Digi-Key Electronics is a leading distributor of electronic components, providing a wide range of products to customers in the electronics technology sector. The company specializes in offering an extensive inventory of components, including semiconductors, passive components, connectors, and more, catering to both small-scale engineers and large corporations in need of reliable electronic solutions. Targeting engineers, manufacturers, and hobbyists, Digi-Key serves a diverse customer base by delivering high-quality products alongside efficient logistics and customer support. The platform features an easy-to-navigate website, allowing users to search for products, access technical resources, and place orders seamlessly. Through its commitment to providing comprehensive electronic solutions, Digi-Key Electronics supports innovation across various industries.
Digi-Key Electronics receives a mixed response from customers, with a significant number expressing dissatisfaction. Many reviewers highlight issues with order processing and customer service, noting a lack of responsiveness to emails and inquiries.
Complaints about unreliable shipping timelines and unexpected fees, particularly for international orders, are prevalent. Despite these concerns, some customers appreciate Digi-Key's extensive selection of electronics and report fast delivery for certain orders. Positive experiences mention decent prices and the ability to source hard-to-find components. However, the overall sentiment is marred by frustrations over poor communication and order fulfillment. As a result, Digi-Key's reputation suffers, reflecting a predominantly negative experience among users.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 2.3 | 60 | 100% | -1.8 | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| Sep 24 | 2.3 | 3 |
| Oct 24 | 1.0 | 1 |
| Nov 24 | 1.0 | 1 |
| Dec 24 | 2.0 | 1 |
| Jan 25 | 1.0 | 1 |
| Feb 25 | 1.0 | 1 |
| Mar 25 | 2.5 | 2 |
| Apr 25 | — | 0 |
| May 25 | 3.0 | 3 |
| Jun 25 | 1.0 | 2 |
| Jul 25 | 1.0 | 2 |
| Aug 25 | 1.0 | 2 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“Shipping options change depending on website's language, order had a processing delay of a whole day, high shipping c...”
“Despite this, my order was later cancelled with the explanation that I had not provided a VAT number — a requirement...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Electronics & Technology.
| Company | Overall | Legit | Service | Delivery | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 2.3 out of 5 (poor) | 100 out of 100 | 1.8 out of 5 (poor) | 2.7 out of 5 (poor) | 1.5 out of 5 (poor) | — | 60 |
| 4.1 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.6 out of 5 (good) | 4.0 out of 5 (good) | — | 1,060 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.4 out of 5 (good) | 4.3 out of 5 (good) | — | 1,060 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 3.9 out of 5 (good) | 4.9 out of 5 (good) | — | 1,000 | |
| 4.0 out of 5 (good) | 100 out of 100 | 3.7 out of 5 (good) | 4.2 out of 5 (good) | — | −1% | 1,000 |
Bottom line: Digi-Key Electronics is #5 of 5 on overall rating in this group. On value, DigitalLicense scores higher (4.9 vs 1.5).
60 reviews of Digi-Key Electronics. Filter by what matters to you.
Shipping options change depending on website's language, order had a processing delay of a whole day, high shipping costs, costumer service was okay, managed to talk to a human and get an estimated delivery time in under 5 minutes. Dirt cheap components in bulk quantities with good quality. Overall pretty nice, but shipping could be better.
Digikey has a great selection of electronics products are reasonable prices. Delivery is fast. My last order was in January 2025 and took only a few days to arrive. I've never had anything go wrong with an order so I can't speak to their customer service in case of problems.
Good for me to source components. Recommed it.
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Polarized pattern: few middle ratings. 32% of recent reviews are 4–5★ and 65% are 1–2★.
Funkar smidigt så länge man går via deras hemsida. Dock knöligt med all info de vill ha om slutkunden
Digi-Key Electronics is a leading distributor of electronic components, providing a wide range of products to customers in the electronics technology sector. The company specializes in offering an extensive inventory of components, including semiconductors, passive components, connectors, and more, catering to both small-scale engineers and large corporations in need of reliable electronic solutions. Targeting engineers, manufacturers, and hobbyists, Digi-Key serves a diverse customer base by delivering high-quality products alongside efficient logistics and customer support. The platform features an easy-to-navigate website, allowing users to search for products, access technical resources, and place orders seamlessly. Through its commitment to providing comprehensive electronic solutions, Digi-Key Electronics supports innovation across various industries.
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