Smile Cargo is a parcel delivery service that specializes in shipping to a variety of international destinations, including the UK, Europe, USA, Pakistan, India, and Nigeria. The company offers an affordable and reliable option for individuals and businesses looking to send parcels, gifts, or goods overseas. With services starting as low as 99p, Smile Cargo provides tracked bookings and various shipping options to ensure timely deliveries. The company caters to a diverse customer base, including personal users sending gifts to loved ones and businesses shipping goods. Smile Cargo prides itself on its global network of dedicated agents, which helps facilitate efficient and secure parcel delivery. With options for next-day delivery and air cargo services, customers can expect their shipments to arrive within 1 to 7 working days, depending on the destination.
Smile Cargo receives overwhelmingly positive feedback from customers, with many praising the swift delivery and professional service. Reviewers highlight the clear communication and reliability, noting that parcels often arrive ahead of schedule and in perfect condition.
Consumers express satisfaction with the competitive pricing and the overall ease of the shipping process. However, there is a notable complaint from one reviewer who experienced significant delays, stating they were "extremely disappointed" due to a parcel that remained undelivered for months without updates. Despite this isolated negative experience, the majority of feedback reflects a high level of customer satisfaction. Overall, Smile Cargo is regarded as a dependable choice for cargo services.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.8 | 23 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Jun 2025.
| Month | Average | Reviews |
|---|---|---|
| Jan 25 | 5.0 | 2 |
| Feb 25 | — | 0 |
| Mar 25 | — | 0 |
| Apr 25 | 5.0 | 1 |
| May 25 | — | 0 |
| Jun 25 | 3.0 | 2 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 23 most recent reviews.
“Air cargo received in Kashmir (sent from the UK) - no complaints”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Post & Shipping.
| Company | Overall | Legit | Service | Trend | Reviews |
|---|---|---|---|---|---|
 | 4.8 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | — | 23 |
| 4.2 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | — | 998 | |
| 4.8 out of 5 (good) | 100 out of 100 | — | — | 13 |
Bottom line: Smile Cargo is #1 of 3 on overall rating in this group.
23 reviews of Smile Cargo. Filter by what matters to you.
Over a year ago
★☆☆☆☆ Extremely Disappointed – Avoid This Cargo Service Absolutely terrible experience. I posted a parcel back in December 2024 and it is now June 2025 — still no delivery, no update, no accountabil... See more
Over a year ago
Really happy with the service provided. Clear and simple process with a swift delivery service. Can't recommend the service enough.
Over a year ago
Very fast service for Pakistan,reasonable price, Good service, And good communication, thank you,see you soon ,I reserve Parcel today in Kpk Pakistan
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Air cargo received in Kashmir (sent from the UK) - no complaints. I would check the price before sending as some of our items incurred duty charges, however overall it was a good service as our main concern was getting the items there on time. Cargo company will collect the package and deliver. Communication was good and when we needed answers, we were informed on time.
★☆☆☆☆ Extremely Disappointed – Avoid This Cargo Service Absolutely terrible experience. I posted a parcel back in December 2024 and it is now June 2025 — still no delivery, no update, no accountability. I've tried contacting them multiple times and all I get is vague excuses or complete silence. This is by far the worst cargo service I’ve ever dealt with. They’ve wasted my time, caused stress, and left me without any answers. If you value your time, money, and sanity — DO NOT use this service. Total disgrace.
Really happy with the service provided. Clear and simple process with a swift delivery service. Can't recommend the service enough.
Very fast service for Pakistan,reasonable price, Good service, And good communication, thank you,see you soon ,I reserve Parcel today in Kpk Pakistan
I’m too happy with the service provided. I sent parcel to my son in Pakistan. He received parcel before the time advised. All items were there nothing missing. We will definitely send parcel again from Smilecargo. Keep it up!!!
They are very professional , full tracking is given and parcel Recieved on the date mentioned .
Superb service keep it up. I m really happy with this fantastic service
I must say I was initially concerned since the stuff I was sending to Pakistan were all gifts and something I had bought with a lot of thought and effection. As soon as the parcel was collected from me, I was in touch with the staff at Smile Cargo and they were extremely helpful with giving me proper update. Very impressed. Sidra
Great Service On time My Cargo To Pakistan safe and secure Good Customer Service Thanks Smile Cargo
One word...Perfection.. secure fast and reliable.. Highly recommended to everyone Thanks so much Sheikh Tanveer
Excellent service and great communication
Had a great experience with them. Deliver my parcels within 4 days. 👍👍
Pleased with service my karcher units goy delivered in perfect condition definitely be using this service again 😊
Very fast and accurate service. Great customer satisfaction and the best cargo I’ve used. Will definitely be using them again. Cheap prices
Helpful and very professional, managed to send my parcel to pakistan very quickly and it delivered within few days, very reliable people. Would definitely recommend
This is the first time we used this services and we will definitely contact them again and recommend to others. Price competitive and very happy with shipping for getting our parcel picked up and delivered safely. Great service. Clear instructions, good options, timely collection and delivery and notifications.
Great service. Very happy. From correspondence to delivering their promise of good service! It was all a easy and satisfying procedure!
Great service,good job
I needed a parcel to be delivered to Holland quick and safely, and that’s what this company provided. The parcel got to the destination quickly and it was cheap too. Definitely recommend to people that want something deliver quick and for a reasonable cheap price. Very satisfied with the service provided
I was hesitant at the start. However, I have to say, their representative really assured me. I had to sent couple of laptops and clothes to a charity in India, and they got it to the charity really quick and for a really really good price. I was searching for the best pricing, however many other services cost way too much and didn't really sound trustworthy but with the assistance of Smile Cargo, my shipment reached the charity quick and cheap. I will be using their service to send my shipment to another charity in Africa.
Smile Cargo is a parcel delivery service that specializes in shipping to a variety of international destinations, including the UK, Europe, USA, Pakistan, India, and Nigeria. The company offers an affordable and reliable option for individuals and businesses looking to send parcels, gifts, or goods overseas. With services starting as low as 99p, Smile Cargo provides tracked bookings and various shipping options to ensure timely deliveries. The company caters to a diverse customer base, including personal users sending gifts to loved ones and businesses shipping goods. Smile Cargo prides itself on its global network of dedicated agents, which helps facilitate efficient and secure parcel delivery. With options for next-day delivery and air cargo services, customers can expect their shipments to arrive within 1 to 7 working days, depending on the destination.
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