Should be zero stars
Should be zero stars! Key doesn't work. No one emails back. Phone number is invalid. Scammers

Electronics E Shop is a consumer electronics distributor based in the United Kingdom, specializing in a wide range of electronic products. The company operates through its website, electronics-e-shop.uk, where it offers an extensive inventory that includes software such as Microsoft Office and operating systems like Windows 11. Electronics E Shop is committed to providing competitive pricing, often featuring significant discounts on popular items, catering to both individual consumers and businesses looking for reliable electronic solutions. The target market for Electronics E Shop includes tech-savvy individuals, students, and professionals seeking quality electronic products at affordable prices. With thousands of daily shipments from its own warehouse, the company aims to guarantee customer satisfaction by ensuring prompt delivery and a seamless shopping experience.
Electronics E Shop receives a mixed response from customers, with a notable split between positive and negative experiences. Many reviewers appreciate the quick delivery and good service, particularly highlighting the efficient resolution of issues related to product installations.
Positive feedback includes mentions of timely arrivals for items like coffee machines and lawnmowers, which were well-packaged and functioned as advertised. However, a significant number of complaints revolve around problems with Microsoft Office products, where customers report receiving no activation keys or experiencing deactivation shortly after installation. Additionally, issues with communication, including incorrect contact numbers and unresponsive customer service, contribute to a sense of frustration among consumers.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 3.9 | 60 | 100% | -0.7 | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| Sep 24 | 4.7 | 3 |
| Oct 24 | 5.0 | 2 |
| Nov 24 | 3.7 | 3 |
| Dec 24 | 5.0 | 1 |
| Jan 25 | 5.0 | 7 |
| Feb 25 | 5.0 | 6 |
| Mar 25 | 4.9 | 12 |
| Apr 25 | 1.6 | 9 |
| May 25 | 3.6 | 5 |
| Jun 25 | 2.0 | 4 |
| Jul 25 | 3.7 | 3 |
| Aug 25 | 3.0 | 3 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“Very good service and assistance when in difficulties”
“They take your money but not longer trade”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Electronics & Technology.
| Company | Overall | Legit | Service | Value | Quality | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 3.9 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 5.0 out of 5 (good) | 3.7 out of 5 (good) | −31% | 60 | |
| 4.1 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.0 out of 5 (good) | 4.5 out of 5 (good) | — | 1,060 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.3 out of 5 (good) | 5.0 out of 5 (good) | — | 1,060 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.9 out of 5 (good) | 4.5 out of 5 (good) | — | 1,000 | |
| 4.0 out of 5 (good) | 100 out of 100 | 3.7 out of 5 (good) | — | — | −1% | 1,000 |
Bottom line: Electronics E Shop is #5 of 5 on overall rating in this group. On quality, Mazuma Mobile scores higher (5.0 vs 3.7).
60 reviews of Electronics E Shop. Filter by what matters to you.
Should be zero stars! Key doesn't work. No one emails back. Phone number is invalid. Scammers
Avoid like the Plague, Sell you Microsoft Office that's NOT legit
i have rang them many time, the last time i wrote a review on here they replied saying the phones were down. load of rubbish .it dont work like many others have said i e.mailed them no reply , i went to the place they said they were located as i live near them and no-one had heard of them. tell them to tell us the side road they are next to . as i walked at least 1 mike looking for them .no where to be seen
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I purchased a Microsoft licence and received no product code! My calls are not accepted as the phone number doesn’t work and I’ve had no reply to the emails and messages I’ve left via the website! Extremely disappointed in the service after they were recommended by a colleague - perhaps they were trying to “stitch me up!!” This review only allows one date to be published however the negative experience is ongoing from 21/3/2025
I read all the other reviews about problems with installation, but since the overall rating was good I thought I'd take a chance on a ridiculously good price on Office 2024 Professional Plus for my new laptop. Ordered late on Sat night, the activation key/download link/instruction email was in my inbox first thing on Sun morning. The download and installation worked on Windows 11 (but not quite in the way the instructions on the email said-there were fewer steps) and I found going into the Home screen in Word and clicking on Account in the bottom left corner took me to a box where I could input the activation key. Based on what I read here, I was bracing myself for error messages and a tedious telephone activation, but it worked first time and all is well. Great stuff!
Very competitively priced products and an excellent back up service.
The software I purchased was very competitively priced and a very quick delivery of the necessay download details. I did have one or two problems installing the software (all my fault) and Electronics E Shop were really helpful in assisting me with the installation of my Office 2024 program software. All sorted now and everything working how I wanted. I would definately recommend them.
I had a problem with activating office 21 pro I had purchased. Customer service was brilliant. Sent me the the 8 box numbers same day. I would highly; recommend Electrics E shop and will keep watch for future fantastic deals. A big thank you
Found an advert that I was looking for with Electronics E Shop and ordered as I required M/S Office. Received the reply with instructions very promptly and friendly service. Well pleased with the goods, Thank you
I had problems with activation and installation, but I found Electronics-e quite prompt in helping me. Added to the cheap price of the Office 2021 I bought from them compared to "renting" Office 365, it was all in all a pleasant experience.
I had a problem with activating the product which I had purchased a few months ago (at an excellent price). Customer service was superb. I emailed on finding the issue and it was resolved the same afternoon. I would definitely recommend this business and will keep my eye out for further great deals.
Purchased Microsoft Office from Electronics E Shop but unfortunately had problems installing it. Emailed their help line Saturday evening expecting a response on Monday at the earliest. Very pleasantly surprised to see a response in my email when I logged in on Sunday morning! Instructions were provided to resolve the issue and product successfully installed. Very impressed with customer service and will certainly purchase from them again. Price was extremely competitive as well
Had loads of problems trying to install office 2024 I'm very pleased with the help & guidance I received...everything now is running fantastic
Great Deal, excellent price. Easy download. Had a hitch with the Authentication code, I'm not techy!! Emailed customer service, fantastic. They replied with the Code and all was well. I can't emphasise how helpful they were. Thank you so much. Highly recommend this firm.
As per other reviews on here, My Office 2021 downloaded easily but then had problems activating. After swapping a couple of emails the tech team sorted the problem out and now all works fine. Bought it for a very good price too, compared to other sites.
Electronics E Shop is a consumer electronics distributor based in the United Kingdom, specializing in a wide range of electronic products. The company operates through its website, electronics-e-shop.uk, where it offers an extensive inventory that includes software such as Microsoft Office and operating systems like Windows 11. Electronics E Shop is committed to providing competitive pricing, often featuring significant discounts on popular items, catering to both individual consumers and businesses looking for reliable electronic solutions. The target market for Electronics E Shop includes tech-savvy individuals, students, and professionals seeking quality electronic products at affordable prices. With thousands of daily shipments from its own warehouse, the company aims to guarantee customer satisfaction by ensuring prompt delivery and a seamless shopping experience.
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