Good quality company
Good quality company
Chase Games is a review platform based in the UK that specializes in providing consumer feedback and ratings for businesses within the finance and insurance sectors. The company aims to facilitate informed decision-making by allowing users to share their experiences and insights regarding various financial products and services. By collecting and displaying user-generated reviews, Chase Games helps consumers navigate the complexities of finance and insurance offerings. Targeting individuals seeking reliable information before making financial decisions, Chase Games enables customers to evaluate providers based on real experiences. The platform serves as a valuable resource for users looking to compare different options, ensuring a transparent environment for both consumers and businesses in the finance and insurance industry.
Chase Games receives a mix of praise and criticism from its customers. Many reviewers highlight the excellent service, quick delivery, and great quality of products, particularly for Pokémon cards, with several noting that orders arrive well-packaged and in perfect condition.
Consumers appreciate the friendly staff and the ease of ordering, often mentioning the competitive prices and good selection available. However, a significant number of negative reviews express frustration over order fulfillment issues, including unfulfilled orders and difficulties in obtaining refunds. Some customers describe the company as incompetent and greedy, citing experiences where orders were canceled and relisted at higher prices. Overall, while many enjoy the shopping experience, the recurring complaints about order management detract from the company's reputation.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.0 | 60 | 100% | -1.0 | ● Low |
Monthly average rating from reviews written by people · latest review May 2022.
| Month | Average | Reviews |
|---|---|---|
| Jun 21 | 2.7 | 7 |
| Jul 21 | 3.0 | 2 |
| Aug 21 | 4.0 | 4 |
| Sep 21 | 4.5 | 10 |
| Oct 21 | 5.0 | 2 |
| Nov 21 | 4.9 | 9 |
| Dec 21 | 5.0 | 2 |
| Jan 22 | 5.0 | 2 |
| Feb 22 | 4.5 | 4 |
| Mar 22 | 4.2 | 6 |
| Apr 22 | 3.7 | 3 |
| May 22 | 1.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“Easy to order and great tracking options available”
“I purchased a Evolving Skies Prerelease Kit from this store, and at the time of purchase it had no description and an...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Finance & Insurance.
| Company | Overall | Legit | Delivery | Service | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.0 out of 5 (good) | 50 out of 100 | 4.2 out of 5 (good) | 3.6 out of 5 (good) | 3.9 out of 5 (good) | +1% | 60 | |
| 4.2 out of 5 (good) | 100 out of 100 | — | 3.3 out of 5 (fair) | — | — | 1,200 | |
| 4.7 out of 5 (good) | 100 out of 100 | — | 4.7 out of 5 (good) | 4.7 out of 5 (good) | — | 1,060 | |
| 4.8 out of 5 (good) | 100 out of 100 | — | 4.9 out of 5 (good) | 4.7 out of 5 (good) | — | 1,060 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.7 out of 5 (good) | 3.9 out of 5 (good) | — | 1,060 |
Bottom line: Chase Games is #5 of 5 on overall rating in this group. On service, JustCover Travel Insurance scores higher (4.9 vs 3.6).
60 reviews of Chase Games. Filter by what matters to you.
Good quality company
Excellent service, great packaging for the cards and they arrived ahead of schedule. Made a young lad very happy, and his dad's job a lot easier. Would recommend wholeheartedly and will likely be a repeat customer.
Easy to use website and fast delivery. Items were secure and well packaged. Would definitely use again.
Quick answers to the questions people ask most.
Yes, Chase Games is a legitimate company with a mix of positive and critical reviews. They have received commendations for their quick shipping and customer service, with many satisfied customers praising their products.
No, Chase Games is not a scam. While there are some complaints about delays and order cancellations, the majority of reviews are verified and highlight good experiences with fast delivery and quality products.
Chase Games specializes in gaming products, particularly trading cards like Pokémon and Magic: The Gathering. Customers have noted a good selection of individual cards and gaming accessories.
Chase Games accepts various payment methods, although specific details are typically available at checkout. Customers have appreciated the ease of the ordering process.
Chase Games offers customer support through their website, and many reviews mention clear communication during the ordering process. They strive to address concerns, although some complaints about responsiveness have been noted.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
i like chase games 3-10 delivery came in 3 wharra beauty also was wrapped in bubblewrap so my shiny cardboard is in good condition
Great place to buy Pokemon cards,quick delivery!! Would definitely recommend.
Always get my pre-orders in with Dan and the team, never disappointed and always well packaged 👍
Having received my fourth order over the weekend I can safely recommend Chase and thank them for their efficiency and care taken with each order. Not only did my cards arrive within a couple of days, I appreciate the thought that went into the secure packaging of my cards, illustrating how much value they put on the condition in which goods are received. Add to this their low prices and range of singles card I will no doubt be placing a fifth order in the near future!
Very friendly and helpful especially when delays to product occurred this year. Top class professionalism. They provided timely updates and happy to say I either received everything I ordered or reallocated the amounts to new product due to delays.
Used multiple times, well packaged and quick delivery each time.
Dan and Mel are just fabulous! Dan IS MR POKEMON uk! Been dealing with them for over 2 years and cannot complain about ANYTHING!!
I purchased a Evolving Skies Prerelease Kit from this store, and at the time of purchase it had no description and an Apple Pay checkout button, so naturally I checkout and pick 'Royal Mail 48' Shipping. I check back a few days later and see it's been changed to an instore event and that there are absolutely zero cancellations. I email in explaining this to them as soon as I noticed which was within 3 days and got no response. When the kit actually came out, I followed up asking what has actually happened because I was expecting it to be posted to me, and I've had to battle back and forth trying to show my point of view and I've had accusations of hacking the website thrown at me, and a refund of a product which was never delivered and mis sold to me has not been refunded. In my past experience, I've always ordered Pre-Release kits online, and had them posted as it's a taster of the set that's coming out, The Chase Games team magically expect me to know it's a physical event ticket and non refundable, despite not being shown at all at the time of checkout. If they're going to scam me out of £30 like this and make it such a battle with giant email responses that are quite honestly some unprofessional, rude garbage, I would avoid even considering purchasing anything from them regardless of value. Never been treated so much like a pile of poop by a company in my whole life, would give 0 stars if it were possible.
Excellent service very quick delivery, even beat the bank holiday would highly recommend!
Great price, fast delivery.
I had a great experience in buying Pokemon products and selling my bulk to Chasegames. I went to the store itself and Dan was very pleasant and knowledgeable to speak to about products. I know this year his company had a lot of issues with Shining Fates pre-orders. I personally had a couple of items for this set on pre-order with Chasegames which I had to eventually cancel as the stock was severely delayed from the distributor but Dan and his team were superb in communication and arranging a full refund for me. I wouldn't hesitate to buy from Chasegames again, keep up the good work!
Chase Games is a review platform based in the UK that specializes in providing consumer feedback and ratings for businesses within the finance and insurance sectors. The company aims to facilitate informed decision-making by allowing users to share their experiences and insights regarding various financial products and services. By collecting and displaying user-generated reviews, Chase Games helps consumers navigate the complexities of finance and insurance offerings. Targeting individuals seeking reliable information before making financial decisions, Chase Games enables customers to evaluate providers based on real experiences. The platform serves as a valuable resource for users looking to compare different options, ensuring a transparent environment for both consumers and businesses in the finance and insurance industry.
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