We use it as our knowledge base
We use it as our knowledge base, and even though it has bunch of useless features we are satisfied with this platform so far

ClickUp is a comprehensive productivity platform designed to enhance organizational efficiency by integrating various tools and features into a single application. The company offers a diverse range of functionalities, including task management, document collaboration, goal tracking, time tracking, and communication tools. With over 100 features, ClickUp aims to streamline workflows and minimize the complexity of managing multiple software solutions, making it suitable for businesses of all sizes. Targeting professionals and teams across various industries, ClickUp caters to users seeking to improve productivity and collaboration. The platform’s innovative AI Super Agents assist users in maximizing their efficiency by automating tasks and providing intelligent support. With a commitment to providing a free option, ClickUp appeals to startups and established companies alike, helping them to centralize their operations and foster a more productive work environment.
ClickUp receives a mixed reception from users, with a significant number expressing dissatisfaction. While some reviewers appreciate the platform's versatility and features, noting it serves well as a knowledge base and offers powerful task management tools, many others criticize the service for its poor support and frustrating user experience.
Common complaints include slow performance, a confusing interface, and issues with billing practices, such as unexpected charges and lack of communication regarding invoices. Users also report feeling overwhelmed by the number of features, which they find complex and difficult to navigate. Despite a few positive experiences, the overall sentiment leans heavily towards frustration and disappointment.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 2.3 | 60 | 100% | -0.6 | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| Sep 24 | 2.0 | 1 |
| Oct 24 | 3.0 | 5 |
| Nov 24 | 2.0 | 2 |
| Dec 24 | 3.3 | 3 |
| Jan 25 | 1.7 | 9 |
| Feb 25 | 2.1 | 7 |
| Mar 25 | 3.0 | 6 |
| Apr 25 | 2.8 | 6 |
| May 25 | 1.0 | 2 |
| Jun 25 | 1.6 | 8 |
| Jul 25 | 2.2 | 6 |
| Aug 25 | 2.4 | 5 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“ClickUp’s versatility is impressive, with powerful task management and collaboration tools that fit our team’s needs...”
“Feels like they count on customers forgetting they’re subscribed”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Education & Training.
| Company | Overall | Legit | Service | Value | Website & app | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 2.3 out of 5 (poor) | 100 out of 100 | 2.0 out of 5 (poor) | 1.5 out of 5 (poor) | 2.3 out of 5 (poor) | +1% | 60 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | — | 4.2 out of 5 (good) | — | 85 | |
| 5.0 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | 5.0 out of 5 (good) | — | — | 57 | |
| 5.0 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | — | — | 37 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | — | — | — | 25 |
Bottom line: ClickUp: Productivity Platform is #5 of 5 on overall rating in this group. On value, Truka scores higher (5.0 vs 1.5).
60 reviews of ClickUp: Productivity Platform. Filter by what matters to you.
We use it as our knowledge base, and even though it has bunch of useless features we are satisfied with this platform so far
ClickUp’s versatility is impressive, with powerful task management and collaboration tools that fit our team’s needs perfectly. The interface is intuitive, but the sheer number of features can feel overwhelming at first. Great support, though billing clarity could improve. Highly recommend for teams seeking a robust, customizable platform!
I am giving 4 star just because of excessive features. There's a lot. This app is too perfect however people may not use features provided by Clickup so there must be option of customizing or disabling features that is not being currently used.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Good product, even in the free plan! I would love to get the ability to access with google/Apple int he moble app, otherwise is great. The tasks calendar view... can be improved. I would love have a better User experience, to better visualize the daily time-boxing (like google calendar). Instead in Clickup, even the calendar view has just a bunch of entries, one after another, without clear time distribution. I have been usingit for around 1 month.
I've been using the free version for several months with a small team for a side project. I had tried sooo many other project management software and just wanted something uncomplicated to keep track of tasks and whatnot It is really easy and intuitive to customize your view and to find whatever you need. is it perfect? of course not. but for what I've been using it, it s been great so far Cannot talk about the paid version
Very good platform, but it can be a bit overwhelming!
I manage all my work on ClickUp for 3 years now, and I am very satisfied with the service. Thanks a lot for the team for always bringing new updates. I have one request though that is quite annoying, in task list mode, after i create a new task, and I start to normally see my list, the interface glitches and auto-refreshes and takes me to the top of the task list, so I have to go all the way down again to where I was before. Other than that all perfect!
ClickUp is a comprehensive productivity platform designed to enhance organizational efficiency by integrating various tools and features into a single application. The company offers a diverse range of functionalities, including task management, document collaboration, goal tracking, time tracking, and communication tools. With over 100 features, ClickUp aims to streamline workflows and minimize the complexity of managing multiple software solutions, making it suitable for businesses of all sizes. Targeting professionals and teams across various industries, ClickUp caters to users seeking to improve productivity and collaboration. The platform’s innovative AI Super Agents assist users in maximizing their efficiency by automating tasks and providing intelligent support. With a commitment to providing a free option, ClickUp appeals to startups and established companies alike, helping them to centralize their operations and foster a more productive work environment.
This profile hasn't been claimed by the business owner.