ClickUp is a comprehensive productivity platform designed to enhance organizational efficiency by integrating various tools and features into a single application. The company offers a diverse range of functionalities, including task management, document collaboration, goal tracking, time tracking, and communication tools. With over 100 features, ClickUp aims to streamline workflows and minimize the complexity of managing multiple software solutions, making it suitable for businesses of all sizes. Targeting professionals and teams across various industries, ClickUp caters to users seeking to improve productivity and collaboration. The platform’s innovative AI Super Agents assist users in maximizing their efficiency by automating tasks and providing intelligent support. With a commitment to providing a free option, ClickUp appeals to startups and established companies alike, helping them to centralize their operations and foster a more productive work environment.
ClickUp receives a mixed reception from users, with a significant number expressing dissatisfaction. While some reviewers appreciate the platform's versatility and features, noting it serves well as a knowledge base and offers powerful task management tools, many others criticize the service for its poor support and frustrating user experience.
Common complaints include slow performance, a confusing interface, and issues with billing practices, such as unexpected charges and lack of communication regarding invoices. Users also report feeling overwhelmed by the number of features, which they find complex and difficult to navigate. Despite a few positive experiences, the overall sentiment leans heavily towards frustration and disappointment.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 2.3 | 60 | 100% | -0.6 | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| Sep 24 | 2.0 | 1 |
| Oct 24 | 3.0 | 5 |
| Nov 24 | 2.0 | 2 |
| Dec 24 | 3.3 | 3 |
| Jan 25 | 1.7 | 9 |
| Feb 25 | 2.1 | 7 |
| Mar 25 | 3.0 | 6 |
| Apr 25 | 2.8 | 6 |
| May 25 | 1.0 | 2 |
| Jun 25 | 1.6 | 8 |
| Jul 25 | 2.2 | 6 |
| Aug 25 | 2.4 | 5 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“ClickUp’s versatility is impressive, with powerful task management and collaboration tools that fit our team’s needs...”
“Feels like they count on customers forgetting they’re subscribed”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Education & Training.
| Company | Overall | Legit | Service | Value | Website & app | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 2.3 out of 5 (poor) | 100 out of 100 | 2.0 out of 5 (poor) | 1.5 out of 5 (poor) | 2.3 out of 5 (poor) | +1% | 60 |
| 4.8 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | — | 4.2 out of 5 (good) | — | 85 | |
| 5.0 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | 5.0 out of 5 (good) | — | — | 57 | |
| 5.0 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | — | — | 37 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | — | — | — | 25 |
Bottom line: ClickUp: Productivity Platform is #5 of 5 on overall rating in this group. On value, Truka scores higher (5.0 vs 1.5).
60 reviews of ClickUp: Productivity Platform. Filter by what matters to you.
Looks like there is a lot of functionality here, but I find the user experience to be a bit clunky. It would be nice to see a simplified home screen and much more personalized dashboards, especially with a work account and some many projects on the go.
The ClickUp 3.0 version really changed the way that our teams operate. The addition of the AI functionality has been a great improvement to our daily work flow.
Es buena, pero llena de bugs. Tiene demasiadas funciones útiles, mucha personalización, ideal para proyectos. Pero está lleno de bugs, a veces es lento, las cosas se borran o se vuelven inaccesibles, las interfaces no se muestran adecuadamente, etc.
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I Liked the platform but I signed the AI By mistake and they do not want to cancel. I did not use one single time. I need to refund 11 months of AI service charge. They offered a solution very fast to me, they gave me a credit for future purchase. Happy with the solution.
ClickUp is a comprehensive productivity platform designed to enhance organizational efficiency by integrating various tools and features into a single application. The company offers a diverse range of functionalities, including task management, document collaboration, goal tracking, time tracking, and communication tools. With over 100 features, ClickUp aims to streamline workflows and minimize the complexity of managing multiple software solutions, making it suitable for businesses of all sizes. Targeting professionals and teams across various industries, ClickUp caters to users seeking to improve productivity and collaboration. The platform’s innovative AI Super Agents assist users in maximizing their efficiency by automating tasks and providing intelligent support. With a commitment to providing a free option, ClickUp appeals to startups and established companies alike, helping them to centralize their operations and foster a more productive work environment.
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