Edmondson's IT Services is a technology solutions provider based in West Yorkshire, specializing in IT support, telecoms, and development services. The company offers a comprehensive range of IT services designed to enhance operational efficiency and competitiveness for businesses across Yorkshire and the UK. Their offerings include tailored IT support packages, proactive network management, and strategic consulting aimed at optimizing IT infrastructures. Targeting small to medium-sized enterprises, Edmondson's IT Services integrates closely with clients to understand their unique needs and challenges. The company's commitment to delivering cost-effective solutions is underscored by a price match guarantee and a focus on building long-term partnerships. By prioritizing customer interests and offering services such as a free IT health check, Edmondson’s aims to become a trusted partner in the digital transformation of businesses.
Reviewers consistently praise Edmondson's IT Services for their exceptional customer service and support. Many customers highlight the team's responsiveness and expertise, noting that they have successfully transitioned from less reliable IT providers to Edmondson's, experiencing seamless service and quick resolutions to issues.
The staff, including notable mentions like Amber and Craig, are recognized for their professionalism and willingness to assist, often going above and beyond to meet client needs. Consumers appreciate the smooth migration processes for services like email and data management, which are executed efficiently. Overall, the sentiment is overwhelmingly positive, with no significant complaints reported, making Edmondson's IT Services a highly recommended choice for IT solutions.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 5.0 | 60 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Mar 2025.
| Month | Average | Reviews |
|---|---|---|
| Sep 24 | 5.0 | 3 |
| Oct 24 | — | 0 |
| Nov 24 | 5.0 | 1 |
| Dec 24 | — | 0 |
| Jan 25 | — | 0 |
| Feb 25 | 5.0 | 2 |
| Mar 25 | 5.0 | 2 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“Excellent IT & Customer Service”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Tech Support.
| Company | Overall | Legit | Service | Website & app | Trend | Reviews |
|---|---|---|---|---|---|---|
 | 5.0 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | 5.0 out of 5 (good) | — | 60 |
| 4.1 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.1 out of 5 (good) | — | 1,060 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.3 out of 5 (good) | — | 1,060 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 3.5 out of 5 (good) | — | 1,000 | |
| 4.0 out of 5 (good) | 100 out of 100 | 3.7 out of 5 (good) | — | −1% | 1,000 |
Bottom line: Edmondson's IT Services is #1 of 5 on overall rating in this group.
60 reviews of Edmondson's IT Services. Filter by what matters to you.
If we could leave 10 stars we would! Great company and the staff are all excellent especially Amber and Nialls. They worked with us providing and installing our new system, worked well with our 3rd party software providers and nothing was too much hassle/. Always at the end of a phone or email. We can't rate them highly enough and would recommend to anyone.
I would highly recommend Edmondsons IT services. We use Edmondsons for all of our IT support. They consistently provide an excellent service responding quickly to any queries we may have even on a weekend. As our company grows, I will definitely look to engage with more of the services they have to offer.
We moved to Edmondson's at the start of 2022 & we are very happy with the level of service. It was a hassle-free transition & they helped upgrade our dated IT systems. They also set us up with the VoIP phone system which will save us around £800 a month in the long term. Highly recommended!
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We have used Edmondson's IT for over 15 years for our 10 PC's and 2 servers network and the service is always fast and efficient. We experience very little down time, as faults are often detected and fixed before they affect our work. We also have the piece of mind of their very reliable off site full back up service.
Edmondsons IT have recently take over our companies full IT system from an old supplier. This has been a smooth transition and communication was fabulous throughout the way. Moving to a new building and using a new supplier can be stressful but this was never the case with Edmondsons. Always keeping us in the loop and getting things done as fast as they possibly can. Highly recommend.
Edmondsons IT always step up to the challenge!! Very efficient and friendly!! Easy to work with and would highly recommend!! Well Done guys!!!
Excellent company, always able to bring a solution to the table and nothing is too much for them. Have been with them for around 6 months now and am very pleased with the service so far.
Very professional and knowledgable workforce that are also friendly and helpful. Would recommend to anybody to use Edmondsons IT. Special mentions go out to Amber and Niles who bend over backwards to help us, even outside of normal office hours.
Always help me out proficiently with our company's needs. Very responsive at all times.
We could not be happier with the advice and service from Edmondson's IT. It was a huge relieve to explain what we would like from our IT systems and for Amber to understand and explain how this could be implemented. The whole process was seamless and Dennis made us feel confident throughout migration, explaining and being on hand whenever we put a call in. We cannot recommend Edmondson's IT enough and we look forward to building our relationship as our business continues to grow.
Great service and spedy response to any online issues.
As a sole trader in need of professional IT help, I did wonder if I might be a bit "small" for Edmondson's help - I needn't have worried. From start to finish Edmondson's were professional, courteous, timely and very helpful. No hesitation in recommending them and look forward to working with them in the future.
I am a small business owner and was looking for some help with issues such as setting up email for a new starter, management of domain and a shared drive. Amber was amazing, took control of everything and also saved me money from paying for email I wasn't able to use. I am so pleased to have found this company and won't be handling my own IT again!
Outstanding professional service from all at Edmonndsons 24/7. Could not wish to be associated / partnered with a better IT company. We invited Edmondsons to give us an IT health check and with the minimum of fuss have updated and upgraded all things IT
Excellent service, always helpful, Amber has dealt with all my issues at work this year with great customer service and such a professional and friendly manner. Always a pleasure to deal with them
I reached out to Edmondsons when another company let me down. I needed my website turning around very quickly. They worked with me and got the website live on time. The website is everything and more than I hoped for. The team are easy to work with, understanding and creative. They have customer care at the forefront of what they do and nothing is ever a challenge for them. My website analytics show the website they have built is over performing which is fantastic. I can’t recommend this team enough.
Great support as usual. Thank you
Thank you to all the friendly and efficient staff at Edmondsons IT. Craig was brilliant and very thorough in dealing with our initial enquiry and put a great package together for all out IT and internet needs, having moved over from another IT support provider. We would highly recommend Ednondsons to other businesses,
Edmondson's IT Services is a technology solutions provider based in West Yorkshire, specializing in IT support, telecoms, and development services. The company offers a comprehensive range of IT services designed to enhance operational efficiency and competitiveness for businesses across Yorkshire and the UK. Their offerings include tailored IT support packages, proactive network management, and strategic consulting aimed at optimizing IT infrastructures. Targeting small to medium-sized enterprises, Edmondson's IT Services integrates closely with clients to understand their unique needs and challenges. The company's commitment to delivering cost-effective solutions is underscored by a price match guarantee and a focus on building long-term partnerships. By prioritizing customer interests and offering services such as a free IT health check, Edmondson’s aims to become a trusted partner in the digital transformation of businesses.
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