Co-op Live is the UK's largest entertainment arena, situated in Manchester, England. The venue hosts a diverse range of events, including concerts, sports, and live performances, catering to a wide audience of entertainment enthusiasts. With a focus on providing exceptional experiences, Co-op Live offers premium ticket options and unique pre-show experiences through the Co-op Backstage Club, enhancing the overall enjoyment for attendees. The arena serves as a key destination for both local and visiting fans, featuring performances from renowned artists and popular tours. By accommodating various events, Co-op Live attracts a broad demographic, including families, music lovers, and sports fans, ensuring a vibrant atmosphere for all guests.
Co-op Live receives a mixed reception from attendees, with many expressing dissatisfaction. While some customers appreciate the venue's atmosphere and the quality of performances, such as Billie Eilish and Drake, the overall experience is marred by significant issues.
Reviewers frequently mention poor organization, with long queues and confusion about entry points leading to frustration. Complaints about seating arrangements highlight safety concerns, particularly in upper levels, where tight spaces make access difficult. Additionally, many express disappointment with the acoustics, describing them as horrendous. Despite some positive remarks about staff attitude and service in specific areas like the OVO Lounge, the overwhelming sentiment reflects dissatisfaction with the venue's management and operational efficiency.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 2.1 | 124 | 100% | -0.3 | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| Dec 24 | 2.1 | 12 |
| Jan 25 | 2.5 | 2 |
| Feb 25 | 2.6 | 5 |
| Mar 25 | 1.6 | 7 |
| Apr 25 | 2.0 | 22 |
| May 25 | 3.1 | 13 |
| Jun 25 | 1.9 | 30 |
| Jul 25 | 2.1 | 30 |
| Aug 25 | 1.0 | 3 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 124 most recent reviews.
“The staff were outstanding throughout: friendly, attentive, and genuinely went out of their way to make the night spe...”
“We were so excited for this concert – it was the first one my niece had ever been to, and she’s a huge Billie fan”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Tickets & Venues.
| Company | Overall | Legit | Service | Value | Website & app | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 2.1 out of 5 (poor) | 100 out of 100 | 2.6 out of 5 (poor) | 1.8 out of 5 (poor) | 1.6 out of 5 (poor) | −7% | 124 |
| 2.6 out of 5 (poor) | 100 out of 100 | 1.9 out of 5 (poor) | — | 1.4 out of 5 (poor) | +9% | 424 | |
| 4.5 out of 5 (good) | 50 out of 100 | — | — | — | — | 20,156 | |
| 4.5 out of 5 (good) | 67 out of 100 | — | — | — | — | 5,849 | |
| 1.2 out of 5 (poor) | 100 out of 100 | 1.0 out of 5 (poor) | 1.0 out of 5 (poor) | 1.1 out of 5 (poor) | — | 1,002 |
Bottom line: Co-op Live is #4 of 5 on overall rating in this group.
124 reviews of Co-op Live . Filter by what matters to you.
Not very well designed. No stewards guiding cars out. Worst thing was the speakers covering the main screens so you couldn't see anything! When you spend £450 on tickets you expect to see them. Plus side - ELO were superb :)
Went to see the legend Stevie Wonder and had a great experience. Paid extra for the backstage club and doors opened at 5 30pm and no problem getting in and seated. We got a free drink but drinks are pricey and you need to get there early to get seats! Overall a good experience
I went to see Mary J Blige on the 4th of July. Mary was great and did her thing but I will never go to another concert at coop live. I waited so long to see Mary again. Get to this place and I’m on floor seats and couldn’t see her!! I was shocked. They had this huge screen behind Mary that they did not use to record her performing. They used it for screen saver and a video or two. That stadium is so big so many people and they didn’t use the screen!! That was the worst thing I’ve seen in a long time. I was very disappointed. Seats were tight and cramped too. Was not a great experience.
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Went to watch Robbie Williams 10/6/25. The actual venue is amazing, plenty of toilets and food/drink stands/bars. I didn’t have to queue for any of these which you do in other venues such as Sheffield where I have been many times. The traffic on approach to the venue was busy - we waited about 15 mins. We were parked in the blue car park but if I go again I will definitely look at parking further out and either getting the tram in or walking. The cost of parking is steep - £25. Getting into the venue was pretty smooth - we didn’t queue for very long. We entered into section C which took you to the ground floor. The entrance area is huge and lots of space, I didn’t once feel crammed in. The price of food and drink is ridiculously high. £9 for a pint and £36.50 for a bottle of wine. However this was similar to Sheffield Arena so I presume they are all pricing similar. They have coop stores inside which was a good touch - but again the prices in here were ridiculous £4.90 for a pack of maltesers and I think around £3.90 for a can of pop. We were sat I section 307. The view was fine. However the seats have drinks holders between them so this takes away some space and you feel pretty crammed in. If you are a larger person you will feel snug!! When the concert finished we went through what looked like an emergency exit and we were back at our car in around 5 minutes so this was really smooth. However it took us 1hour 15 minutes to get out of the car park. It was a free for all. More stewards were needed to keep drivers under control. Overall I much preferred this venue for its facilities inside. All the staff we came across were great 😊 however the seat sizes let it down as did the parking.
Co-op Live is the UK's largest entertainment arena, situated in Manchester, England. The venue hosts a diverse range of events, including concerts, sports, and live performances, catering to a wide audience of entertainment enthusiasts. With a focus on providing exceptional experiences, Co-op Live offers premium ticket options and unique pre-show experiences through the Co-op Backstage Club, enhancing the overall enjoyment for attendees. The arena serves as a key destination for both local and visiting fans, featuring performances from renowned artists and popular tours. By accommodating various events, Co-op Live attracts a broad demographic, including families, music lovers, and sports fans, ensuring a vibrant atmosphere for all guests.
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