CEL Solicitors is a legal services provider based in the United Kingdom, specializing in a range of legal matters for both individuals and businesses. The company offers expertise in various fields, including family law, personal injury claims, and employment law, ensuring that clients receive tailored legal advice and representation. With a commitment to understanding their clients' unique needs, CEL Solicitors aims to provide effective solutions to complex legal issues.
Targeting a diverse clientele, CEL Solicitors serves individuals seeking personal legal assistance as well as businesses requiring legal guidance in navigating compliance and regulatory challenges. The firm's focus on delivering reliable legal support positions it as a trusted resource for clients looking to resolve their legal concerns efficiently. For more information about their services, customers can visit their website at celsolicitors.co.uk.
CEL Solicitors has a positive customer experience.
CEL Solicitors consistently receives high praise for their helpful and compassionate staff, particularly highlighting individuals like Paul, Beverley, and Mark for their professionalism and understanding. Reviewers appreciate the firm's expertise in handling complex cases, especially in fraud recovery related to scams and cryptocurrency.
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Many customers feel reassured and supported throughout their claims process, noting the clear communication and thorough explanations provided by the team. However, a few negative reviews mention dissatisfaction with outcomes, specifically regarding cases where clients did not receive their money back. Despite these isolated complaints, the overwhelming sentiment remains positive, with 97% of reviews reflecting satisfaction with the service.
1,000 customer reviewsLatest review over a year ago
Where the score comes from
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.8
1,000
100%
● Low
4.8 / 5 overall
=
1,000 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Jul 2025.
Last 3 months
4.8
12-month avg
4.8
All-time
4.8
Category avg
4.4
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Feb 25
4.8
78
Mar 25
4.8
252
Apr 25
4.8
212
May 25
4.9
162
Jun 25
4.8
214
Jul 25
4.8
82
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
Top praiseof 486 positive reviews
Helpful support34%
165 mentions
Customer service24%
115 mentions
Professionalism20%
95 mentions
Friendly staff14%
67 mentions
“Very experienced and understood my needs and was extremely helpful at advising”
On “Helpful support” · Jul 10, 2025
Top complaintsof 11 negative reviews
Refund27%
3 mentions
Scam27%
3 mentions
“I didn’t get my money back”
On “Refund” · Jul 10, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Law Firms.
Overall rating and review count for this company and similar companies
Due to a very heavy workload its was over a week to get an update after my initial call. Once Charles got back to me he was very helpful and reassuring to my situation explaining clearly how we could move forward. Overall very good initial contact.
William Kelly who attended to me was very polite and very patient. He explained in detail the terms and conditions of the contract which was good, friendly and
considerate.
Yes, CEL Solicitors is a legitimate company with numerous verified customer reviews and an impressive overall rating of 5/5, highlighting their expertise and helpfulness in handling cases.
Is CEL Solicitors a scam?
No, CEL Solicitors is not a scam. They have a strong track record of positive customer feedback, with many reviews praising their professionalism and understanding approach.
What services does CEL Solicitors offer?
CEL Solicitors specializes in fraud recovery, including complex cases like cryptocurrency fraud, and offers personalized support to clients throughout their claims process.
What payment methods does CEL Solicitors accept?
While specific payment methods are not detailed, CEL Solicitors is known for their client-focused approach, and they likely offer flexible payment options to accommodate clients.
All 5 questions →Show fewer questions
How can I contact CEL Solicitors for support?
You can reach CEL Solicitors through their website celsolicitors.co.uk, where they provide contact information and additional resources to assist clients in need.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
I’ve only given 4* simply because I’m still in the beginning stages of the process but I have just signed to document for CEL to go ahead and pursue my case. I had a really lovely agent Faye Hornby, she gave me clarity on the whole process and answered all of my questions so I was comfortable starting the process myself.
hannah lowe sent over a well planned email letting me know what to provide and how to extract such info as well as being able to contact if i didn’t understand anything. sent out my request letter to the bank quite soon after i had provided on my end
I heard about CEL solicitors from a friend and acquaintances. The call was thorough and long enough, the questions have had a new perspective that I did not consider exist for my case. The agent was very professional and covered every point, not minding to repeat or rephrase the questions to make me understand. Some of the questions were triggering some bad memories but I felt okay and safe to share details, and the agent helped ease down the impact of the situation. Overall, the contact was a very good experience that felt it definitely can help anyone that struggle with a legal case.
I definitely recommend!
Mr Callum William was very professional in helping me with the case and made it easy to understand the procedure for investigating the fraud issue and to recover my money.
CEL Solicitors is a legal services provider based in the United Kingdom, specializing in a range of legal matters for both individuals and businesses. The company offers expertise in various fields, including family law, personal injury claims, and employment law, ensuring that clients receive tailored legal advice and representation. With a commitment to understanding their clients' unique needs, CEL Solicitors aims to provide effective solutions to complex legal issues.
Targeting a diverse clientele, CEL Solicitors serves individuals seeking personal legal assistance as well as businesses requiring legal guidance in navigating compliance and regulatory challenges. The firm's focus on delivering reliable legal support positions it as a trusted resource for clients looking to resolve their legal concerns efficiently. For more information about their services, customers can visit their website at celsolicitors.co.uk.