Edgcumbes Tea & Coffee is a family-owned business based in West Sussex, specializing in freshly roasted coffee and hand-blended loose leaf teas. With over 40 years of expertise in the beverage industry, the company offers a diverse range of house blends that cater to various palates, including award-winning options recognized for their unique flavor profiles. Customers can explore a variety of products, from dark roasted coffees to aromatic teas, available for purchase on their website, edgcumbes.co.uk. The company's target market includes tea and coffee enthusiasts who appreciate high-quality, artisanal products. Edgcumbes Tea & Coffee provides options for both individual consumers and those looking to gift premium brewing accessories. With features like a subscription service and free delivery on qualifying orders, the company aims to enhance the customer experience while promoting a loyal community of beverage lovers.
Edgcumbes Tea & Coffee enjoys a strong reputation among its customers, with many praising the exceptional quality of its coffee and tea. Reviewers frequently highlight the fantastic flavors, particularly the Dark Side of the Edge coffee and the Rusper loose leaf tea, noting that the products are consistently fresh and well-sourced.
The staff's friendly and efficient service adds to the positive experience, making it a beloved local spot. However, some customers express disappointment over the use of plastic cups at the café, feeling that it detracts from the premium experience they expect given the high prices. Additionally, there are occasional complaints about order fulfillment issues. Overall, Edgcumbes is celebrated for its quality offerings and service, despite some concerns regarding sustainability practices.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.8 | 27 | 100% | — | ● Medium |
Monthly average rating from reviews written by people · latest review Aug 2024.
| Month | Average | Reviews |
|---|---|---|
| Dec 23 | 3.0 | 1 |
| Jan 24 | — | 0 |
| Feb 24 | — | 0 |
| Mar 24 | — | 0 |
| Apr 24 | — | 0 |
| May 24 | — | 0 |
| Jun 24 | — | 0 |
| Jul 24 | — | 0 |
| Aug 24 | 5.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 27 most recent reviews.
“I have been a customer since they sold their coffee from a tiny little room in the side of the roastery”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Beverages & Drinks.
| Company | Overall | Legit | Service | Delivery | Website & app | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.8 out of 5 (good) | 4.5 out of 5 (good) | — | 27 |
| 4.7 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | — | — | — | 51 | |
| 3.8 out of 5 (good) | 100 out of 100 | — | — | — | — | 25 | |
| 2.8 out of 5 (fair) | 67 out of 100 | — | — | — | — | 6 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.2 out of 5 (good) | 3.1 out of 5 (fair) | 1.9 out of 5 (poor) | — | 1,000 |
Bottom line: Edgcumbes Tea & Coffee is #1 of 5 on overall rating in this group.
27 reviews of Edgcumbes Tea & Coffee. Filter by what matters to you.
I do love EDGE and their new website has made it super easy for me to order my coffee online. I’ve been cautious about going out too much during the pandemic so their service makes it effortless and delivered to my door. They’ve got great offers too! Thanks everyone at Edgcumbe’s for fuelling my coffee habits... ooo that reminds me ☕️
I only go to independent run coffee chains and edgcumbes are one of my top ones to go to's. Not only do I always get great coffee and excellent service, but as the roaster is on site, I can constantly smell the rich taste of coffee beans being toasted. There is plenty of out side room for me and my family, as well as a lovely and inviting area to go to in the evening.
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Coffee is always fresh and delicious. Speedy delivery . We particularly like the Sussex Barn.
Their Earl Grey is delicious! I had a couple of questions before placing my order and the team were super helpful and friendly. Delivery quicker than expected and will definitely be ordering again ASAP!
A vast selection of coffees that appeal to many discerning audiences, I personally enjoyed the Dark Side of the Edge, it makes a superb Flat White coffee! My order was packed with care and professionalism, while also being Dispatched quickly! Next time I will order some of the Colombian Coffee, as I definitely will be ordering again!
Great selection of quality coffee. Ordered 2kg of Sussex Barn, asked for espresso grind and it works perfect on my machine. Dispatched same day. Will be ordering again.
Edgcumbes Tea & Coffee is a family-owned business based in West Sussex, specializing in freshly roasted coffee and hand-blended loose leaf teas. With over 40 years of expertise in the beverage industry, the company offers a diverse range of house blends that cater to various palates, including award-winning options recognized for their unique flavor profiles. Customers can explore a variety of products, from dark roasted coffees to aromatic teas, available for purchase on their website, edgcumbes.co.uk. The company's target market includes tea and coffee enthusiasts who appreciate high-quality, artisanal products. Edgcumbes Tea & Coffee provides options for both individual consumers and those looking to gift premium brewing accessories. With features like a subscription service and free delivery on qualifying orders, the company aims to enhance the customer experience while promoting a loyal community of beverage lovers.
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