CE Repair Services, operating under the domain cerepair.eu, is a specialized provider of technical support and repair services for consumer electronics in the Benelux region. With over 40 years of expertise, the company is authorized by leading electronics manufacturers, importers, and distributors to perform repairs on a wide range of devices. CE Repair Services collaborates closely with numerous electronics retailers, serving as a 'Preferred Service Partner' to ensure efficient repair processes that comply with manufacturer warranty standards.
The company offers a comprehensive range of services, including in-home repairs, workshop repairs, and logistics support such as pickup and delivery of equipment. Customers can easily initiate repair requests through the CE Repair Services platform, where they can also track the status of their repairs. Additionally, the company provides a webshop for accessories and parts, further catering to the needs of consumers seeking reliable technical support for their electronic devices.
CE Repair Services has a mixed customer experience.
CE Repair Services receives mixed feedback from customers, reflecting both commendable service and significant concerns. Reviewers appreciate the technical expertise of the technician, highlighting the effective repair of appliances like refrigerators.
Read full summaryShow less
However, this positive sentiment is overshadowed by severe criticisms regarding the overall incompetence displayed by the staff, with one reviewer labeling the service as "incompétence totale." Customers express frustration over the perceived lack of professionalism, raising doubts about the reliability of the company's multiple branches. While some individuals find value in the technical service provided, the negative experiences regarding staff competence create a divided impression. Overall, the sentiment is mixed, with equal parts praise and disappointment.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Low volume · weighted down
3.0
2
100%
—
● Not enough data
3.0 / 5 overall
=
2 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review May 2024.
Last 3 months
5.0
12-month avg
3.0
All-time
3.0
Category avg
4.2
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Oct 23
1.0
1
Nov 23
—
0
Dec 23
—
0
Jan 24
—
0
Feb 24
—
0
Mar 24
—
0
Apr 24
—
0
May 24
5.0
1
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Tech Support.
Overall rating and review count for this company and similar companies
Très bon service technique malgré les nombreux avis négatif
Le technicien est passé ce jour pour effectuer la réparation de mon réfrigérateur Samsung (system de remplissage automatique de la cruche d'eau qui disfonctionnait). Tout a bien été réparé et avec soi... See more
En un seul mot : de vrai incompetent de la réparation. Une honte. J'espère que les 8 succursales ne travail pas ainsi!
In één woord, het zijn incompetente reparateurs. Een schande. Ik hoop dat de 8 b... See more
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Très bon service technique malgré les nombreux avis négatif
Le technicien est passé ce jour pour effectuer la réparation de mon réfrigérateur Samsung (system de remplissage automatique de la cruche d'eau qui disfonctionnait). Tout a bien été réparé et avec soin. Le Technicien était très sympatique. Je n'ai rien a dire concerant cette réparation prise en garantie. Super boulot !
En un seul mot : de vrai incompetent de la réparation. Une honte. J'espère que les 8 succursales ne travail pas ainsi!
In één woord, het zijn incompetente reparateurs. Een schande. Ik hoop dat de 8 bijkantoor niet zo werken!
CE Repair Services, operating under the domain cerepair.eu, is a specialized provider of technical support and repair services for consumer electronics in the Benelux region. With over 40 years of expertise, the company is authorized by leading electronics manufacturers, importers, and distributors to perform repairs on a wide range of devices. CE Repair Services collaborates closely with numerous electronics retailers, serving as a 'Preferred Service Partner' to ensure efficient repair processes that comply with manufacturer warranty standards.
The company offers a comprehensive range of services, including in-home repairs, workshop repairs, and logistics support such as pickup and delivery of equipment. Customers can easily initiate repair requests through the CE Repair Services platform, where they can also track the status of their repairs. Additionally, the company provides a webshop for accessories and parts, further catering to the needs of consumers seeking reliable technical support for their electronic devices.