Avenue 85 is a retail company specializing in outdoor and lifestyle clothing and footwear for the entire family. The company offers a diverse range of products from well-known brands such as Regatta, Trespass, Ecco, Vans, Havaianas, and Lambretta, ensuring customers have access to quality apparel and footwear suitable for various outdoor activities and casual wear.
Targeting families and individuals who value both style and functionality, Avenue 85 provides a user-friendly shopping experience through its online platform, www.avenue85.co.uk. Customers benefit from services such as free standard delivery on orders over £65, a flexible 60-day return policy, and a price match promise, making it a convenient option for shoppers seeking reliable outdoor gear and lifestyle products.
Avenue 85 receives overwhelmingly positive feedback from customers, with many praising the great service, timely delivery, and high-quality products. Reviewers highlight the simplicity of the website and the efficiency of the customer support team, making exchanges easy and hassle-free.
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The prompt delivery of items, often ahead of schedule, adds to the overall satisfaction. However, some customers express concerns regarding sizing, particularly with shoes and hoods that do not fit as expected. Despite these minor complaints, the majority of consumers are very pleased with their purchases, noting the excellent quality and value for money. Overall, Avenue 85 is regarded as a reliable shopping destination with commendable service.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.9
125
100%
+0.3
● Low
4.9 / 5 overall
=
125 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Dec 2025.
Last 3 months
5.0▲ 0.3
12-month avg
4.9
All-time
4.9
Category avg
4.0
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Jun 25
5.0
42
Jul 25
4.7
58
Aug 25
—
0
Sep 25
—
0
Oct 25
—
0
Nov 25
5.0
2
Dec 25
5.0
23
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 125 most recent reviews.
Top praiseof 120 positive reviews
Delivery65%
78 mentions
Fast & efficient45%
54 mentions
Customer service32%
38 mentions
Prices & value28%
34 mentions
“The website was simple to use and my parcel arrived promptly and well packaged”
On “Delivery” · Dec 2, 2025
Top complaintsof 3 negative reviews
Returns67%
2 mentions
Refund67%
2 mentions
“You have sent size 11 shoes in a size 6 box”
On “Returns” · Jul 6, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Clothing Stores.
Overall rating and review count for this company and similar companies
Bottom line: Avenue 85 is #2 of 5 on overall rating in this group.
Reviews
125 reviews of Avenue 85. Filter by what matters to you.
See what reviewers are saying
Sheila AFeatured
11 months ago
Great quality and service
Jumper purchased was great quality and as described. Parcel arrived at the time promised
Colin MerryweatherFeatured
11 months ago
Changing Robe: Regatta are a much improved product in the last 10 years
Excellent garment and speedy delivery service…not your fault as the distributor; but could do with a larger hood…it does fit, but I’m a fan of big hoods so that I can wear a beanie under it at the bea... See more
Brian MorganFeatured
11 months ago
Excellent service
Excellent service
ChrisFeatured
11 months ago
Fast and efficient see
Fast and efficient see , great product. Thank you 🙏
Avenue 85 is a business establishment, though specific services and offerings may vary. For detailed information about their current services and specialties, it's best to contact them directly or visit their location.
What are Avenue 85's business hours?
Business hours can vary and may change seasonally or due to special circumstances. Please contact Avenue 85 directly or check their current posted hours to confirm when they are open for service.
Where is Avenue 85 located?
The specific address and location details for Avenue 85 can be found through their official contact information. For accurate directions and accessibility information, please reach out to them directly.
How can I contact Avenue 85?
Contact information including phone number, email, or other communication methods would be available through their official business listings. Check local directories or their official presence for current contact details.
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Do I need an appointment to visit Avenue 85?
Appointment requirements depend on the specific services offered by Avenue 85. Some businesses operate on a walk-in basis while others require scheduled appointments, so it's recommended to call ahead to confirm their policy.
What payment methods does Avenue 85 accept?
Payment options vary by business and can include cash, credit cards, digital payments, or other methods. Contact Avenue 85 directly to confirm which payment methods they currently accept for their services.
Does Avenue 85 offer parking for customers?
Parking availability depends on the location and facility setup of Avenue 85. Information about on-site parking, nearby parking options, or any parking fees would be best obtained by contacting the business directly.
Is Avenue 85 accessible for people with disabilities?
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Changing Robe: Regatta are a much improved product in the last 10 years
Excellent garment and speedy delivery service…not your fault as the distributor; but could do with a larger hood…it does fit, but I’m a fan of big hoods so that I can wear a beanie under it at the beach…will buy again from this supplier.
Great service, easy to order quick delivery keeping me updated throughout. I ordered a coat, its quality was excellent, above expectations, fitted well and really comfortable and looks really good. Thank you x
Ordered on Wednesday and was delivered on the Saturday so several days sooner than expected. Item ordered of excellent quality. Ordered a larger size due to reading reviews and the description stating it was a slim fit.
Very pleased with it
All went well from order to delivery everything was perfect. Only disappointment was wanted a second one in different colour but out of stock and still waiting for it to be available as was a black Friday deal and wanted for Christmas present. Apart from that everything was perfect.
The company has a very helpful customer support team. I needed to exchange my coat for different size and it was very easy to do it . The coat is lovely colour and very rain proof ! Used it during downpour and I stayed dry .
I purchased this jacket it’s lovely keeps me warm and dry. I would say the only problem I have is the hood is to small does not protect the face/forehead at all. Apart from that it’s a great coat
Accessibility features and accommodations can vary by location and building setup. For specific information about wheelchair access, accessible facilities, or other accommodations, please contact Avenue 85 directly to discuss your needs.
Does Avenue 85 have a website or social media presence?
Many businesses maintain online presence through websites, social media platforms, or business listing services. Search for Avenue 85 online or check local business directories to find their current digital presence and contact information.
What is Avenue 85's cancellation or refund policy?
Cancellation and refund policies vary by business type and service offered. These policies are typically outlined in service agreements or terms of service, so it's important to ask about these details when scheduling services or making purchases.
Can I leave reviews or feedback for Avenue 85?
Most businesses welcome customer feedback through various channels such as online review platforms, direct communication, or feedback forms. Check popular review sites or ask the business directly about their preferred method for receiving customer feedback.
Does Avenue 85 serve the local community year-round?
Business operating schedules can vary based on the type of services offered and local factors. Some businesses operate year-round while others may have seasonal schedules, so it's best to confirm their operating calendar directly with Avenue 85.
About Avenue 85
Avenue 85 is a retail company specializing in outdoor and lifestyle clothing and footwear for the entire family. The company offers a diverse range of products from well-known brands such as Regatta, Trespass, Ecco, Vans, Havaianas, and Lambretta, ensuring customers have access to quality apparel and footwear suitable for various outdoor activities and casual wear.
Targeting families and individuals who value both style and functionality, Avenue 85 provides a user-friendly shopping experience through its online platform, www.avenue85.co.uk. Customers benefit from services such as free standard delivery on orders over £65, a flexible 60-day return policy, and a price match promise, making it a convenient option for shoppers seeking reliable outdoor gear and lifestyle products.