FIJI Water is a leading brand in the food and beverage category, specializing in premium natural artesian water sourced from the islands of Fiji. The company markets its water as "Earth’s Finest Water," which is drawn from a sustainable aquifer, ensuring purity and exceptional taste. FIJI Water is available in various bottle sizes, catering to a wide range of consumers, including individuals seeking hydration for everyday activities, athletes, and those looking for premium beverage options. Established in 1996, FIJI Water has expanded its reach to over 60 countries worldwide, emphasizing not only high-quality products but also a commitment to sustainability and community impact. The company actively engages in philanthropic initiatives aimed at enhancing the lives of the Fijian people and protecting their natural environment. Customers can purchase FIJI Water online with options for subscription services, ensuring convenient access to their products.
Reviews for FIJI Water present a mixed sentiment, reflecting both appreciation and frustration. Many consumers praise the water's unique taste, describing it as crisp, clean, and smooth, with one reviewer declaring it the best bottled water available.
However, significant complaints arise regarding order fulfillment and customer service. Several customers report issues with canceled orders and a lack of responsive support, particularly when ordering through Amazon. One reviewer even mentions receiving tainted water, leading to a loss of trust in the product. While the taste of FIJI Water garners high marks, the negative experiences with ordering and customer service detract from the overall satisfaction. Ultimately, the sentiment is divided, with both strong advocates and disappointed customers.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Low volume · weighted down | 2.8 | 6 | 100% | — | ● Not enough data |
Monthly average rating from reviews written by people · latest review Oct 2024.
| Month | Average | Reviews |
|---|---|---|
| Jan 24 | 4.0 | 1 |
| Feb 24 | — | 0 |
| Mar 24 | — | 0 |
| Apr 24 | — | 0 |
| May 24 | — | 0 |
| Jun 24 | — | 0 |
| Jul 24 | — | 0 |
| Aug 24 | — | 0 |
| Sep 24 | — | 0 |
| Oct 24 | 1.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 6 most recent reviews.
“A wonderfully, crisp, clean, smooth taste with an average pH 7”
“i have placed the order but when i was accepting that order to deliver they cancelled the order worst thing is that...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Beverages & Drinks.
| Company | Overall | Legit | Trend | Reviews |
|---|---|---|---|---|
| 2.8 out of 5 (fair) | 67 out of 100 | — | 6 | |
| 4.7 out of 5 (good) | 100 out of 100 | — | 51 | |
| 3.8 out of 5 (good) | 100 out of 100 | — | 25 | |
| 4.6 out of 5 (good) | 100 out of 100 | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | — | 100 |
Bottom line: FIJI Water is #5 of 5 on overall rating in this group.
6 reviews of FIJI Water. Filter by what matters to you.
I am not a huge fan of drinking water but somehow this fiji water appeals to me so much. Whenever I see I cannot stop myself from drinking it. Good marketing, obviously, because they have a great perception in my head. Nice positioning. And the taste is great too
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Polarized pattern: few middle ratings. 50% of recent reviews are 4–5★ and 50% are 1–2★.
FIJI Water is a leading brand in the food and beverage category, specializing in premium natural artesian water sourced from the islands of Fiji. The company markets its water as "Earth’s Finest Water," which is drawn from a sustainable aquifer, ensuring purity and exceptional taste. FIJI Water is available in various bottle sizes, catering to a wide range of consumers, including individuals seeking hydration for everyday activities, athletes, and those looking for premium beverage options. Established in 1996, FIJI Water has expanded its reach to over 60 countries worldwide, emphasizing not only high-quality products but also a commitment to sustainability and community impact. The company actively engages in philanthropic initiatives aimed at enhancing the lives of the Fijian people and protecting their natural environment. Customers can purchase FIJI Water online with options for subscription services, ensuring convenient access to their products.
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