Electric Umbrella is a UK charity dedicated to empowering learning disabled and neurodivergent individuals through inclusive music workshops and performances. The organization focuses on fostering confidence, skills, and leadership potential among participants of all abilities. With over 12 years of experience, Electric Umbrella engages with the community by offering a range of activities, including sing-alongs and open mics, aimed at creating a vibrant, supportive environment for those aged 16 and over.
In addition to its community programs, Electric Umbrella has expanded its reach into educational settings, providing inclusive music experiences to both Special Educational Needs and Disabilities (SEND) and mainstream schools throughout the UK. The charity's commitment to early inclusion underscores its belief that everyone deserves a platform for self-expression and connection. Through its workshops and performances, Electric Umbrella strives to celebrate diversity and build a more inclusive society.
Electric Umbrella has a positive customer experience.
Reviewers consistently praise Electric Umbrella for its outstanding service and high-quality products. Many express gratitude for the amazing performances and the vibrant atmosphere created during events, highlighting the fun and energy brought by the team.
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Customers appreciate the quality of items like t-shirts and guitars, often noting swift transactions and prompt dispatch. However, a few reviews mention areas for improvement, particularly regarding customer service, with one customer experiencing a delay in their order and suggesting better communication. Despite this minor critique, the overall sentiment remains overwhelmingly positive, with many expressing their appreciation for the charity's mission and the welcoming environment at their locations. Electric Umbrella is viewed as a brilliant organization that delivers exceptional experiences and products.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.8
13
100%
—
● Low
4.8 / 5 overall
=
13 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people.
Not enough history for a trend yet: 1 review in 1 month. The chart appears once reviews span two months.
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 13 most recent reviews.
Top praiseof 12 positive reviews
Quality25%
3 mentions
Delivery25%
3 mentions
Easy to use17%
2 mentions
Fast & efficient17%
2 mentions
“A fabulous quality tshirt thank you”
On “Quality” · Jul 2, 2022
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Non-Profit Organizations.
Overall rating and review count for this company and similar companies
Outstanding from start to finish. The crew and its members, the songs, the signs and banners and everything else in between - was truly amazing!
Thank you for paying us a visit and we look forward to... See more
The Big Yellow Choir gig in Abbot's Langley last week was epic! Such a lot of yellow fun, singing, signing and smiling. Thank you to the amazing Claire, Steve, Charlotte and the band for giving us an... See more
Try smiling said one of their t-shirts and this is certainly what we did. The energy, fun and enthusiasm were passed on to us all as we clapped and danced along to the big yellow massive.
I would def... See more
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Outstanding from start to finish. The crew and its members, the songs, the signs and banners and everything else in between - was truly amazing!
Thank you for paying us a visit and we look forward to working with you again soon!
The Big Yellow Choir gig in Abbot's Langley last week was epic! Such a lot of yellow fun, singing, signing and smiling. Thank you to the amazing Claire, Steve, Charlotte and the band for giving us an opportunity to sing our hearts out and spread a lot of joy ... you are all fandabidosi!
Try smiling said one of their t-shirts and this is certainly what we did. The energy, fun and enthusiasm were passed on to us all as we clapped and danced along to the big yellow massive.
I would definitely recommend attending one of their concerts to see what happens when you mix determination, talent and a beautiful yellow lust for life.
Great products but customer service needs improvement
I ordered some t-shirts from Electric Umbrella for my family and I. A staff member notified me of the delay on one of the t-shirts. I have received 2 of the 3 t-shirts. 1 was for my mum's birthday. I got a note from the post office saying the sender had not paid the postage. I tried to call Electric Umbrella with no answer several times. I also had to call the post office which was a long wait. I paid the postage charge in the end and collected the goods. I do love my t-shirt as does my mum and she is hard to please. So overall great products but some work is needed on customer service... I will still continue to support this charity as they are a great cause!
What a truly amazing place the Hemel store is! So welcoming and couldn’t do more for us ! Special thanks to Christian and his team … my son came in nervous and not wanting to be heard playing the keyboard and left having it turned right up and such encouraging comments from passers by as well as the staff! Next day I snuck back to buy him an electric piano. An hour later it had been delivered 🥰
Many thanks to Claire Boulter who was very helpful in sorting out a booking problem for us. She responded quickly, and took the trouble to check back with us.
I bought a PRS Angelus guitar. It is beautiful - exactly as described and seems perfect to me. I am also happy that the proceeds of the sale are going to such a terrific charity!
Electric Umbrella is a UK charity dedicated to empowering learning disabled and neurodivergent individuals through inclusive music workshops and performances. The organization focuses on fostering confidence, skills, and leadership potential among participants of all abilities. With over 12 years of experience, Electric Umbrella engages with the community by offering a range of activities, including sing-alongs and open mics, aimed at creating a vibrant, supportive environment for those aged 16 and over.
In addition to its community programs, Electric Umbrella has expanded its reach into educational settings, providing inclusive music experiences to both Special Educational Needs and Disabilities (SEND) and mainstream schools throughout the UK. The charity's commitment to early inclusion underscores its belief that everyone deserves a platform for self-expression and connection. Through its workshops and performances, Electric Umbrella strives to celebrate diversity and build a more inclusive society.