Comwell Hotels is a hospitality company that operates a chain of hotels across Denmark. The company focuses on providing comfortable accommodations and a range of services tailored to both business and leisure travelers. With a commitment to quality and guest satisfaction, Comwell Hotels offers amenities such as meeting facilities, restaurants, and wellness options to enhance the overall experience for its customers. Targeting a diverse clientele, including corporate groups, families, and tourists, Comwell Hotels aims to create a welcoming atmosphere that meets the varied needs of its guests. The company's portfolio features properties in key locations, making it a suitable choice for visitors seeking convenience and quality in their stay. Through its dedication to service excellence, Comwell Hotels continues to be a trusted name in the Danish hospitality industry.
Comwell Hotels receives a mixed reception from customers, with 34% positive and 61% negative reviews. Many reviewers appreciate the warm service and pleasant experiences at specific locations, such as Comwell Middelfart and Comwell Kellers Park, highlighting the friendly staff and enjoyable amenities.
However, significant complaints arise regarding inflexible customer service, particularly concerning the use of gift cards, which frustrates many guests. Additionally, issues like uncomfortable beds, noise from ventilation systems, and unresponsive management regarding complaints detract from the overall experience. While some guests enjoy their stays and commend the breakfast offerings, others report serious dissatisfaction with room conditions and service responsiveness. Overall, the sentiment leans negative, reflecting the challenges faced by Comwell Hotels.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 2.6 | 38 | 100% | +1.1 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 3.7 | 3 |
| Sep 24 | 3.0 | 2 |
| Oct 24 | 4.0 | 2 |
| Nov 24 | 1.0 | 1 |
| Dec 24 | 1.0 | 1 |
| Jan 25 | 3.5 | 2 |
| Feb 25 | 5.0 | 3 |
| Mar 25 | 1.5 | 2 |
| Apr 25 | — | 0 |
| May 25 | 5.0 | 1 |
| Jun 25 | 5.0 | 1 |
| Jul 25 | 4.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 38 most recent reviews.
“Skønt værelse og som altid god service og yderst kompetente medarbejdere”
“Vi har et gavekort på 999kr fra smartboks”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Hotels.
| Company | Overall | Legit | Service | Booking | Trend | Reviews |
|---|---|---|---|---|---|---|
 | 2.6 out of 5 (poor) | 50 out of 100 | 2.9 out of 5 (fair) | 2.2 out of 5 (poor) | — | 38 |
| 4.2 out of 5 (good) | 100 out of 100 | 4.2 out of 5 (good) | 3.5 out of 5 (good) | — | 1,083 | |
| 3.6 out of 5 (good) | 100 out of 100 | 3.1 out of 5 (fair) | 2.1 out of 5 (poor) | −14% | 918 | |
| 4.9 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | — | 1,109 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | 4.5 out of 5 (good) | — | 1,069 |
Bottom line: Comwell Hotels is #5 of 5 on overall rating in this group. On booking, Alfa Travel scores higher (4.5 vs 2.2).
38 reviews of Comwell Hotels. Filter by what matters to you.
Havde en overnatning på Comwell i korsør, hvor der ikke er meget at sætte en finger på opholdet, dog var sengene til den hårde side. Opholdet vi havde var med morgenmad, og der var 4 borde med mad, så det var helt som det skulle være. Værelserne var rene og pæne så helt ok der også. Personalet var imødekommende og hjælpsomme, så heller ikke noget der. Comwell korsør kan man sagtens uden bekymring booke ophold hos.
Vi var på Comwell hotel i Århus d 10-11/8-24 og sikke en dejlig oplevelse vi havde. Behagelig velkomst og rigtig god service. Vi var blevet opgraderet til et business room da de ikke havde flere standard rooms, det gjorde dog ingenting, da jeg i forvejen havde et gavekort som kunne bruges og derved blev det ikke dyrt alt i alt. Vi fik både en voucher til drinks i baren samt fri bar på 12 etage, hvor der var kaffe, te, kakao, chips sodavand osv. Værelset var rengjort og pænt, ikke noget at sætte en finger på. Morgenmaden var et kæmpe udvalg og god kvalitet. Det eneste ved oplevelsen vi var lidt ærgerlige over, var antal af parkerings pladser i deres kælder. Det kunne være rart hvis der kom flere båse til alle de gæster I huser. Alt i alt en fed oplevelse. Vi kommer her gerne igen.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Polarized pattern: few middle ratings. 34% of recent reviews are 4–5★ and 61% are 1–2★.
Comwell Hotels is a hospitality company that operates a chain of hotels across Denmark. The company focuses on providing comfortable accommodations and a range of services tailored to both business and leisure travelers. With a commitment to quality and guest satisfaction, Comwell Hotels offers amenities such as meeting facilities, restaurants, and wellness options to enhance the overall experience for its customers. Targeting a diverse clientele, including corporate groups, families, and tourists, Comwell Hotels aims to create a welcoming atmosphere that meets the varied needs of its guests. The company's portfolio features properties in key locations, making it a suitable choice for visitors seeking convenience and quality in their stay. Through its dedication to service excellence, Comwell Hotels continues to be a trusted name in the Danish hospitality industry.
This profile hasn't been claimed by the business owner.
