Where the score comes from

Each source counts by its number of reviews. Only reviews written by people are scored.

Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source	Rating	Reviews	Weight	6-mo	Fake risk
Trustpilot Imported Trustpilot reviews	2.9	1,004	100%		● Low

2.9 / 5 overall

1,004 reviews across 1 scored source

How fake risk works ⓘ

Reputation trend

Monthly average rating from reviews written by people · latest review Jul 2025.

Last 3 months: 2.3
12-month avg: 2.6
All-time: 2.9
Category avg: 4.0

Monthly averageCategory average

How it compares

Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Travel Agencies.

Overall rating and review count for this company and similar companies
Company	Overall	Legit	Booking	Service	Value	Trend	Reviews
eSky TravelThis company	2.9 out of 5 (fair)	100 out of 100	2.0 out of 5 (poor)	2.5 out of 5 (poor)	1.9 out of 5 (poor)	−18%	1,004
Evolution Travel	4.9 out of 5 (good)	100 out of 100	—	5.0 out of 5 (good)	—	—	1,109
Alfa Travel	4.6 out of 5 (good)	100 out of 100	4.5 out of 5 (good)	4.5 out of 5 (good)	4.6 out of 5 (good)	—	1,069
Audley Travel	4.8 out of 5 (good)	100 out of 100	4.9 out of 5 (good)	4.9 out of 5 (good)	4.6 out of 5 (good)	—	1,050
Travel Advantage	4.8 out of 5 (good)	100 out of 100	4.1 out of 5 (good)	4.8 out of 5 (good)	3.4 out of 5 (fair)	−1%	1,014

Bottom line: eSky Travel is #5 of 5 on overall rating in this group. On booking, Audley Travel scores higher (4.9 vs 2.0).

1 review

Jul 31, 2025

Featured

SITO TRUFFA

Sito PESSIMO: mi sono stati addebitati 55€ di costi aggiuntivi che non erano stati comunicati al momento del pagamento. SITO TRUFFA!

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Sumith Herath

1 review

Jul 26, 2025

Featured

Very easy to use and only essential…

Very easy to use and only essential questions are asked.

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Ardita Shala

1 review

Jul 23, 2025

Featured

Easy to book a great prices for single…

Easy to book a great prices for single flyers

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Neil Ridley

1 review

Jul 20, 2025

Featured

I travelled last time and had no…

I travelled last time and had no problem and was happy I just booked the next flight and everything went well but now I've been trying to book again for the last flights and it will not accept my credit cards at all thankyou for sorting out the problem I'm very happy now you I understand it was a protection system to prevent fraud 🙂

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Edona

1 review

Jul 18, 2025

Excellent support and quick resolution!

I had some issues with my booking, but the team resolved everything very quickly. I’m really grateful for their fast and helpful service. Thank you!

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Rune Rummelhof

1 review

Jul 17, 2025

Ligg unna Esky!

Svindel, men gjort utspekulert. Dette firmaet må lære forskjell på lovlig og etisk riktig. De har lagd en nettside, som ja, sier at man er på esky sin nettside, men de har kjøpt annonseplass hos google som gir de førstetreffet, og første linja sier (f.eks) RYANAIR - BESTILL REISEN HER. Så, når man da er litt kjapp, så funker svindelen. Man går inn på nettsiden, og fyller automatisk inn info og klikker seg videre. Man er veldig nøye på å fylle inn riktig info og med å skrive inn kortnummer etc, så da blir man lurt av utformingen. De sier de er veldig tydelig, men det er ikke det første gang man er inne på siden. Det de tjener penger på er et "servicegebyr". De gjør ingenting. De har et script, som bestiller billetten for deg inne på nettsiden til flyselskapet, og som sender deg tid for å bekrefte. Om noe skjer, og du ikke kan reise, KAN du få igjen beløpet, men ikke servicegebyret. Så de lurer deg og flyselskapet. Og, les under her nå, på svaret som kommer fra de: "Vi er tydelige på at vi er et ledd mellom den reisende og flyselskaper, og det står tydelig på nettsiden at de er esky, og at det også står i terms and conditions". Seriøst bare les svaret som kommer 😂 Dette er skrevet etter svaret ble skrevet fra Esky: svarte akkurat som jeg skrev de ville.

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Jocelyn Valderrama

1 review

Jul 15, 2025

They wrost travel company

I boght tickets to Italy with esky. The departure flights took 3 days before I was able to take off which made me miss the wedding we were attending. The airlie said I needed to go through esky for a refund since they were the company I purchase the ticets through. esky has not been helpful at all and refuses to help get me a refund. They keep dismissing me and I cant get to a erson to talk to to discuss my problem. I would NEVER use esky in my life. There is no way of communicating with them.

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Kroha Victoria

1 review

Jul 14, 2025

No stress

It is simplified and no complications with regards to filling the documents. I just love the smooth flow

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CH Tan

1 review

Jul 14, 2025

ESKY IS SCAMMER

Dear All, I hv canceled my booking flight ticket on 8/6/25 and esky said will refund the associated taxes of RM757.02. However, i yet to receive a single cent from them till to date. Emails hv been sent but only received the reply by computer. Therefore, NEVER EVER BOOK ANY TICKETS FROM ESKY, THEY ARE SCAMMER. BEWARE!!!!!!!!!!!!

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Alexander Zolotoukhine

1 review

Jul 14, 2025

Great search.

I've found an offer for a flight which can't find with other providers.

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Roberto alatri

1 review

Jul 10, 2025

Ho pagato un volo ryanair ma non ho mai…

Ho pagato un volo ryanair ma non ho mai ricevuto nulla mi sembra una truffa non ho ricevuto neppure il numero di transazione. Nexi ha bloccato il pagamento considerandolo sospetto

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Hanyeh Ahmadi

1 review

Jul 10, 2025

Never ever book with this website

Never ever book with this website. Not only they changed my flight one day before flying and then gave me a return flight a day after. does that even make sense. like what am I going to do for 6h and then come back home. there is no contact number so can't even contact them in any way. not even E-Mail possible. the website is not even helpful they only give you the option to accept the changes or cancel on you. on the day that you are supposed to flight. if I could give them no star oh trust me I would.

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Laurie Deimel

1 review

Jul 9, 2025

I am worried

I am worried as E Sky spoke to me at a phone call this week about luggage ( as I'd posted a Trustpilot review as they'd given me the WRONG information ). Later I get an Email re. You've not the information required re. My boarding pass. Surely it would've been easier to speak to me as someone spoke to me literally yesterday ? ! Further I was told my flight was cancelled when yes I cancelled a flight the day I re booked a different flight about five months ago.

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Richard James Hodge

1 review

Jul 9, 2025

Very easy going expirliance

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Alex

1 review

Jul 6, 2025

I booked a flight through eSky and was…

I booked a flight through eSky and was charged on my Visa card without ever seeing a clear confirmation of the total price before completing the payment. The booking process was confusing, and additional fees were added without clear disclosure. According to EU consumer protection laws, the full price – including all taxes and fees – must be shown clearly before a purchase is finalized. That did not happen here. I didn’t even realize the booking was binding until the charge had already gone through. I do not reccomend this site at all.

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Sofija Simovic

1 review

Jul 6, 2025

Hitna izmena datuma leta

Napravila sam rezervaciju sa pogrešnim datumom (2. septembar umesto 25. avgust) i pokušavam da vas kontaktiram HITNO već danima. Nema odgovora, kontakt forma ne funkcioniše, aplikacija i bot ne pomažu, nema maila. Molim vas da me kontaktirate što pre. Booking ID: 3969068711

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Wees Gegroet

1 review

Jul 5, 2025

Online een ticket geboekt en betaald

Online een ticket geboekt en betaald. Bij de incheckbalie werd niets gevonden en dus een nieuwe duurdere ticket moeten kopen. eSky is a SCAM

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Majbrit Høyrup

1 review

Jul 3, 2025

They wouldn't change the ticket to…

They wouldn't change the ticket to allow luggage though I paid for it. Their customer service seemed too thick-headed to even understand the problem. Perhaps by choice. I contacted the air-line to ask if luggage could be bought, and they said: Luggage is already allowed. And still bSky wouldn't or couldn't update the ticket. I will never use bSky again. EDIT I have answered bSky's private letter this: You are full of BS Your less than clever office-person did nothing what so ever to solve the problem, even though I contacted both you and BH-air. All you had to do was change the ticket, but you didn't. You gave me a hard time fitting clothes for a week long concert trip to Bulgaria into a tiny purse. Not good enough and no stars to you. Lazy scammers! /(name)

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Mrs Elizabeth Skates

1 review

Jul 3, 2025

Money back at last!

E-sky at long last have refunded my airfare after weeks of phone calls to the airline and contacting trust pilot to contact E-sky , as it's impossible to get through to them! They are not helping themselves. Changing flight times so they're unsuitable is not an option . Perseverance[but hassle] works!

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Ms Rowan

1 review

Jul 2, 2025

SCAM

SCAM! Booked a flight through esky. The flight was changed and they offered a refund I’ve still not received the refund weeks later and despite contacting them 20 times by email. Their telephone line is not working. Will complain to consumers protection agencies.

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Month	Average	Reviews
Aug 24	2.6	39
Sep 24	2.9	36
Oct 24	3.0	38
Nov 24	3.1	17
Dec 24	2.8	26
Jan 25	2.7	23
Feb 25	2.3	20
Mar 25	2.9	23
Apr 25	1.8	25
May 25	2.3	31
Jun 25	2.1	26
Jul 25	2.6	21

eSky Travel reviews & trust report

eSky Travel has a mixed customer experience.

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Where the score comes from

Reputation trend

What people praise & complain about

Top praiseof 216 positive reviews

Top complaintsof 270 negative reviews

How it compares

Reviews