Where the score comes from

Each source counts by its number of reviews. Only reviews written by people are scored.

Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source	Rating	Reviews	Weight	6-mo	Fake risk
Trustpilot Imported Trustpilot reviews	3.9	100	100%		● Low

3.9 / 5 overall

100 reviews across 1 scored source

How fake risk works ⓘ

Reputation trend

Monthly average rating from reviews written by people · latest review Jul 2025.

Last 3 months: 3.9
12-month avg: 3.9
All-time: 3.9
Category avg: 4.0

Monthly averageCategory average

How it compares

Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Clothing Stores.

Overall rating and review count for this company and similar companies
Company	Overall	Legit	Quality	Delivery	Service	Trend	Reviews
CoofandyThis company	3.9 out of 5 (good)	100 out of 100	4.3 out of 5 (good)	3.9 out of 5 (good)	4.6 out of 5 (good)	—	100
Red Run	4.9 out of 5 (good)	100 out of 100	4.9 out of 5 (good)	4.9 out of 5 (good)	5.0 out of 5 (good)	+2%	397
lululemon.uk	2.0 out of 5 (poor)	100 out of 100	1.8 out of 5 (poor)	1.9 out of 5 (poor)	1.9 out of 5 (poor)	+15%	295
Avenue 85	4.9 out of 5 (good)	100 out of 100	4.9 out of 5 (good)	4.9 out of 5 (good)	5.0 out of 5 (good)	−3%	125
ANSON´S	3.0 out of 5 (fair)	100 out of 100	—	—	2.7 out of 5 (poor)	−20%	100

Bottom line: Coofandy is #3 of 5 on overall rating in this group. On delivery, Red Run scores higher (4.9 vs 3.9).

Eric Rogers

1 review

Jun 25, 2025

From Coofandy to Coof-ARE-YOU-KIDDING-ME?!

From Coofandy to Coof-ARE-YOU-KIDDING-ME?! I used to love Coofandy. Stylish, affordable, didn’t make me look like a couch dad from a 90s sitcom—what’s not to love? And then… the Great Urine Pajama Disaster of 2025 happened. I ordered a sleek new pair of pajamas. What I received was a biological weapon wrapped in polyester. USED. No tags. Smelled like someone’s drunk uncle at a gas station urinal took them for a joyride. I didn’t know whether to throw them in the laundry or call in a hazmat team. Who thought this was okay? Is this a new “pre-worn authenticity” line I didn’t hear about? “Vintage Pee Couture”? I contacted customer service thinking, “Surely this is a one-off mistake. They’ll make it right.” Spoiler alert: They did not. No refund. No replacement. Just radio silence like they ghosted me on a Tinder date. Coofandy, I wore your shirts with pride. I recommended you. I was a loyal stan. And this is how you repay me? With used pee-jamas? Unless you’re into urine-soaked thrift roulette, run like your dignity depends on it. Because it does. 0 stars. But since I can’t do that, here’s your single pity star—may it shame you into better hygiene policies. 6/30/2025 UPDATE: Coofandy: Ghost Emails, Phantom Promises, and the Customer Service Bermuda Triangle Gotta love it when customer service replies on Trustpilot saying, “We sent you an email.” So, like a rational human being, I check. Spam folder? Empty. Promotions? Nothing. Carrier pigeon inbox? Bone dry. So I think, “Hey, let’s do the responsible thing and actually call them.” Spoiler alert: they have zero record of sending anything. Not a word. Not a whisper. Nada. It’s like their support system runs on smoke signals and wishful thinking. Meanwhile, I’m still sitting here with a pair of pajamas that look like they were pre-owned by a raccoon with a bladder problem. At this point, I’m not even mad. I’m just impressed by the sheer consistency of the chaos.

Report

Month	Average	Reviews
Jun 25	3.7	43
Jul 25	4.0	57

Coofandy reviews & trust report

Coofandy has a positive customer experience.

Best for

Watch out for

Where the score comes from

Reputation trend

What people praise & complain about

Top praiseof 73 positive reviews

Top complaintsof 22 negative reviews

How it compares

Reviews

Customer reviews (100)

Wrong order sent

I have not received the merchandise and…

Produoct Not as Pictured

Alternatives to Coofandy

Red Run

lululemon.uk

Avenue 85

ANSON´S

Etsy

Michaels Stores

The CrowdTrust Experience⭐

I never received my order

I haven’t received my items

I still don't have my order

I wish their products were better quality.

I purchased 4 outfits from them and…

Size is not correct

Material said 100 percent cotton and it…

Took close to two weeks to get my…

COOFANDY does not do returns

Unhappy

You took forever to send 2 items.

Never received my product

From Coofandy to Coof-ARE-YOU-KIDDING-ME?!

About Coofandy

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