Over a year ago
I love Calecims products but I think they are extremely overpriced, especially for the amount of products that you get. It does not last long at all for a tiny little bottle of product that cost like... See more
Over a year ago
Not worth the price or hype. Instant allergic reaction. They don't take return or refund. Waste of money
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I love Calecims products but I think they are extremely overpriced, especially for the amount of products that you get. It does not last long at all for a tiny little bottle of product that cost like $100.
Not worth the price or hype. Instant allergic reaction. They don't take return or refund. Waste of money
These PPT-6 products blow everything else out the water. I was so impressed with the results of the serum in such a short time that I’ve ditched all my other growth factor products & various other creams & now use solely Calecim along with my tretinoin & vitamin C. Yes, it is expensive, but you’re only using a handful of products, so the Calecim system actually works out cheaper. Their subscription prices are great & they are incredibly generous with their samples. Customer service here is second to none. I had the pleasure of dealing with a lovely lady called Theresa who was amazing 😊
Buyer Beware!! SCAM So, where do I start… I made a purchase beginning of July with this so called “business” The representative I had Joanne, has provided the WORST service I ever received. This product they sent out never got to me. So I called and Joanne never answers the phone (probably because she is the only 1 there) So I emailed her advising I should have received my package within the first week of ordering it. The product of course, never got to me. Then I had to ask to have it re-shipped. Do you think that ever got to me either? Nope. So again I emailed over and over saying I wanted a refund a few times, which was totally ignored by Joanne. After almost 2 months I received my order but only half of it. Joanne didn’t even give an option for a refund and said that they order is out of stock and will resend. I told her “NO WAY” Then when I tried to use their undereye contour cream, it looked like cottage cheese and smelled bad. I immediately emailed Joanne and she advised that there cream batched were fine and did not offer me a refund. I advised I will proceed with my lawyer, which is worth every penny because this company is NOT a company. There is Joanne and some other person. There is not laboratory where the products are made. They probably throw garbage product together most likely in their bathrooms or kitchens at home. This is a total scam. Don’t give them your money unless you want a long and disgusting process with these frauds. I am a beauty influencer on YouTube, Facebook and Instagram and I have already made it clear to everyone not to use this fake company. If I can help anyone not having to deal with such unprofessional and unethical dealings with these frauds, I am happy to do so. It's interesting that there is never a comment back from Joanne when I called them out on being fake and scamming. Joanne is also the only “service representative” So that should say a lot. They create their site so it looks legit, but it is not. There are a lot of scams out there and this person, Joanne falls into that category. The products I ordered were over $500 Joanne, tried her hardest not to help me. All she kept saying in her emails is “sorry” “Sorry” does not cut it for me. She knew exactly what she is doing and I guarantee she’s been doing this for a while and taking advantage of innocent individuals. Joanne is extremely deceiving, , cunning , a fraudster and stealer . Please everyone, do not let this woman take advantage of you!!!!!
Despite spending $1000s subscribing to 3 different products, I am unable to use my accumulated loyalty points on rewards as I need to make additional purchases to use them. Sounds like a scam.
On en voit des produits hype qui reussissent grace au marketing mais pas calecim. Produit efficace et tient ses promesses. Espérons que le prix continuera de baisser avec la réussite. Service client competent et réactif. Je recommande calecim
ORIGINAL: I live in Canada and loved the products the first time I bought them so reordered a couple (total price $621). But when the package arrived via DHL, there was an additional charge of $123 COD. So, I emailed Calecim customer service (there is no way of speaking to an actual person) and they replied several days later. They confirmed that yes, I could “return to sender” with the box unopened and that I’d get my refund as soon as it arrived back at their warehouse. The package is tracked by Canada Post as being returned to and received by DHL on July 4, but they claim it has not arrived at their depot in Kansas City six weeks later. So they won’t refund my money, nor will they replace the products (I said I’d rather pay the $123 COD fee than lose $621). Not sure what to do, so I’m writing a review. Suffice to say, customer satisfaction does not seem to be a priority for them. And the snail-pace response time, because of the email system, is ridiculous. UPDATE (August 22, 2025): After I posted this review, Calecim contacted me and refunded my money in full. I do appreciate that the issue was ultimately resolved (thank you!) but it only happened once I went public here, which isn’t so reassuring. The products themselves are top-notch, but customer service needs to be faster and more proactive.
Great products that WORK! If you’re thinking about buying, just do it. Also, the customer service team is outstanding. Any questions or concerns and they are right on it!
I bought this feeling a little skeptical, as I learned about it on Instagram, but I am always willing to try new things at my ripe old age of 52. Maybe out of desperation, or maybe I am just on a continual search for the “fountain of youth”. Well, I may have found it. I started using this around April 2025. About two weeks in, I woke up, looked in the mirror and wondered if I needed coffee, because someone else was staring back in the mirror. My skin was beginning to even out, and my dark circles weren’t so dark. I was really impressed! I felt like I could go without makeup for the first time in a long time. “Okay, let me order the subscription right away”, I thought. A few weeks later a friend noticed the improvement and asked me what had changed. I sent her a link. Then, another friend asked me the same thing. I sent her a link. Then, I watched these two women begin to experience glowing skin. I asked them both if they got their order. Yes! They did. Now I was convinced it was working! Move forward and now it’s August, 2025. I walked into my favorite doctor’s office and I got asked how I always look younger. So, I again shared the serum. I love sharing a product that works! Hence this review. I never leave reviews. I don’t have time. But as I sit here in the waiting room of the doctor’s office, I am making time, in hope this will help one more person. I hope you find this works for you too.
I’ve been using it for about 30 days, 2-3x’s per week, haven’t really noticed too much change, maybe a bit brighter complexion, but subtle. It’s pretty pricey, for minimal results, so not sure if I will reorder..but maybe I’ll give it another 30 days to give it longer period to see more change, hopefully!
My skin texture has improved
I used the Calecim serum to help fade some scars on my face and the results I experienced in as little of 4 days were game changing! The serum also significantly helped my acne scars and the results keep getting better the more I use it.
I have been using regularly and have seen no improvement.
The Calecim serum has been an absolute game changer in my skin care regimen. Have been using it daily and seeing some amazing results in smoothness, softer appearance, minimizing fine lines around my eyes as well. I will continue to use for some time. Thank you!
Very good products i like calecim serum he make my face look different it’s a game changer for me love it ❤️ill continue to buy it definitely I like calecim products.
I received the product on time and thrilled with the results - I ran out and re-ordered meaning I had a break of a week and I really noticed the lines coming back
I love it and results were right away. I had no problem ordering it , too
CALECIM® Professional is a skincare and haircare company that specializes in products derived from ethically sourced stem cells. The company offers a range of innovative solutions designed to promote skin rejuvenation and hair health, appealing to consumers who prioritize scientifically-backed beauty treatments. Their proprietary active ingredients aim to provide effective results in a market that increasingly values natural and sustainable sourcing. Targeting both individual consumers and professionals in the beauty and wellness industry, CALECIM® Professional provides free shipping options to various countries, including the United States, Singapore, and several European nations. The company's commitment to quality and ethical sourcing positions it as a trusted choice for those seeking advanced skincare and haircare solutions backed by scientific research.
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