DX Home Improvements Ltd is a Scotland-based company specializing in high-quality home improvements and double glazing solutions. The company focuses on providing energy-efficient uPVC replacement windows and expert installation services to enhance the aesthetic and functional value of residential properties. With a commitment to quality, DX Home Improvements aims to reduce energy bills while improving home security through advanced features like multi-point locking systems and toughened glass panes. Targeting homeowners looking for reliable and efficient home upgrades, DX Home Improvements prides itself on its transparent service approach, which avoids high-pressure sales tactics. The company's certified installers, equipped with over 20 years of experience and FENSA accreditation, ensure professional results backed by a comprehensive 10-year warranty. For those seeking to transform their homes with trusted double glazing products, DX Home Improvements provides a dependable solution in the Scottish market.
DX Home Improvements Ltd receives overwhelmingly positive feedback from customers, with many praising the quality of their windows and the professionalism of the staff. Reviewers frequently highlight the knowledgeable sales team, particularly Darcey, who provides helpful guidance without any pressure to buy.
The installation process is described as smooth, with fitters arriving on time and leaving homes clean and tidy after their work. However, a few customers express dissatisfaction, citing issues with communication after deposits were paid and problems with fitting quality. Despite these isolated complaints, the majority of reviews reflect a high level of satisfaction and recommend the company for its outstanding service and product quality. Overall, DX Home Improvements Ltd is viewed positively by most customers.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.9 | 335 | 100% | -0.3 | ● Low |
Monthly average rating from reviews written by people · latest review Jun 2025.
| Month | Average | Reviews |
|---|---|---|
| Jul 24 | 5.0 | 8 |
| Aug 24 | 5.0 | 3 |
| Sep 24 | 5.0 | 6 |
| Oct 24 | 4.6 | 8 |
| Nov 24 | 4.0 | 4 |
| Dec 24 | 3.0 | 2 |
| Jan 25 | 5.0 | 3 |
| Feb 25 | 5.0 | 2 |
| Mar 25 | 4.0 | 1 |
| Apr 25 | 5.0 | 6 |
| May 25 | 4.0 | 4 |
| Jun 25 | 4.5 | 8 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 335 most recent reviews.
“Very knowledgeable and no hard sell”
“Paid large deposit for a conservatory in March was told we would be sat in it by end of May enjoying it by salesman Gary”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Construction & Manufacturing.
| Company | Overall | Legit | Service | Quality | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.9 out of 5 (good) | 67 out of 100 | 4.9 out of 5 (good) | 4.9 out of 5 (good) | 4.9 out of 5 (good) | 0% | 335 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.6 out of 5 (good) | 4.8 out of 5 (good) | — | 1,000 | |
| 4.8 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | 4.8 out of 5 (good) | 5.0 out of 5 (good) | — | 217 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.2 out of 5 (good) | 4.7 out of 5 (good) | +10% | 182 | |
| 4.6 out of 5 (good) | 100 out of 100 | — | — | — | — | 35 |
Bottom line: DX Home Improvements Ltd is #1 of 5 on overall rating in this group.
335 reviews of DX Home Improvements Ltd. Filter by what matters to you.
Over a year ago
We recently had six windows installed by DX Home Improvements, and the whole experience has been fantastic from start to finish. Special thanks to Darcey, our sales rep who was incredibly knowledgeab... See more
Over a year ago
Hi had my windows 3 windows 2 large a d one composite door fitted today the team where excellent. Work men came on time very professional and to high standard cleaned any mess and I am.more than pl... See more
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Very knowledgeable and no hard sell.Listened to what my prefences were.Fitters arrived and were professional,even cleaned up after,no stress.I am extremely happy with my new doors and windows.Would highly recommend
Fantastic experience from start to finish. Had Darcey out who went through styles and prices with us. She was very knowledgeable and passionate about the windows. Was no hard sell like other companies we had out. Which made us feel at so much ease that we decided to go ahead. The lads who fitted the windows done a smashing job. They also cleaned up very well. Would highly recommend Dx! Will be in touch very soon in regards to getting my kitchen done. Thanks again guys.
We recently had six windows installed by DX Home Improvements, and the whole experience has been fantastic from start to finish. Special thanks to Darcey, our sales rep who was incredibly knowledgeable about everything to do with windows. She took the time to explain our options without any pressure to buy, which really put us at ease. Once we decided to go ahead, she stayed in regular contact to make sure we were happy at every stage. She even followed up after the installation to check everything was perfect. That level of care and professionalism made a big difference. The installation itself was quick and smooth. The team did a brilliant job. They laid down dust sheets, tidied up after themselves, and took all the waste away. The windows look absolutely stunning and have completely transformed the house. After the work was done, the company got in touch to ensure we were satisfied. We pointed out a couple of very small imperfections, and they were quick to assure us these would be sorted ASAP. Overall, we’re incredibly impressed and will definitely be using DX Home Improvements again for future work. Highly recommended!
Hi had my windows 3 windows 2 large a d one composite door fitted today the team where excellent. Work men came on time very professional and to high standard cleaned any mess and I am.more than pleased with the standard of my door and windows .really great job would recommend 👌.
Top class service! Recently had my kitchen fully renovated and Absolutely love my new kitchen! The renovation was smooth, and the team was totally professional. The quality of work is outstanding, and the final finish is breathtaking! Just the exact way we wanted it. Thanks DX for your high quality of works, highly recommend
Just had my kitchen fitted from DX, took 5 days as told workers on time everyday and left my house spotless after each shift, from the staff to the workers I didn’t have 1 issue thanks again DX! Now for my windows next 👏🏻
Amazing customer service and communication from start to finish! Thank you!
Paid large deposit for a conservatory in March was told we would be sat in it by end of May enjoying it by salesman Gary! Didn’t hear anything after deposit was paid, I chased up the “survey” which I was told to allow 2 hours out my day for, for someone to appear and take 7 minutes. Again weeks of silence no contact, I then called and was told that it was with planning department, left it two weeks and then tried contacting again, every time I called the person was in a “meeting” i became concerned that no one was returning my calls or emails and no date had been set and this was mid May now! So I contacted the planning department who told me that no application had been made and I had been lied to! So after many calls and emails and calling Gary the original sales person we finally got a “manager” who then told me that apparently they had made a mistake and couldn’t carry the work out that Gary told us would be carried out! We then had to wait over 2 weeks to get our money back so this was over 2 months they sat with almost £5500 of our money with no intention of carrying out the work. Avoid this company like the plague it will just cause you to be financially out of pocket and you’ll end up with nothing but stress and no conservatory for your troubles! We went with DX because the sales guy was a local guy! Big mistake for us! But we will make sure that everyone local to us doesn’t make the same mistake!
Fantastic experience from start to finish , just had 6 windows installed by DX no hard selling by Darcy who was very helpful in choosing what style of widows at a great price ,also office staff keeping us informed of the process of the installation , can I also thank Ross and his team for a brilliant job of fitting the windows, I would highly recommend your company to anyone . Thanks again
Amazing company , easy to deal with hassle free great prices the most helpful and friendly staff would highly recommend and my job was spot on thanks DX
This has been a nightmare - from the awful fitting to the snagging work. Still have issues with a fine grit - sand appearing on all my sills and 2 of them have the cavity wall insulation appearing. Sills still damaged from fit out - and now they have decided it’s my error it’s all like this . I was given money off for the damage they caused - and now seem to think they have done enough. Damage I got money off for was scratched walls , sills and wardrobe - not the actual seals or whatever is going on now . They stopped replying and said they have fixed it to their satisfaction.
Just had 7windows and a door fitted by DX, no hard sell from Garry Higgins the salesman, quick ,informative and very helpful, Jim and Liam the fitters were fast efficient and friendly. Leaving a first class job and no mess absolutely brilliant,would Definitely use DX home improvements again and highly recommend them ! Thanks guys
Fantastic experience from the start. No hard sell. Delighted we chose DX home improvements for our windows and doors. Competitive pricing. The team were so helpful and nothing too much trouble. Thanks to the fitters Andy & Lewis for first class job. I absolutely love my windows & doors
From.when Raymond came to house to the communication from both kayla and claire to the fitters thomas and gerry windows and door fitted to high standard the fitters were very pleasant very efficient and not one bit of mess was left thank you to everyone for such an excellent service
Windows lovely. Was quick and efficient. Friendly guys who obviously know what they're doing. Left no mess. Really pleased with them. Good quality. Thanks to Raymond for all his help and expertise.
After weeks of painstaking research I chose DX Home Improvements to install new windows in my home, and I'm really pleased with the experience. The team was professional and friendly from start to finish, even down to helping me choose the right windows for the aesthetics of my home. My new windows look great and I’ve had many compliments on them. Thanks guys, I’m now the envy of the street!!!
Good service and good workmanship,
I did not know what to expect - Workmen in the house? I need not have worried. Barry and Ross hit the road running. Smooth operators to a very high standard and in no time they were finished. They both were very pleasant to speak with, happy people. Both my wife and I were almost sad to see them go! Thanks a ton. DX they are brilliant ambasadors for your great product.
Good product for the money spent would not let me pay by credit card (just for my piece of mind) Installation team did a great job no faults on my side 3
Great rapport from the start. Understood and followed my wants and needs. Very good price. Kept up to date by friendly and helpful people. No delays in ordering, survey and installation. Professional & friendly Installers who are part of the company.
DX Home Improvements Ltd is a Scotland-based company specializing in high-quality home improvements and double glazing solutions. The company focuses on providing energy-efficient uPVC replacement windows and expert installation services to enhance the aesthetic and functional value of residential properties. With a commitment to quality, DX Home Improvements aims to reduce energy bills while improving home security through advanced features like multi-point locking systems and toughened glass panes. Targeting homeowners looking for reliable and efficient home upgrades, DX Home Improvements prides itself on its transparent service approach, which avoids high-pressure sales tactics. The company's certified installers, equipped with over 20 years of experience and FENSA accreditation, ensure professional results backed by a comprehensive 10-year warranty. For those seeking to transform their homes with trusted double glazing products, DX Home Improvements provides a dependable solution in the Scottish market.
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