Car Registration is a dedicated online platform that simplifies the vehicle registration process for users. The company provides comprehensive resources and tools to help consumers navigate the often complex requirements of registering their vehicles with local authorities. By offering step-by-step guidance, informative articles, and necessary forms, Car Registration aims to streamline the registration experience for its users. The primary customers of Car Registration include vehicle owners, dealerships, and individuals seeking guidance on the registration process for new or used cars. The platform is designed to cater to a wide audience, from first-time car buyers to experienced vehicle owners, ensuring that all relevant information is easily accessible. By focusing on user-friendly navigation and clear instructions, Car Registration helps its customers efficiently manage their vehicle registration needs, ultimately saving them time and effort.
Car Registration receives mixed reviews, with many customers appreciating the speed and ease of the service. Reviewers often highlight the quick processing times, noting that it saves them from long waits at the DMV.
However, a significant number of complaints focus on the additional fees charged, which many feel are excessive compared to the free services available directly through the DMV. Customers express frustration over being misled into thinking they were using the official DMV site, leading to unexpected costs and dissatisfaction with the overall experience. Some users report issues with customer service and delivery, further contributing to a negative perception. While some praise the service as excellent, the prevalence of complaints about fees and perceived scams casts a shadow over the positive feedback.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.0 | 1,000 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Oct 2024.
| Month | Average | Reviews |
|---|---|---|
| Nov 23 | 1.0 | 1 |
| Dec 23 | — | 0 |
| Jan 24 | 1.0 | 2 |
| Feb 24 | — | 0 |
| Mar 24 | — | 0 |
| Apr 24 | — | 0 |
| May 24 | — | 0 |
| Jun 24 | — | 0 |
| Jul 24 | 1.0 | 1 |
| Aug 24 | — | 0 |
| Sep 24 | 3.0 | 1 |
| Oct 24 | 1.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“So quick and easy”
“Do your car registration renewal through the official California DMV website”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Government Services.
| Company | Overall | Legit | Service | Website & app | Trend | Reviews |
|---|---|---|---|---|---|---|
 | 4.0 out of 5 (good) | 100 out of 100 | 3.7 out of 5 (good) | 3.3 out of 5 (fair) | — | 1,000 |
| 4.4 out of 5 (good) | 100 out of 100 | 3.8 out of 5 (good) | 4.1 out of 5 (good) | — | 1,000 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | 4.6 out of 5 (good) | — | 1,078 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | — | −14% | 1,000 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 4.8 out of 5 (good) | — | 1,000 |
Bottom line: Car Registration is #5 of 5 on overall rating in this group. On website & app, Lexly scores higher (4.8 vs 3.3).
500 reviews of Car Registration. Filter by what matters to you.
Didn't realize this wasn't the actual CA DMV website until right after I finished paying. There was a about $60 in additional fees to the registration renewal. I contacted customer service and they are refunding me with no questions asked. I will update once the refund is in my account if they refund in full or not.
Not what I expected. This is a very quick and easy service, but the price and experience could be better, not a happy customer..... Track the fees
I’ve been using this site for the last 3yrs but I would like to know why your fees are so outrageous? $30 for a service fee, $7.26 for a convenience fee, and $3 to ship me my tags and registration and then this yr it says “no guaranteed delivery.” What does that even mean?
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PHONE SYSTEM IS TERRIBLE
The process is straight forward, but the increase in fees is ridiculous!! The service fee is $29.99, which no other entity charges that much. Then there is an added Convenience Fee for $6.99. What is this? Both a service fee AND a convenience fee?!?!? And on top of that there is a $2.99 fee for "Shipping" which must mean to send a first class envelope with the registration stickers. This is criminal. I have had some sympathy for the DMV before but not any longer.
charges fee is a lot. :(
Easy to use fast thanks so much
why the f is the service 79 dollars for printing one sheet of paper edit: my fault. i apparently selected the wrong service. the service charge was 39 dollars. was refunded the difference. im still upset how it takes $60 total to print out and mail me ONE sheet of paper. it's either this or wait 4+ weeks for a local DMV appointment or the mailing option process. changed 1 star to 3. this works. got my paper the next business day. just costly.
I mean easy to use, but they try to make you upgrade the mailing part by saying it's not guaranteed to arrive in the mail. But DMV documents are government issued so of course they will arrive in the mail. What a stupid thing to say. Greedy pigs
Under the shipping section of order form, in the box for state designation, I could only enter the capital C for California, and not the capital A that follows.. Next to the C were two little arrows - up and down. When I tried to enter the CA I kept getting the Capital C and the arrows as a response. No !. I attempted to call the telephone provide but there was no timely answer. Further down in the form the correct shipping address was reflected. I hoe you will read my long message.
Way too expensive.
iT WOULD BE EASIER IF WE DID NOT HAVE TO INCLUDE THE LAST 5 NUMBERS OF THE VIN
Why do I have to pay $40 more registering my car on line. If I paid by mail I am not charged a service fee or convenience fee or shipping fee. Next time I will just write the check and mail it in.
I never received my tags I paid my fees and got my smog but never received my tags
No Instructions for Email AND Shipping Method. There are no instructions saying that you have to select another shipping method other than email. I tried paying and had to talk to the support team to figure it out. I would think you would email me a copy I can print, and since I gave you my address, you would send me the tags. Very confusing at check-out.
The fields hightlite as if they are wrong but its correct and there is some other thing not correct.
SIMPLE AND CONVENIENT. BUT $5 JUST TO EMAIL A COPY OF REGISTRATION IS NOT A FAIR PRICE.
Car Registration is a dedicated online platform that simplifies the vehicle registration process for users. The company provides comprehensive resources and tools to help consumers navigate the often complex requirements of registering their vehicles with local authorities. By offering step-by-step guidance, informative articles, and necessary forms, Car Registration aims to streamline the registration experience for its users. The primary customers of Car Registration include vehicle owners, dealerships, and individuals seeking guidance on the registration process for new or used cars. The platform is designed to cater to a wide audience, from first-time car buyers to experienced vehicle owners, ensuring that all relevant information is easily accessible. By focusing on user-friendly navigation and clear instructions, Car Registration helps its customers efficiently manage their vehicle registration needs, ultimately saving them time and effort.
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