Elitcar Rental is a vehicle rental service based in Turkey, offering a wide range of car rental solutions for both domestic and international travelers. With offices at key locations such as Istanbul Airport and Sabiha Gökçen Airport, the company specializes in providing convenient and reliable car rental options at competitive prices. Customers can choose from a diverse fleet of vehicles that cater to different needs, ensuring a comfortable travel experience. The company emphasizes a customer-centric approach, providing inclusive pricing that covers essential services such as standard insurance, VAT, and 24-hour roadside assistance. Elitcar Rental also offers flexible payment methods, allowing customers to pay via cash, credit card, or bank transfer, either online or at the time of vehicle pickup. With over 20 years of experience in the industry, Elitcar Rental aims to enhance the travel experience by making car rental straightforward and accessible for all types of travelers.
Elitcar Rental receives a mixed response from customers, reflecting both positive experiences and significant complaints. Many reviewers appreciate the helpful staff and the quality of the cars, noting that rentals often go smoothly and are well-maintained.
Positive sentiments highlight the ease of the rental process and the affordability of services, with some customers expressing satisfaction over multiple rentals. However, a substantial number of reviews criticize the company for issues such as poor vehicle availability, unexpected fees, and inadequate customer service. Complaints about the condition of the cars, including safety concerns like worn tires, are also prevalent. Overall, while some customers have had pleasant experiences, the negative feedback regarding service reliability and vehicle quality dominates the sentiment.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 2.7 | 188 | 100% | -0.1 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 2.4 | 8 |
| Sep 24 | 1.5 | 8 |
| Oct 24 | 2.3 | 4 |
| Nov 24 | 3.0 | 6 |
| Dec 24 | 4.5 | 4 |
| Jan 25 | 5.0 | 2 |
| Feb 25 | 1.6 | 5 |
| Mar 25 | 3.7 | 3 |
| Apr 25 | 5.0 | 1 |
| May 25 | 2.0 | 3 |
| Jun 25 | 3.7 | 3 |
| Jul 25 | 1.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 188 most recent reviews.
“Çok memnun kaldım Service harika hiç sorun yaşamadım herkese tavsiye ederim”
“I and my friends and family from the united kingdom have used elitcar for many times, but unfortunately the service h...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Car Rentals.
| Company | Overall | Legit | Service | Delivery | Website & app | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 2.7 out of 5 (poor) | 100 out of 100 | 3.2 out of 5 (fair) | 2.2 out of 5 (poor) | 2.2 out of 5 (poor) | −2% | 188 |
| 3.4 out of 5 (fair) | 100 out of 100 | 3.6 out of 5 (good) | 2.1 out of 5 (poor) | 2.3 out of 5 (poor) | — | 1,000 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 3.6 out of 5 (good) | 4.7 out of 5 (good) | — | 1,000 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | 3.9 out of 5 (good) | 4.1 out of 5 (good) | — | 1,000 | |
| 4.6 out of 5 (good) | 67 out of 100 | 4.8 out of 5 (good) | — | 4.3 out of 5 (good) | — | 998 |
Bottom line: Elitcar Rental is #5 of 5 on overall rating in this group. On website & app, GO Rentals New Zealand scores higher (4.7 vs 2.2).
188 reviews of Elitcar Rental. Filter by what matters to you.
Sakın güvenmeyin!!! Tam anlamıyla rezil kepaze olduk. Antalya’nın sıcağında çoluk çocuk istediğimiz arabayı vermediler hatta hiç vermeyeceklerdi araplara daha pahalıya kiralıyorlarmış güç bela başka araba aldık tabikii üstüne fazla para vererek hiç memnun kalmadık muhatap bile bulamadık iki aile permeperişan olduk aman ha aman sakın yaklaşmayın!!!!!!
Ilk kez Elitcar dan araba kiraladik ve cook memnun kaldik , personeli cok güler yüzlü ve yardim sever . Islemler cok cabuk yapildi. Araba cok temizdi! Bundan sonra sadece ELITCAR. Tekrar cok tsk ederiz ilginiz icin 😊
Slm ocak ayında oto kiralamışdım ve güzel bi yorum istemişlerdi memuniyetimi dile getirmişdim ama suan yaz sezonu için aynı memuniyetimi yazamıyorum cünkü tam iki katı fiyat isteniyor bunun adınada sezon degişkenligi veriliyor bu yüzden yazma geregi duydum biz gurbetciler arabayla tatile gelmek zorunda kalıyoruz malesef bu bizleri üzüyor tşkler
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Polarized pattern: few middle ratings. 41% of recent reviews are 4–5★ and 57% are 1–2★.
Very reliable car rental service. I landed Ankara 3:30 am and they were already text me that car was waiting outside with actual person onsite to help me..
Subat ve mart arasi 3 hafta araba kiralamistim 34 dag 032 renault symbol msrka cok memnun kaldim havalimaninda ki calisanlarda memnun kaldim hem alirken ve verirken hiz teslimat icin cok tesekkürler tekrardan kiralamak dileğle🤩10 .03.24.14.30 teslim etmistim tesekkürler arkadaslara tavsiye ettim
2 KEZ ARABA KİRALADIM 6 AY ARA İLE. GELELİM SADEDE: POZİTİF : ARABALAR YENİ SAYILIR VE TEMİZ! REZERVASYON’DA ANLAŞMIŞ OLDUĞUMUZ ARAÇLAR VERİLDİ! NEGATİF: ARAÇ TESLİMİ YAPILMA PROSÜRÜNDE YETKİLİ TEK BAŞINA HASAR TESPİTİ YAPIYOR VE MÜŞTERİYİ BU DURUMA DAHİL YAPMIYOR. BEYAZ OLAN ARABANIN ÖN CAMININ ÇATLAK OLDUĞUNU VE TUTANAK YAPTIMI DİYE SORUNCA, BANA UKALA BİR ŞEKİLDE EL KOL HAREKETLERİ YAPARAK UZATMA DERCESİNE YAZDIM DERCESİNE UĞURLADI VE HASAR PAKETI EXTRA YAPTIRMAYACAMI DEYINCE ORADA İPLER GERİLDİ. ALLAH TAN TESLİMATTA RESİMLER KURTARDI BENİ MEĞERSEM ÖNCAMIN HASARI KAYIT ETMEMİŞ BEYFENDİ!! KIRMIZI ARABAYI RENAULT CLİO ALIRKEN O GÜNKİ BEYFENDİ DE ÇOK ATARLI BİRŞEKİLDE HASAR PAKETİ YAPMAK İSTEMEDİĞİMİ SÖYLEYİNCE BENİ TEHDİT ETTİ VE AYNEN ŞU CÜMLEYİ SÖYLEDİ: ARACI GERİ TESLİM ETTİĞİNDE BİR ÇİZİK GÖRÜRSEM OZAMAN SENİNLE GÖRÜŞÜRÜZ!!! SONRA EVE VARINCA BİR BAKTIMKİ E-MAİL’DE HİÇBİR HASAR TESPİTİNİ KAYIT ETMEMİŞ. ALLAH TAN O ARABANIN DA AKŞAM SAATLERİNDE GÖREBİLDİĞİM KADAR HASARLARIN RESMİNİ KAYIT ETMİŞTİM CEP TELEFONUMA. BUNDAN DOLAYI 3’ncü REZERVASYONUMU İPTAL ETTİRDİM. PARAMLA NİYE REZİLLİK ÇEKEYİM Kİ?
Tesekkürler. Ilgilendiginiz icin. Memnunum sizden.Insallah böyle devam edin. Hoscakkalin....😘
Schlechte Erfahrung bei der ElitCar Istanbul. Autogemietet von 10.09.23 bis 30.09.23 Und ich soll am 12.11.23 in Istanbul über Rote Ampel gefahren sein…. Seit 3 Monaten haben die das Problem nicht gelöst…Nie wieder Elitcar. 06.03.2024 Warte immer noch. Inzwischen dreimal geschrieben Zweimal Angerufen. Immer noch kein Positives Ergebnis.. Team Absolute Null…
👎👎👎👎👎👎👎👎👎👎👎👎👎
7 seferdir kiraliyorum cok memnunum tavsiye ederim inanin sizde memnun kalacaksiniz
Hersey çok güzeldi. Uygun bir fiyata ilk defa temiz yeni araba kiraladım. Aracım güvenli ve bakımlıydı. Tavsiye ederim. Arabayı alırken verirken hiç bir sorun yaşamadım.
Elit cardan 1 ay önce 1 haftalık araba kiraladım. Sonra 2. Hafta uzatmak istedim. Bana ödemeyi hesaptan yaptırdılar. Araba teslim sırasında para hesaba girmedi diyerek ödemeyi bir daha aldılar. Para hesaba girdiğinde paranızı geri iade edeceğiz dediler. 1 aydır oyalıyorlar. Paramı geri ödemiyorlar.
POSITIV-PKW so wie bestellt, nette Mitarbeiter, keine Lange Wartezeit, bei Abgabe schnelle Abwicklung. Preis ist auch unter dem Durchschnitt. Kann ich mit gutem Gewissen weiterempfehlen. Her ṣey için çok teşekkür ederim iṣlerinizde baṣarılar dilerim ERCAN IṢCAN
Çok memnun oldum hizmetiniz için çok teşekkürler…👍🥰 Je suis très content de votre participation merci beaucoup à vous Elitcare…👍🥰
Hallo, ich musste wenige Tage vor Anreise einen Auto vermieten.Das habe ich über Internet beim Elit Rental Car Probleme los gebucht. Ich habe das Auto von Flughafen izmir auch Problemelos bekommen. Ich bin sehr zufrieden, Sie waren sehr freundlich. Gerne werde ich wieder beim Elit Car Auto vermieten.
Ben şahsen çok memnunum çok sıcak ve güzel ilgilendiler bizimle ver araçlarda gayet güzel ve hesaplı tabiki sezon dışında 😊gönül rahatlığıyla tavsiye edebilirim herkese! Saygılar sevgiler Murat Yenice
Elitcar Rental is a vehicle rental service based in Turkey, offering a wide range of car rental solutions for both domestic and international travelers. With offices at key locations such as Istanbul Airport and Sabiha Gökçen Airport, the company specializes in providing convenient and reliable car rental options at competitive prices. Customers can choose from a diverse fleet of vehicles that cater to different needs, ensuring a comfortable travel experience. The company emphasizes a customer-centric approach, providing inclusive pricing that covers essential services such as standard insurance, VAT, and 24-hour roadside assistance. Elitcar Rental also offers flexible payment methods, allowing customers to pay via cash, credit card, or bank transfer, either online or at the time of vehicle pickup. With over 20 years of experience in the industry, Elitcar Rental aims to enhance the travel experience by making car rental straightforward and accessible for all types of travelers.
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