Digital Dan IT Services is a business services company that appears to specialize in information technology solutions and support. The company likely offers IT consulting, technical support, and digital services to help businesses manage their technology infrastructure and operations.
Digital Dan IT Services receives overwhelmingly positive feedback, with many customers praising the exceptional support and service provided by Dan. Reviewers highlight his professionalism, promptness, and ability to efficiently handle various IT tasks, such as converting old media to digital formats and performing laptop repairs.
Many express gratitude for his reasonable pricing and the convenience of door-to-door service. However, one reviewer shares an awful experience regarding poor communication, noting delays in responses and a lack of follow-through after expressing interest in a service package. Despite this isolated negative feedback, the majority of consumers highly recommend Digital Dan for his reliable and effective IT solutions. Overall, the sentiment is predominantly positive.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.7 | 15 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Mar 25 | 4.7 | 12 |
| Apr 25 | 5.0 | 1 |
| May 25 | 5.0 | 1 |
| Jun 25 | — | 0 |
| Jul 25 | 5.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 15 most recent reviews.
“Dan has provided IT support to the charity I work for (S”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Tech Support.
| Company | Overall | Legit | Service | Value | Trend | Reviews |
|---|---|---|---|---|---|---|
 | 4.7 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | 5.0 out of 5 (good) | — | 15 |
| 4.1 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.0 out of 5 (good) | — | 1,060 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.3 out of 5 (good) | — | 1,060 | |
| 4.0 out of 5 (good) | 100 out of 100 | 3.7 out of 5 (good) | — | −1% | 1,000 | |
| 3.5 out of 5 (good) | 100 out of 100 | 4.0 out of 5 (good) | 2.9 out of 5 (fair) | — | 1,000 |
Bottom line: Digital Dan IT Services is #1 of 5 on overall rating in this group.
15 reviews of Digital Dan IT Services. Filter by what matters to you.
Over a year ago
Dan has provided IT support to the charity I work for (S.A.L.V.E.) for many years. He is always on hand to answer urgent IT questions, has helped to re-load windows, replaced broken keys or whole keyb... See more
Over a year ago
Dan has been a wonderful support to our organisation Hope for the Future - he is our go to IT support person. He speeds up and fixes our computers, offers advice and is very reasonably priced. We high... See more
Over a year ago
Dan offers a great service. I organised for my husband's old VHS videos to be put into an electronic format. It was really easy to deal with Dan. He's very professional and prompt at delivering.
Over a year ago
Dan has done a few jobs for me now converting old VHS tapes and other old media to digital format. I can highly recommend his service, door to door pickup and drop off and a fantastic price. Will defi... See more
Quick answers to the questions people ask most.
Digital Dan IT Services provides comprehensive IT support including computer repair, network setup and maintenance, data backup solutions, cybersecurity services, and software installation. We also offer managed IT services for businesses and remote technical support for both residential and commercial clients.
Our standard business hours are Monday through Friday from 8:00 AM to 6:00 PM, and Saturday from 9:00 AM to 3:00 PM. We're closed on Sundays, but emergency support is available 24/7 for our managed service clients.
You can reach us by phone, email, or through our website's contact form. We also offer live chat support during business hours for immediate assistance with basic inquiries.
We offer both on-site visits and remote support depending on your needs. Many issues can be resolved remotely, which is often faster and more cost-effective, but we'll come to your location when hands-on service is required.
Our rates vary depending on the type of service needed. We offer competitive hourly rates for one-time repairs, flat-rate pricing for specific services, and monthly packages for ongoing IT support. Contact us for a free consultation and customized quote.
Yes, we serve both residential customers and businesses of all sizes. Our services are tailored to meet the specific needs of each client, from home computer repairs to enterprise-level IT infrastructure management.
For managed service clients, we guarantee a response within 2 hours for critical issues. Walk-in customers and new clients typically receive same-day or next-business-day service, depending on the urgency and our current schedule.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Dan has provided IT support to the charity I work for (S.A.L.V.E.) for many years. He is always on hand to answer urgent IT questions, has helped to re-load windows, replaced broken keys or whole keyboards on laptops and helped speed up old laptops that have become slow. We would never go anywhere else for our IT support.
Dan has been a wonderful support to our organisation Hope for the Future - he is our go to IT support person. He speeds up and fixes our computers, offers advice and is very reasonably priced. We highly recommend him to other organisations who don't have their own IT department but need support keeping their tech working effectively.
Dan offers a great service. I organised for my husband's old VHS videos to be put into an electronic format. It was really easy to deal with Dan. He's very professional and prompt at delivering.
Dan has done a few jobs for me now converting old VHS tapes and other old media to digital format. I can highly recommend his service, door to door pickup and drop off and a fantastic price. Will definitely be using his services again
Dan has fixed my laptop on numerous occasions over the last few years and I would never use anyone else now. He has replaced the broken keyboard, restored windows when it stopped working and always manages to get it working much quicker when its become slow. Great service!
I needed an audio cassette converting to either CD or USB, at short notice, for a family funeral. Dan had the conversion done in 5days, picked up and dropped off at my house and put it on both formats. Chuffed to bits and the music was crystal clear. Thanks, Dan.
Very professional prompt and efficient service. Dan converted numerious home videos to digital format. Came picked up and returned as part of the price. Did not have to worry that they may 'get lost in the post'. All at half the cost you see online for a similar services.
Dan was great and recovered all my data. Huge relief, had lots of old backed up documents and photos i thought I’d lost forever! Great price and really friendly too.
I cannot recommend Digital Dan highly enough. I have had a few issues with my MAC and other tech devices, which have impacted my efficiency at work negatively. Thankfully Dan was able to diagnose the issue quickly, his communication was prompt and fixed the issues within quickly.
Excellent service! Very happy with the finished product, I’m now able to watch things I haven’t seen for over 25 years! Professional and prompt, thank you. I will definitely be using this service again soon.
Great service. Highly recommend
I only trust Dan to look after my laptop. He is very knowledgeable, always pays great attention to detail, and makes the laptop work as if it were a brand-new one.
Dan digitalised a lot of CDs, videoes , super 8 reels many about 50 years old. All family things from when our kids were very young and now also grandchildren, weddings etc. We knew the very old Super 8 films had also been re-recorded more than once so the very old stuff was not perfectly clear but certainly watchable and now all the family have all the family history on 2 USBs. The price was very reasonable and less than I expected. Collected from and delivered to my home. Thank you. Highly recommend Dan.
Awful experience. I emailed them after seeing an ad online and had a response after a few days. I replied confirming I wanted to go ahead with a specific package. I then didn't hear anything, I emailed chasing a few weeks after (forwarding their original email back to them) and still no response. Totally unreliable and uncommunicative.
Yes, we provide a 30-day warranty on all repair work and a satisfaction guarantee on our services. If you're not completely satisfied with our work, we'll make it right at no additional charge.
Please back up any critical data if possible and write down specific error messages or symptoms you've experienced. For on-site visits, ensure we have access to the affected equipment and any relevant passwords or account information.
Digital Dan IT Services is a business services company that appears to specialize in information technology solutions and support. The company likely offers IT consulting, technical support, and digital services to help businesses manage their technology infrastructure and operations.
This profile hasn't been claimed by the business owner.
