Esr Live is a dynamic online platform that focuses on live streaming and interactive content within the gaming community. The company features a diverse range of programs that include interviews with gaming personalities, discussions with gamers and streamers, and real-time engagement with audiences. Esr Live aims to connect gaming enthusiasts by providing a space where they can share their insights and experiences related to popular games and events. The target audience for Esr Live includes gamers, fans of esports, and individuals interested in gaming culture. By offering live broadcasts of gaming events, such as the North American League and various cosplay episodes, the company caters to a community that values real-time interaction and entertainment. Esr Live’s commitment to showcasing varied perspectives in the gaming world makes it a relevant platform for both casual viewers and dedicated fans alike.
Esr Live receives a mixed reception from its users, with a significant number of complaints regarding unauthorized payments and difficulties in obtaining refunds. Many reviewers express frustration over unexpected charges, claiming they never registered for the service or were misled into subscriptions.
This has led to concerns about the company's billing practices, with some labeling it as a scam. However, there are positive remarks about the customer service, with several customers praising the support team for their responsiveness and professionalism in resolving issues. Some users report successful refunds after contacting support, highlighting a potential silver lining in the customer service experience. Despite the positive interactions, the overwhelming sentiment is marred by the financial concerns raised by many.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 2.6 | 21 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| Oct 24 | 4.0 | 2 |
| Nov 24 | 3.7 | 6 |
| Dec 24 | 1.0 | 2 |
| Jan 25 | 3.0 | 2 |
| Feb 25 | 1.0 | 1 |
| Mar 25 | 3.0 | 2 |
| Apr 25 | 1.0 | 1 |
| May 25 | 1.0 | 1 |
| Jun 25 | 5.0 | 1 |
| Jul 25 | 1.0 | 2 |
| Aug 25 | 1.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 21 most recent reviews.
“I contacted ESRLiveCo's customer support regarding my subscription, and they handled my case quickly and professionally”
“We've had money taken out of our account and we have never paid for this”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Streaming Services.
| Company | Overall | Legit | Refunds | Service | Website & app | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 2.6 out of 5 (poor) | 100 out of 100 | 2.8 out of 5 (fair) | 3.9 out of 5 (good) | 1.0 out of 5 (poor) | — | 21 |
| 3.4 out of 5 (fair) | 100 out of 100 | 1.2 out of 5 (poor) | 2.7 out of 5 (poor) | 3.1 out of 5 (fair) | −21% | 100 | |
| 4.5 out of 5 (good) | 50 out of 100 | — | — | — | — | 20,156 | |
| 4.5 out of 5 (good) | 67 out of 100 | — | — | — | — | 5,849 | |
| 1.2 out of 5 (poor) | 100 out of 100 | — | 1.0 out of 5 (poor) | 1.1 out of 5 (poor) | — | 1,002 |
Bottom line: Esr Live is #4 of 5 on overall rating in this group. On website & app, Nufu Tv scores higher (3.1 vs 1.0).
21 reviews of Esr Live. Filter by what matters to you.
I contacted ESRLiveCo's customer support regarding my subscription, and they handled my case quickly and professionally. The support team was responsive, respectful, and resolved everything smoothly. I received a refund without any trouble, and I truly appreciate their assistance. Great customer service — thank you for your help!
I accidentally subscribed for this. As soon as I realised what I had done I immediately contacted ESR support and explained my financial situation, and within 5 days they had refunded me the full subscription fee. I can't thank them enough for their help. They didn't have to refund me, but they did. Again, thank you. I will certainly recommend these in the future, and if I'm able financially to afford their services I will services i will use them.
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Polarized pattern: few middle ratings. 38% of recent reviews are 4–5★ and 57% are 1–2★.
Customer support was prompt in answering and helping with my issue. Highly recommend.
Having had dealings Esr live, they have proven to be an honest and excellent organisation.
We signed up by accident for their service and I can't speak highly enough of their customer service. The reply came within a few days and they were well aware of our situation and gave us the benefit of the doubt - one of my kids by accident had said yes to a request not knowing he had signed up - and refunded everything. Superb customer service, professional communication and follow up. Thank you
I inadvertently triggered a subscription to Esr. I first became aware when £29.90 was deducted from my bank account. I contacted Esr and they responded immediately. The matter has been resolved and I have been reimbursed fully and my subscription cancelled. It is encouraging to see a company acting so swiftly and fairly.
Esr Live is a dynamic online platform that focuses on live streaming and interactive content within the gaming community. The company features a diverse range of programs that include interviews with gaming personalities, discussions with gamers and streamers, and real-time engagement with audiences. Esr Live aims to connect gaming enthusiasts by providing a space where they can share their insights and experiences related to popular games and events. The target audience for Esr Live includes gamers, fans of esports, and individuals interested in gaming culture. By offering live broadcasts of gaming events, such as the North American League and various cosplay episodes, the company caters to a community that values real-time interaction and entertainment. Esr Live’s commitment to showcasing varied perspectives in the gaming world makes it a relevant platform for both casual viewers and dedicated fans alike.
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