Disappointing Experience
I had high hopes for this service, but when I needed them, they were late and not as helpful as I expected. I felt frustrated during a tough situation. I might look for other options next time.
Emergency Assistance Plus is a business services provider that specializes in offering emergency response solutions and support services for individuals and organizations. The company likely provides a range of assistance options, including medical evacuation, travel assistance, and 24/7 emergency hotline services, aimed at ensuring safety and security during critical situations.
Emergency Assistance Plus receives a mix of feedback from customers, with many praising the reliable and trustworthy assistance provided during emergencies. Reviewers highlight the excellent response times and top-notch customer service, noting how the team goes above and beyond to help in stressful situations.
However, some customers express disappointment with their experiences, citing issues such as overwhelmed agents and delays in service during critical moments. Additionally, there are calls for more coverage options and improved communication regarding estimated arrival times. While many find peace of mind knowing they have support while traveling, others feel that the service could be more efficient and attentive to individual needs. Overall, the sentiment leans positive, but there are areas for improvement.
Summary generated with AI from recent reviews
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Insurance.
| Company | Overall | Legit | Trend | Reviews |
|---|---|---|---|---|
| — | 0 out of 100 | — | 0 | |
| 4.7 out of 5 (good) | 100 out of 100 | — | 1,060 | |
| 4.8 out of 5 (good) | 100 out of 100 | — | 1,060 | |
| 4.8 out of 5 (good) | 100 out of 100 | — | 1,060 | |
| 4.9 out of 5 (good) | 100 out of 100 | — | 60 |
12 reviews of Emergency Assistance Plus. Filter by what matters to you.
I had high hopes for this service, but when I needed them, they were late and not as helpful as I expected. I felt frustrated during a tough situation. I might look for other options next time.
I had a less than ideal experience with their service. The agent seemed overwhelmed and not very attentive to my specific needs. I was hoping for a better level of care during a stressful time.
Quick answers to the questions people ask most.
Emergency Assistance Plus provides a range of emergency support services, including medical assistance, travel support, and roadside assistance for individuals and businesses.
You can reach Emergency Assistance Plus by calling their customer service hotline or through their website's contact form, available 24/7.
Emergency Assistance Plus operates 24 hours a day, 7 days a week, ensuring assistance is available whenever you need it.
Yes, there is a membership fee that varies based on the level of coverage and services you choose. Detailed information can be found on their website.
If you require emergency assistance while traveling, contact Emergency Assistance Plus immediately through their dedicated hotline to access support tailored to your situation.
Yes, membership policies may have certain exclusions and limitations. It is advisable to review the terms and conditions or contact customer service for detailed information.
Yes, Emergency Assistance Plus services are designed to assist you internationally, depending on your membership coverage.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
To file a claim, you will need to complete the claim form available on their website and submit any required documentation as per their guidelines.
Emergency Assistance Plus typically covers medical emergencies, travel-related incidents, and roadside emergencies. Specific coverage details can be found in your policy.
Yes, you can upgrade your membership at any time by contacting customer service or logging into your account on the Emergency Assistance Plus website.
Emergency Assistance Plus is a business services provider that specializes in offering emergency response solutions and support services for individuals and organizations. The company likely provides a range of assistance options, including medical evacuation, travel assistance, and 24/7 emergency hotline services, aimed at ensuring safety and security during critical situations.