Where the score comes from

Each source counts by its number of reviews. Only reviews written by people are scored.

Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source	Rating	Reviews	Weight	6-mo	Fake risk
Trustpilot Low volume · weighted down	4.7	7	100%		● Not enough data

4.7 / 5 overall

7 reviews across 1 scored source

How fake risk works ⓘ

Reputation trend

Monthly average rating from reviews written by people · latest review Jun 2021.

Last 3 months: 5.0▲ 2.0
12-month avg: 4.7
All-time: 4.7
Category avg: 4.3

Monthly averageCategory average

How it compares

Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Insurance.

Overall rating and review count for this company and similar companies
Company	Overall	Legit	Trend	Reviews
First Travel InsuranceThis company	4.7 out of 5 (good)	67 out of 100	—	7
Frontier Home Insurance	4.7 out of 5 (good)	100 out of 100	—	1,060
JustCover Travel Insurance	4.8 out of 5 (good)	100 out of 100	—	1,060
247 Home Rescue	4.8 out of 5 (good)	100 out of 100	—	1,060
Travel Insurance Saver	4.9 out of 5 (good)	100 out of 100	—	60

Bottom line: First Travel Insurance is #4 of 5 on overall rating in this group.

Mr Michael Dakin

1 review

Jun 26, 2021

Featured

Easy to use website

Easy to use website. Able to call and discuss pre exisi-ting medical conditions. A great itravel insurance package at a competetive price.

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Miss Garfield

1 review

Jun 16, 2021

Featured

Very helpful

I spoke to Jasmine on several occasions and she was extremely friendly, patient and helpful. Top marks for customer service.

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Andy Shaw

1 review

Jun 11, 2021

Featured

very easy to do online and quick no…

very easy to do online and quick no hassle

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Michael

1 review

May 28, 2021

Featured

Easy and straightforward,

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Peter hynes

1 review

May 20, 2021

Timeshare cover

I was looking for an insurer who provides cover for timeshare and I found it here. I have a number of health conditions and they are all covered

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Mrs Riches

1 review

Apr 29, 2021

A query regarding the settlement and…

A query regarding the settlement and conclusion of the insurance renewal process was dealt with politely and efficiently.

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David

1 review

Mar 28, 2021

Very abrupt manner

I purchased our travel policy on Thursday18 March 2021, I also completed medical screening for my wife and myself, paying the appropriate premiums. Both transactions were completed in a very courteous manner and I was very satisfied with my service. Having reviewed the documents I then received, I phoned the medical screening line on Friday 19 March, to get clarification on the excesses and to have my surname mis-spelling corrected on the medical documents. I was asked to leave my phone number for a call back, which I did not get. I phoned again on Monday 22 March am, and was told that all call backs from Friday had been done on Saturday. I left my details again, but when I had not heard back, approaching mid afternoon, I called again and got an answer phone and left details again. I said that this was the third call and asked if someone could call me. At 3.12 pm I got my call back, which dealt with my issues, but the agent was very abrupt and almost unfriendly in her manner. I was quite taken aback with this manner. It was certainly not a courteous or friendly service.

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Month	Average	Reviews
Mar 21	3.0	1
Apr 21	5.0	1
May 21	5.0	2
Jun 21	5.0	3

First Travel Insurance reviews & trust report

First Travel Insurance has a positive customer experience.

Best for

Where the score comes from

Reputation trend

What people praise & complain about

Top praiseof 6 positive reviews

How it compares

Reviews