Esr Live is a dynamic online platform that focuses on live streaming and interactive content within the gaming community. The company features a diverse range of programs that include interviews with gaming personalities, discussions with gamers and streamers, and real-time engagement with audiences. Esr Live aims to connect gaming enthusiasts by providing a space where they can share their insights and experiences related to popular games and events. The target audience for Esr Live includes gamers, fans of esports, and individuals interested in gaming culture. By offering live broadcasts of gaming events, such as the North American League and various cosplay episodes, the company caters to a community that values real-time interaction and entertainment. Esr Live’s commitment to showcasing varied perspectives in the gaming world makes it a relevant platform for both casual viewers and dedicated fans alike.
Esr Live receives a mixed reception from its users, with a significant number of complaints regarding unauthorized payments and difficulties in obtaining refunds. Many reviewers express frustration over unexpected charges, claiming they never registered for the service or were misled into subscriptions.
This has led to concerns about the company's billing practices, with some labeling it as a scam. However, there are positive remarks about the customer service, with several customers praising the support team for their responsiveness and professionalism in resolving issues. Some users report successful refunds after contacting support, highlighting a potential silver lining in the customer service experience. Despite the positive interactions, the overwhelming sentiment is marred by the financial concerns raised by many.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 2.6 | 21 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| Oct 24 | 4.0 | 2 |
| Nov 24 | 3.7 | 6 |
| Dec 24 | 1.0 | 2 |
| Jan 25 | 3.0 | 2 |
| Feb 25 | 1.0 | 1 |
| Mar 25 | 3.0 | 2 |
| Apr 25 | 1.0 | 1 |
| May 25 | 1.0 | 1 |
| Jun 25 | 5.0 | 1 |
| Jul 25 | 1.0 | 2 |
| Aug 25 | 1.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 21 most recent reviews.
“I contacted ESRLiveCo's customer support regarding my subscription, and they handled my case quickly and professionally”
“We've had money taken out of our account and we have never paid for this”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Streaming Services.
| Company | Overall | Legit | Refunds | Service | Website & app | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 2.6 out of 5 (poor) | 100 out of 100 | 2.8 out of 5 (fair) | 3.9 out of 5 (good) | 1.0 out of 5 (poor) | — | 21 |
| 3.4 out of 5 (fair) | 100 out of 100 | 1.2 out of 5 (poor) | 2.7 out of 5 (poor) | 3.1 out of 5 (fair) | −21% | 100 | |
| 4.5 out of 5 (good) | 50 out of 100 | — | — | — | — | 20,156 | |
| 4.5 out of 5 (good) | 67 out of 100 | — | — | — | — | 5,849 | |
| 1.2 out of 5 (poor) | 100 out of 100 | — | 1.0 out of 5 (poor) | 1.1 out of 5 (poor) | — | 1,002 |
Bottom line: Esr Live is #4 of 5 on overall rating in this group. On website & app, Nufu Tv scores higher (3.1 vs 1.0).
21 reviews of Esr Live. Filter by what matters to you.
I have never registered for your site and do not know what your service is about, yet a payment has been taken from my account. This is extremely concerning. I have been trying to contact you for the past three days with no response. Your phone number also appears to be unavailable. This lack of communication is very frustrating. Please treat this as urgent and refund the unauthorised payment immediately. I expect a prompt response
J’ai été prélevée sans raison, je n’ai jamais demandé de d’abonnement . À fuire c est une arnaque
Someone needs to have a serious look at this legal con website.
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Polarized pattern: few middle ratings. 38% of recent reviews are 4–5★ and 57% are 1–2★.
Faire attention Prélèvement sans raison
They will not refund me the initial fee of £29.90 I explained the situation to No avail! I have just had a Stroke and was not fully compos mentos received pop-up and kept pressing buttons to get rid of it!! Not realising I have entered into a contract with gaming company They stated my fee is for a renewal!! I have never been in a gaming website These people are scam mongers and will not refund initial joining fee only will allow future annual payments to be cancelled! Please don’t get conned by these people, they just use pop~ups to get you hooked into paying £29.90 Please be aware of this fly by night company 😩
Who are these? I’ve had a payment come out of my bank but don’t know who they are or why they have taken money from my account
shite haven’t registered for this site don’t know what it is and it’s still managed to take money out my account what’s this all about
Somehow they have tricked me via random phishing into paying £29.99 per month which I luckily spotted and cancelled with my bank before they could take my money!
We've had money taken out of our account and we have never paid for this. Please refund me or else I will report you to scammers on the TV J Hurst
Refund I have never registered for your site and do not know what your service is about, yet a payment has been taken from my account. This is extremely concerning. I have been trying to contact you for the past three days with no response. Your phone number also appears to be unavailable. This lack of communication is very frustrating. Please treat this as urgent and refund the unauthorised payment immediately. I expect a prompt response
Like others I appeared to trigger a £0.00 offer from online search. The next day the company attempted to take £29.90 from my bank account. Payment was blocked by Nat West as suspicious. Be careful using this site.
Esr Live is a dynamic online platform that focuses on live streaming and interactive content within the gaming community. The company features a diverse range of programs that include interviews with gaming personalities, discussions with gamers and streamers, and real-time engagement with audiences. Esr Live aims to connect gaming enthusiasts by providing a space where they can share their insights and experiences related to popular games and events. The target audience for Esr Live includes gamers, fans of esports, and individuals interested in gaming culture. By offering live broadcasts of gaming events, such as the North American League and various cosplay episodes, the company caters to a community that values real-time interaction and entertainment. Esr Live’s commitment to showcasing varied perspectives in the gaming world makes it a relevant platform for both casual viewers and dedicated fans alike.
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