Cluey Learning is an online tutoring platform dedicated to providing personalized educational support for school students in Australia, covering grades from Year 2 to Year 12. The company offers tailored tutoring sessions in key subjects such as English, Mathematics, Chemistry, and Physics, aiming to enhance students' academic performance and confidence. Cluey Learning's innovative approach includes one-on-one face-to-face sessions, allowing for customized learning experiences based on individual needs. Targeting parents and students, Cluey Learning has facilitated over 2 million live tutoring sessions, serving more than 33,000 Australian learners. The platform is designed to assist students who may be struggling with their coursework or seeking to improve their grades. With a focus on achieving measurable outcomes, Cluey Learning strives to empower students through its comprehensive tutoring programs and qualified educators.
Cluey Learning receives mixed feedback from its users, with a notable divide in experiences. Many customers praise the quality of the tutors and the effectiveness of the sessions, highlighting improvements in their children's confidence and understanding in subjects like mathematics and English.
Reviewers appreciate the convenience of online tutoring and the tailored approach of the sessions, with some mentioning excellent communication and engaging technology. However, significant complaints arise regarding customer service, with numerous reports of poor responsiveness and issues related to billing and session management. Some parents express frustration over being charged incorrectly or having difficulty accessing sessions.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 3.4 | 270 | 100% | -0.3 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 4.0 | 6 |
| Sep 24 | 3.4 | 10 |
| Oct 24 | 3.5 | 8 |
| Nov 24 | 3.3 | 6 |
| Dec 24 | — | 0 |
| Jan 25 | 2.7 | 3 |
| Feb 25 | 3.3 | 7 |
| Mar 25 | 2.9 | 10 |
| Apr 25 | 3.9 | 7 |
| May 25 | 1.8 | 8 |
| Jun 25 | 3.5 | 14 |
| Jul 25 | 4.5 | 2 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 270 most recent reviews.
“Great service”
“Very terrible experience with customer service and I’m very disappointed that you need to pay for a trial”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Online Learning.
| Company | Overall | Legit | Service | Website & app | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 3.4 out of 5 (fair) | 100 out of 100 | 2.6 out of 5 (poor) | 3.1 out of 5 (fair) | 1.6 out of 5 (poor) | −9% | 270 |
| 4.8 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.2 out of 5 (good) | — | — | 85 | |
| 5.0 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | 5.0 out of 5 (good) | — | 57 | |
| 5.0 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | — | — | 37 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | — | — | — | 25 |
Bottom line: Cluey Learning is #5 of 5 on overall rating in this group. On value, Truka scores higher (5.0 vs 1.6).
270 reviews of Cluey Learning. Filter by what matters to you.
My son got a lot of help through your online tutors.It was a one on one experience which addressed his problem areas. The lessons were structured to suite his needs. We have seen a lot of improvement in his work and will not hesitate to use Cluey again.Happy to recommend your services and its eay and straight foward to get started. Happy mom Bongani
Cluey Learning - From the perspective of a TAS student One of the good things about Cluey Learning, is that it emphasizes personalized tutoring, tailoring lessons to the specific needs and learning styles of an individual students. Through its feedback system it allows the tutors to adapt to the challenges a learner might face. If I were to give a critique, with any type of tutoring you have to keep the prices in mind, Cluey Learning is another reminder of that, also, perhaps this is a TAS specific thing, but certain courses aren't covered (like Physical Science).
After just a few months with Cluey I noticed a greater confidence in my son with regard to the subject he is being tutored in. Tutor and student identify where help is needed and the feedback from both tutor and student is given at the end of each session which helps parents understand the progress.
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Polarized pattern: few middle ratings. 61% of recent reviews are 4–5★ and 37% are 1–2★.
I’ve recently started using cluey learning to improve my creative writing in english and my marks are already improving !
Cluey has a good onboarding experience and my child is quite hoppy with the assigned tutor. I am always informed by Cluey about my child's progress, which is great. The learning hub is usable. Overall, I would like to recommend the service for your child to build more confidence in the subject area that they need help with.
Great experience with Cluey. Tutor is great with my son and the Cluey platform makes it super easy to engage and get going.
My daughter is reluctant to do maths with me. Cluey online learning provides professional, individual focussed sessions to best support her needs. Feedback is straight after the session and you can request to record the session. Highly recommend.
It’s been a great experience for Sophie
We tried for several months to find a tutor to help my son for year 12 English. From the moment we enquired to the first lesson with the tutor, we have been EXTREMELY impressed. The tutor has ignited my son desire to exceed in this area and he has got his confidence back. Georgia is perfect as a tutor and my son loves that he can go back and watch the session if he needs clarification on anything they covered. Highly recommend Cluey.
Our daughter was struggling in year 9 and in year 10 was falling behind. We have been doing Cluey for a month now and she’s feeling confident she passed her lest this week.
Awesome tutorials and my son looks forward to these sessions
This Company has zero customer service and WILL NOT take any responsibility for problems that occur on their end. While we have had an EXCELLENT tutor on the many times our log in has been successful, we have decided to no longer continue with a company that takes no responsibility on the many technical issues encountered. Please do yourself a favour and read all reviews before deciding if Cluey is worth the hassle. Also this is the 2nd chance we have given to this company after so many problems the first time. We are now 100% done with Cluey.
Cluey has been great for my year 9 daughter. She has needed extra help understanding maths. Cluey follows the school state curriculum so my daughter can understand better what she’s learning in class and then also gain some insights on topics coming up. Her tutor is clear, patient and encouraging. Well worth it!
They listened to our needs and placed our child with the perfect tutor.
My sons tutor was a great match for him the tutor has advanced my sons skill in maths and we have after only 5 session noticed an improvement and so has his math teacher.
Cluey Learning is an online tutoring platform dedicated to providing personalized educational support for school students in Australia, covering grades from Year 2 to Year 12. The company offers tailored tutoring sessions in key subjects such as English, Mathematics, Chemistry, and Physics, aiming to enhance students' academic performance and confidence. Cluey Learning's innovative approach includes one-on-one face-to-face sessions, allowing for customized learning experiences based on individual needs. Targeting parents and students, Cluey Learning has facilitated over 2 million live tutoring sessions, serving more than 33,000 Australian learners. The platform is designed to assist students who may be struggling with their coursework or seeking to improve their grades. With a focus on achieving measurable outcomes, Cluey Learning strives to empower students through its comprehensive tutoring programs and qualified educators.
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