Property Survey
Comprehensive report highlighting all relevant information as requested. Provided recommendations to be implemented by the vendor prior to completion of contract exchange.

Charlecote Estates is a premium property consultancy that specializes in both commercial and residential property services across the UK, Gibraltar, and Dubai. The company offers a range of professional services, including residential surveys and valuations, commercial property management, and agency services. With a team of RICS-qualified professionals, Charlecote Estates provides clear and compliant home surveys that leverage local knowledge and national standards to deliver trusted insights. The company's residential agency services are provided through its partnership with Century 21 UK, offering clients comprehensive support in buying, selling, and letting properties. Charlecote Estates focuses on enhancing tenant relations and maintaining long-term asset value for commercial properties, ensuring that clients receive expert oversight tailored to their investment needs. Through its commitment to professionalism and clarity, Charlecote Estates serves a diverse clientele seeking reliable property consultancy solutions.
Charlecote Estates receives overwhelmingly positive feedback for its thorough and prompt survey services, particularly highlighting the expertise of surveyor James. Reviewers consistently praise the detailed reports, which categorize findings effectively and include photographs, making complex information accessible.
Many customers appreciate the speed of service, noting that reports are often delivered on the same day as the survey. The professionalism and responsiveness of the staff further enhance the overall experience, with clients feeling well-supported throughout the process. However, a few reviews mention missed details in surveys, indicating that there may be occasional oversights. Despite this minor criticism, the majority of customers express high satisfaction and would recommend Charlecote Estates for their property surveying needs.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.9 | 196 | 100% | — | ● Low |
Monthly average rating from reviews written by people · latest review Feb 2025.
| Month | Average | Reviews |
|---|---|---|
| Feb 25 | 5.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 196 most recent reviews.
“I instructed James at Charlecote, and the service he provided was outstanding”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Consulting.
| Company | Overall | Legit | Service | Value | Delivery | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.9 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | 4.9 out of 5 (good) | 5.0 out of 5 (good) | — | 196 | |
| 2.1 out of 5 (poor) | 100 out of 100 | 2.6 out of 5 (poor) | — | 3.3 out of 5 (fair) | −29% | 185 | |
| 1.8 out of 5 (poor) | 67 out of 100 | 2.0 out of 5 (poor) | 1.0 out of 5 (poor) | — | −9% | 99 | |
| 4.2 out of 5 (good) | 100 out of 100 | — | — | — | — | 85 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | — | — | +1% | 85 |
Bottom line: Charlecote Estates is #1 of 5 on overall rating in this group.
196 reviews of Charlecote Estates. Filter by what matters to you.
Comprehensive report highlighting all relevant information as requested. Provided recommendations to be implemented by the vendor prior to completion of contract exchange.
Excellent service. Prompt appointment. Thorough report back within 24 hours. Survey itself carried out very professionally with time for questions and advice. The only reason have not given 5 stars is that I am not in a position to pass comment on all report findings or recommendations until further surveys complete.
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Comprehensive and informative, it provided a good basis for positive discussions with the owners last week. Content and recommendations agreed. Copied to our solicitor for information. The sewage treatment plant is an anaerobic digester, not a septic tank; and requested comment on ground water flooding was not included, but discussed later by phone. Suggested important inclusion is age of boiler in a 20 year old house. This was 6 year.
The house being surveyed was a 3 bed mid terraced house built in the 1980's. James was thorough in his investigation, the report covers everything I expected and brings up some points I hadn't thought to check out for myself when viewing. The survey report is in a standard RICS Homebuyer format which is logical and easy to follow. I liked that the report even contains photographs and think this might be James' own doing. I have not marked this as excellent just because we had some confusion in communication about the date and time for the survey. The estate agent and I were told different dates which made me feel unsure what was going on. It was all fine in the end, and thank you.
Charlecote Estates is a premium property consultancy that specializes in both commercial and residential property services across the UK, Gibraltar, and Dubai. The company offers a range of professional services, including residential surveys and valuations, commercial property management, and agency services. With a team of RICS-qualified professionals, Charlecote Estates provides clear and compliant home surveys that leverage local knowledge and national standards to deliver trusted insights. The company's residential agency services are provided through its partnership with Century 21 UK, offering clients comprehensive support in buying, selling, and letting properties. Charlecote Estates focuses on enhancing tenant relations and maintaining long-term asset value for commercial properties, ensuring that clients receive expert oversight tailored to their investment needs. Through its commitment to professionalism and clarity, Charlecote Estates serves a diverse clientele seeking reliable property consultancy solutions.
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