Cana Wine Company is an online retailer specializing in the sale of rare and allocated wines, whiskeys, and other spirits. The company offers an extensive collection that caters to both wine enthusiasts and casual drinkers seeking high-quality beverages. With a user-friendly website, Cana Wine Company provides customers with easy access to a diverse selection of products, ensuring that they can find unique offerings to suit their tastes and preferences.
Targeting a global market, Cana Wine Company serves consumers who appreciate fine wines and spirits, as well as those looking for special gifts or celebratory drinks. The platform emphasizes customer convenience, allowing users to shop from various regions and enjoy promotions such as sitewide discounts. By focusing on quality and selection, Cana Wine Company aims to meet the needs of its clientele while providing a reliable resource for purchasing premium alcoholic beverages.
CANA Wine Company has a positive customer experience.
CANA Wine Company receives overwhelmingly positive feedback from customers, highlighting its exceptional service and fast shipping. Reviewers frequently mention the great selection of specialty wines and the ease of the purchasing process, with many expressing satisfaction over timely deliveries.
Read full summaryShow less
Customers appreciate the responsive and helpful staff, who provide excellent communication throughout the ordering experience. However, a few reviews note issues with shipping, such as bottles being left on porches without signatures, and some mention that delivery can take a little longer than expected. Despite these minor complaints, the majority of consumers are thrilled with their experiences, praising the company's commitment to quality and customer satisfaction. Overall, CANA Wine Company is viewed positively, with a strong reputation for service and product quality.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.8
276
100%
+0.4
● Low
4.8 / 5 overall
=
276 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Aug 2025.
Last 3 months
5.0▲ 0.4
12-month avg
4.7
All-time
4.8
Category avg
4.1
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Sep 24
5.0
13
Oct 24
5.0
13
Nov 24
4.3
15
Dec 24
4.5
14
Jan 25
5.0
9
Feb 25
4.4
8
Mar 25
5.0
6
Apr 25
4.3
7
May 25
4.7
6
Jun 25
5.0
7
Jul 25
5.0
6
Aug 25
5.0
5
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 276 most recent reviews.
Top praiseof 262 positive reviews
Delivery53%
138 mentions
Fast & efficient40%
104 mentions
Customer service27%
72 mentions
Prices & value20%
52 mentions
“Ordered 2 bottles of wine with the year our daughter got married as they will be celebrating their 25th anniversary”
On “Delivery” · Aug 8, 2025
Top complaintsof 11 negative reviews
Delivery18%
2 mentions
Pricing18%
2 mentions
Shipping18%
2 mentions
Communication18%
2 mentions
“I ordered wine for someone for a holiday gift back in December - it is now February and it STILL has not been delivered”
On “Delivery” · Feb 5, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Beverages & Drinks.
Overall rating and review count for this company and similar companies
Ordered 2 bottles of wine with the year our daughter got married as they will be celebrating their 25th anniversary. I was a little worried it wasn’t going to arrive on time .
Cana wine immediately go... See more
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Ordered 2 bottles of wine with the year our daughter got married as they will be celebrating their 25th anniversary. I was a little worried it wasn’t going to arrive on time .
Cana wine immediately got back with me and assured me it would be there in plenty of time. It was! Very carefully packaged, no worry of breakage.
First time ordering but definitely not the last time.
Took a little while, something to work on in the future. Got back with my questions quickly and multiple times to let me know the order was still on its way.
Wine arrived very timely. When I called to ask some questions the person was very very helpful and nice and answered all my questions! I will be ordering again from this store!
Cana has been very helpful and responsive in finding the bottles I was looking for and making them available to me. They are a pleasure to work with and I will definitely use them again. A+++.
The customer service was first class. The fact that you can speak with someone on the phone is awesome. They have access to many rare variations of alcohol and if they don't have something in stock, they go the extra mile to find it. This store has become one of my favorites to trade with b/c they pride themselves in helping customers locate rare vintage bottles. Prices are fair and the shipping was top notch. I will continue to ask them first when I'm searching for something. Thank you!
I ve always had a good experience with Cana wine co.til this time.my order was priced great shipped fast and I was notified of each and every step.delivery was a day early.now the item was packed in a plastic wrap surrounded by shipping peanuts.there was a box inside as well.it was crushed.the box that both items was shipped in had definitely been thrown around.i ve never seen a package delivered sealed with brown tape then clear shipping tape followed by duct tape.i am not holding Cana wine co at fault.i just think a fragile sticker needs to be added to the packaging.
Cana Wine Company is an online retailer specializing in the sale of rare and allocated wines, whiskeys, and other spirits. The company offers an extensive collection that caters to both wine enthusiasts and casual drinkers seeking high-quality beverages. With a user-friendly website, Cana Wine Company provides customers with easy access to a diverse selection of products, ensuring that they can find unique offerings to suit their tastes and preferences.
Targeting a global market, Cana Wine Company serves consumers who appreciate fine wines and spirits, as well as those looking for special gifts or celebratory drinks. The platform emphasizes customer convenience, allowing users to shop from various regions and enjoy promotions such as sitewide discounts. By focusing on quality and selection, Cana Wine Company aims to meet the needs of its clientele while providing a reliable resource for purchasing premium alcoholic beverages.