Geht so
Langsam und teuer

ClickUp is a comprehensive productivity platform designed to enhance organizational efficiency by integrating various tools and features into a single application. The company offers a diverse range of functionalities, including task management, document collaboration, goal tracking, time tracking, and communication tools. With over 100 features, ClickUp aims to streamline workflows and minimize the complexity of managing multiple software solutions, making it suitable for businesses of all sizes. Targeting professionals and teams across various industries, ClickUp caters to users seeking to improve productivity and collaboration. The platform’s innovative AI Super Agents assist users in maximizing their efficiency by automating tasks and providing intelligent support. With a commitment to providing a free option, ClickUp appeals to startups and established companies alike, helping them to centralize their operations and foster a more productive work environment.
ClickUp receives a mixed reception from users, with a significant number expressing dissatisfaction. While some reviewers appreciate the platform's versatility and features, noting it serves well as a knowledge base and offers powerful task management tools, many others criticize the service for its poor support and frustrating user experience.
Common complaints include slow performance, a confusing interface, and issues with billing practices, such as unexpected charges and lack of communication regarding invoices. Users also report feeling overwhelmed by the number of features, which they find complex and difficult to navigate. Despite a few positive experiences, the overall sentiment leans heavily towards frustration and disappointment.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 2.3 | 60 | 100% | -0.6 | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| Sep 24 | 2.0 | 1 |
| Oct 24 | 3.0 | 5 |
| Nov 24 | 2.0 | 2 |
| Dec 24 | 3.3 | 3 |
| Jan 25 | 1.7 | 9 |
| Feb 25 | 2.1 | 7 |
| Mar 25 | 3.0 | 6 |
| Apr 25 | 2.8 | 6 |
| May 25 | 1.0 | 2 |
| Jun 25 | 1.6 | 8 |
| Jul 25 | 2.2 | 6 |
| Aug 25 | 2.4 | 5 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“ClickUp’s versatility is impressive, with powerful task management and collaboration tools that fit our team’s needs...”
“Feels like they count on customers forgetting they’re subscribed”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Education & Training.
| Company | Overall | Legit | Service | Value | Website & app | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 2.3 out of 5 (poor) | 100 out of 100 | 2.0 out of 5 (poor) | 1.5 out of 5 (poor) | 2.3 out of 5 (poor) | +1% | 60 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | — | 4.2 out of 5 (good) | — | 85 | |
| 5.0 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | 5.0 out of 5 (good) | — | — | 57 | |
| 5.0 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | — | — | 37 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | — | — | — | 25 |
Bottom line: ClickUp: Productivity Platform is #5 of 5 on overall rating in this group. On value, Truka scores higher (5.0 vs 1.5).
60 reviews of ClickUp: Productivity Platform. Filter by what matters to you.
Langsam und teuer
We are just at the sales stage, and already, I'm not impressed. They won't take the time to engage with us because we are deemed too small, and the only responses to our questions are copy-and-paste sections from the website. If you can't be bothered before you've engaged me as a customer, what hope is there that you will when I'm tied into your platform?
It's becoming more evident that Customer Service is going downhill at ClickUp. The more they try to engage you to meet with them on webinars and through email enticements, the less they actually support you. Try being a beta tester and you get no support. The purpose of being a beta tester is to help them and yet they don't help you. They misrepresent fees associated with being a beta tester and you never hear back. I am reading other reviews and this is disheartening after putting time and effort into building our system. What a disappointment!!! Time to look elsewhere!
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j'ai résilié parce que l'appli bug, il manque des fonctionnalités de base comme revenir arriere revenir avant. C'est le piege à vouloir tout faire mais moyen. La traduction français est pas terrible
Unfortunately, not the best experience. I've been using it for 3 months now with a small team of 7 and I'm not happy. Very slow, very buggy and some simple functions work in a very complicated way. The number of bugs is overwhelming for a product of this maturity.
I am unable to recommend ClickUp. On the positive side, they have many features. Unfortunately, those features tend to make the service far too complicated. It becomes a full-time job just trying to stay on top of the software. More importantly, the poor customer service and predatory charging process has become a huge negative for us. It's almost impossible to get quality customer service. Moreover, we were never notified of the annual renewal. Every company with any level of customer service sends notice of renewal - not clickup. We wanted to cancel our service, but we are now stuck for another year.
ClickUp is a comprehensive productivity platform designed to enhance organizational efficiency by integrating various tools and features into a single application. The company offers a diverse range of functionalities, including task management, document collaboration, goal tracking, time tracking, and communication tools. With over 100 features, ClickUp aims to streamline workflows and minimize the complexity of managing multiple software solutions, making it suitable for businesses of all sizes. Targeting professionals and teams across various industries, ClickUp caters to users seeking to improve productivity and collaboration. The platform’s innovative AI Super Agents assist users in maximizing their efficiency by automating tasks and providing intelligent support. With a commitment to providing a free option, ClickUp appeals to startups and established companies alike, helping them to centralize their operations and foster a more productive work environment.
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