Super Company
Super Company

Drone Safe Store is a leading UK retailer specializing in DJI drones and accessories. As an official DJI dealer, the company offers a wide range of products, including popular models such as the DJI Mini 5 Pro and DJI Mavic 3 Thermal, catering to both recreational and professional drone enthusiasts. Established in 2015, Drone Safe Store has built a reputation for quality and exceptional customer support, boasting thousands of positive reviews from satisfied customers. The company provides services that include free one-hour telephone consultations to assist customers in maximizing their product experience. Additionally, Drone Safe Store offers features such as free next-day delivery, 14-day easy returns, and a price match promise. With a focus on delivering high-quality electronics and technology solutions, Drone Safe Store serves a diverse clientele, from hobbyists to professionals in need of reliable drone technology.
Consumers consistently praise Drone Safe Store for its exceptional service and fast delivery. Many reviewers highlight the knowledgeable and helpful staff, noting their ability to assist with specific needs, such as calibrating drones or providing expert advice on products.
The store's commitment to quick dispatch is frequently mentioned, with several customers reporting next-day delivery on their orders. Reviewers express satisfaction with the wide range of products available, including high-quality drones and accessories, often at competitive prices. Overall, the positive feedback reflects a strong customer experience, with many stating they would recommend the store to others. With no significant complaints noted, the sentiment is overwhelmingly positive.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 5.0 | 60 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| Jun 25 | 5.0 | 1 |
| Jul 25 | 5.0 | 31 |
| Aug 25 | 4.9 | 28 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“Amazing Store, great after sales service, helpful and knowledgeable team”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Electronics & Technology.
| Company | Overall | Legit | Service | Delivery | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 5.0 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | 5.0 out of 5 (good) | 5.0 out of 5 (good) | — | 60 | |
| 4.1 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.6 out of 5 (good) | 4.0 out of 5 (good) | — | 1,060 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.4 out of 5 (good) | 4.3 out of 5 (good) | — | 1,060 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 3.9 out of 5 (good) | 4.9 out of 5 (good) | — | 1,000 | |
| 4.0 out of 5 (good) | 100 out of 100 | 3.7 out of 5 (good) | 4.2 out of 5 (good) | — | −1% | 1,000 |
Bottom line: Drone Safe Store is #1 of 5 on overall rating in this group.
60 reviews of Drone Safe Store. Filter by what matters to you.
Super Company
Amazing Store, great after sales service, helpful and knowledgeable team. Next day delivery.
I needed to test whether I could reliably use DJI’s panorama modes to shoot wide angle photos on the DJI Mavic 4 Pro. Coming from a Mavic 3 with the 24mm lens I knew the tighter 28mm on the M4P was going to be an issue, but hoped the pano modes would provide a work around. To do this, I needed to visit a proper shop, staffed by people who would understand the issue and allow me to experiment with their demo model. The team at Drone Safe Store understood immediately and left me to process the resulting test shots to see if they would do what I needed. Try doing that shopping on-line. Not only that, when you phone them up, someone answers, imagine that, you phone a business and a real person answers…. brilliant. I bought the M4P and they even gave me a little goodie bag very of useful extras, for free. I can’t recommend them enough, friendly service from a great team who genuinely understand the products they are selling. Incidentally, the DJI pano modes don’t really work if you want to stitch raw files in Lightroom or Photoshop, but if you spin the camera into upright mode and take a sequence of vertical shots, lined up manually, they stitch perfectly and - so far at least, without any tell-tale distortion. Happy days !
Quick answers to the questions people ask most.
We offer a wide range of drones and accessories, including models from popular brands like DJI. For a complete list of products, please visit our website.
Our return policy allows for returns within a specified period if the items are in their original condition. For detailed information, please check our website or contact our customer service.
Yes, we have a knowledgeable team that offers after-sales support to assist with any issues or questions you may have. Feel free to reach out to us for assistance.
We offer various shipping options, including next-day delivery for many products. For specific shipping details and delivery times, please refer to our website.
We frequently run promotions and discounts on selected products. For the latest offers, please visit our website or subscribe to our newsletter.
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Absolutely amazing place they have everything and more amazing staff willing to help you with what ever you need
Good service Dispatch item very quickly.
Tom at the store had the bits i needed which was great and he also helped further with assisting me re-calabrate my drone. great service and the coffee is good as well!
Great shop , helpful and knowledgeable staff. I left very happy with just the right thing
I chose to visit the Drone Store instead of travelling to the DJI store in London, and I am glad I did. The store had all the products I was looking for, with knowledgeable staff who offered clear and helpful advice. Prices were competitive, and the location was easy to find with convenient parking. I purchased a DJI Mavic 4 Pro Drone along with accessories and am very pleased with both the service and the product. I would happily recommend the Drone Store to anyone considering a purchase.
I purchased two DJI microphones on Friday and they were delivered the next day. Their service is reliably of high quality.
Very good price for the megabundle, good detailed description on the website and quick delivery.
As ever, I decided to purchase a uv filter for my mini 4 pro. Reviews I had read elsewhere said there was no actual need to have one fitted. As a photographer who has the larger camera and had fitted a lens as a ‘sacrificial’ just in case, I wanted one on my drone. One tiny item. Guess what it arrived as quickly as if it was a large item. Proving to me that indeed no order is too small for the staff at the Drone Safe Store. It arrived well packaged and delivered by DPD. Communication regarding tracking times. Brilliant.
First class advice and service. If I need another drone, you'll find me at the Drone Safe Store
great customer service very helpful will definitely buy from you in the future
Drone Safe Store is a leading UK retailer specializing in DJI drones and accessories. As an official DJI dealer, the company offers a wide range of products, including popular models such as the DJI Mini 5 Pro and DJI Mavic 3 Thermal, catering to both recreational and professional drone enthusiasts. Established in 2015, Drone Safe Store has built a reputation for quality and exceptional customer support, boasting thousands of positive reviews from satisfied customers. The company provides services that include free one-hour telephone consultations to assist customers in maximizing their product experience. Additionally, Drone Safe Store offers features such as free next-day delivery, 14-day easy returns, and a price match promise. With a focus on delivering high-quality electronics and technology solutions, Drone Safe Store serves a diverse clientele, from hobbyists to professionals in need of reliable drone technology.
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