easyMed Insurance Services is a dedicated provider of assistance in finding, comparing, and enrolling in Medicare plans. With over 12 years of experience in the industry, the company serves clients across all 50 states, helping them navigate the complexities of Medicare coverage. By connecting customers with licensed insurance agents, easyMed ensures that individuals receive personalized support tailored to their specific healthcare needs.
The company focuses on simplifying the Medicare enrollment process by offering a straightforward three-step approach. Customers begin by answering a few questions, which allows them to view available Medicare plans in their area. Next, they can speak directly with a licensed agent for guidance and support. easyMed Insurance Services aims to empower Medicare beneficiaries by providing reliable information and assistance throughout the enrollment periods, including the Annual Enrollment Period and Medicare Advantage Open Enrollment Period.
easyMed Insurance Services has a positive customer experience.
easyMed Insurance Services receives overwhelmingly positive feedback from customers, with many praising the knowledgeable and helpful agents. Reviewers frequently highlight the professionalism and patience of the staff, noting that they provide thorough explanations of coverage options and benefits.
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Enrollment experiences are described as fast and easy, with agents going above and beyond to ensure clients understand their plans. However, there are a few critical comments, particularly regarding a lack of clarity in communication, as one reviewer expressed confusion about their insurance status. Despite this, the majority of consumers feel reassured and satisfied with the service they receive. Overall, easyMed Insurance Services is viewed positively, with a strong emphasis on agent support and customer satisfaction.
1,000 customer reviewsLatest review over a year ago
Where the score comes from
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.9
1,000
100%
● Low
4.9 / 5 overall
=
1,000 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Feb 2025.
Last 3 months
1.0▼ 3.9
12-month avg
4.9
All-time
4.9
Category avg
4.3
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Mar 24
5.0
65
Apr 24
4.9
170
May 24
4.8
127
Jun 24
4.8
147
Jul 24
4.9
156
Aug 24
4.9
202
Sep 24
4.9
130
Oct 24
5.0
1
Nov 24
5.0
1
Dec 24
—
0
Jan 25
—
0
Feb 25
1.0
1
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
Top praiseof 486 positive reviews
Helpful support30%
147 mentions
Friendly staff13%
65 mentions
Customer service11%
54 mentions
Easy to use11%
52 mentions
“It was fast an easy the women was nice an helpful”
On “Helpful support” · Oct 2, 2024
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Money & Insurance.
Overall rating and review count for this company and similar companies
My agent, Shayla Washington, was very helpful in getting me signed up with United Health Care - The PCP who I was originally assigned to wasn't able to see me for a year. Shayla was very instrumental in finding me another physician who was able to see me W/I a month. She stayed on the phone with the Health Plan Rep & Medical Group's Central Appt Desk Clerk until the issue reached a positive resolution for me.
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Yesterday was July 1, 2024. The first time I called and spoke with a fellow (who either was sick or had allergies) I thought he knew what he was talking about. However, there was a system glitch and the phone when to a Survey in the middle of our conversation. The fellow didn’t call me back so I called again. This time I spoke with Darryl Wallace. He was excellent! He knew his business and was able to find the right plan for me.
Mrs Angelica is a credit to the company and should be commended not only for the knowledge she has but also for her ability to relate to people, she was very patient and explained everything very well. Again she should be recognized.
I experienced persons who were extremely helpful, professional, and who demonstrated a willingness to help me as I navigated through several set-backs which left me frustrated and unable to understand the maze I repeatedly encountered during the application process. By my persistence and the assistance of the professionals who went the extra mile on my behalf, We succeeded. Thank you!!
My rep Shantel did an Amazing job of explaining the different coverages available to me for my needs. I feel very confident in the support I received and continued support I will received.
It was of great help to have a real person to help me go threw switching insurance plans. She took me threw what needed to be addressed in my destination on what options I needed to consider. She was very helpful and perfechonal.
Added a grocery card to my coverage. Every little bit helps.
Agent was friendly, spoke English, and provided helpful information if a bit tedious. That's just how Medicare/Insurance is. But bottom line is I improved my situation a little by adding a monthly grocery card worth $50. That's good.
easyMed Insurance Services is a dedicated provider of assistance in finding, comparing, and enrolling in Medicare plans. With over 12 years of experience in the industry, the company serves clients across all 50 states, helping them navigate the complexities of Medicare coverage. By connecting customers with licensed insurance agents, easyMed ensures that individuals receive personalized support tailored to their specific healthcare needs.
The company focuses on simplifying the Medicare enrollment process by offering a straightforward three-step approach. Customers begin by answering a few questions, which allows them to view available Medicare plans in their area. Next, they can speak directly with a licensed agent for guidance and support. easyMed Insurance Services aims to empower Medicare beneficiaries by providing reliable information and assistance throughout the enrollment periods, including the Annual Enrollment Period and Medicare Advantage Open Enrollment Period.