easyMed Insurance Services is a dedicated provider of assistance in finding, comparing, and enrolling in Medicare plans. With over 12 years of experience in the industry, the company serves clients across all 50 states, helping them navigate the complexities of Medicare coverage. By connecting customers with licensed insurance agents, easyMed ensures that individuals receive personalized support tailored to their specific healthcare needs.
The company focuses on simplifying the Medicare enrollment process by offering a straightforward three-step approach. Customers begin by answering a few questions, which allows them to view available Medicare plans in their area. Next, they can speak directly with a licensed agent for guidance and support. easyMed Insurance Services aims to empower Medicare beneficiaries by providing reliable information and assistance throughout the enrollment periods, including the Annual Enrollment Period and Medicare Advantage Open Enrollment Period.
easyMed Insurance Services has a positive customer experience.
easyMed Insurance Services receives overwhelmingly positive feedback from customers, with many praising the knowledgeable and helpful agents. Reviewers frequently highlight the professionalism and patience of the staff, noting that they provide thorough explanations of coverage options and benefits.
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Enrollment experiences are described as fast and easy, with agents going above and beyond to ensure clients understand their plans. However, there are a few critical comments, particularly regarding a lack of clarity in communication, as one reviewer expressed confusion about their insurance status. Despite this, the majority of consumers feel reassured and satisfied with the service they receive. Overall, easyMed Insurance Services is viewed positively, with a strong emphasis on agent support and customer satisfaction.
1,000 customer reviewsLatest review over a year ago
Where the score comes from
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.9
1,000
100%
● Low
4.9 / 5 overall
=
1,000 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Feb 2025.
Last 3 months
1.0▼ 3.9
12-month avg
4.9
All-time
4.9
Category avg
4.3
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Mar 24
5.0
65
Apr 24
4.9
170
May 24
4.8
127
Jun 24
4.8
147
Jul 24
4.9
156
Aug 24
4.9
202
Sep 24
4.9
130
Oct 24
5.0
1
Nov 24
5.0
1
Dec 24
—
0
Jan 25
—
0
Feb 25
1.0
1
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
Top praiseof 486 positive reviews
Helpful support30%
147 mentions
Friendly staff13%
65 mentions
Customer service11%
54 mentions
Easy to use11%
52 mentions
“It was fast an easy the women was nice an helpful”
On “Helpful support” · Oct 2, 2024
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Money & Insurance.
Overall rating and review count for this company and similar companies
Jennifer is a wonderful agent! She’s informative, efficient, and thorough. Her extreme PATIENCE was demonstrated throughout the whole application process as she had to answer the same questions many times throughout several weeks.
Because of her, I feel confident that I made the appropriate healthcare choice and believe that I will continue receiving the same outstanding customer service when needed.
Jennifer Michaelis is very knowledgable, patient, and informative. She answered all questions, returned calls, and made the process as easy as possible.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
My agent listened to what I wanted and found the best plan for me. I appreciated the verification process especially for seniors that Ned that extra help in ensuring the correct plan was chosen.
Princess was a delight to speak too. She help me get a better advantage plan. I get to keep my doctor. My medication are covered. Bonus I will get $195 a month towards groceries and OTC.
Very friendly and experienced people.
That Helped a new member on picking the right plan coverage to Help me out.
Thank you Vicki Smith for Helping me.
My agent is so kind, professional and listens to my concerns and questions and answers them, explains everything to me and makes sure that I understand everyrhing, I couldn't ask for a better company.
Desiree was wonderful. The second girl named Christina was horrible. She kept mispronouncing my name no matter that I corrected her and refused to let me speak. She is a detriment to your company who nearly made me cancel altogether.
easyMed Insurance Services is a dedicated provider of assistance in finding, comparing, and enrolling in Medicare plans. With over 12 years of experience in the industry, the company serves clients across all 50 states, helping them navigate the complexities of Medicare coverage. By connecting customers with licensed insurance agents, easyMed ensures that individuals receive personalized support tailored to their specific healthcare needs.
The company focuses on simplifying the Medicare enrollment process by offering a straightforward three-step approach. Customers begin by answering a few questions, which allows them to view available Medicare plans in their area. Next, they can speak directly with a licensed agent for guidance and support. easyMed Insurance Services aims to empower Medicare beneficiaries by providing reliable information and assistance throughout the enrollment periods, including the Annual Enrollment Period and Medicare Advantage Open Enrollment Period.