First Home Improvements is a UK-based home improvement company specializing in the installation of high-quality double glazed windows, doors, conservatories, porches, and roofline products. Established in the early 1970s, the company has built a reputation for providing professional services to homeowners across various counties in England, including Norfolk, Suffolk, Essex, and Cambridgeshire. The company is an approved double glazing installer and holds numerous accreditations that ensure high-quality installations and customer satisfaction. First Home Improvements aims to assist customers in selecting energy-efficient products that enhance the aesthetic appeal and security of their homes while also addressing rising heating costs. Their focus on customer service and expertise makes them a reliable choice for those seeking home improvement solutions in the UK.
First Home Improvements receives high praise from customers for their quality products and professional installation services. Reviewers frequently highlight the exceptional quality of the windows and doors, noting that the installation process is smooth and efficient, with minimal mess left behind.
Many appreciate the friendly and helpful attitude of the staff throughout the entire experience, from sales to installation. However, some customers express frustration with the company's management, citing rude interactions that detracted from their overall satisfaction. Despite these criticisms, the majority of feedback remains overwhelmingly positive, with many customers recommending the service based on their successful installations. Overall, First Home Improvements is viewed favorably, particularly for their product quality and installation service.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.5 | 1,012 | 100% | +0.1 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Feb 25 | 4.4 | 54 |
| Mar 25 | 4.5 | 191 |
| Apr 25 | 4.5 | 200 |
| May 25 | 4.6 | 213 |
| Jun 25 | 4.6 | 244 |
| Jul 25 | 4.7 | 110 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“I recently had 2 doors installed and am very happy with the finished product, everyone I dealt with were polite and h...”
“It was so theatrical from the start for no reason whatsoever, longest thing I’ve ever sat through and very uncomforta...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Construction & Manufacturing.
| Company | Overall | Legit | Service | Quality | Delivery | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 4.5 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 4.7 out of 5 (good) | 4.8 out of 5 (good) | — | 1,012 |
| 4.6 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.6 out of 5 (good) | 4.6 out of 5 (good) | — | 1,000 | |
| 4.8 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | 4.8 out of 5 (good) | 4.8 out of 5 (good) | — | 217 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.2 out of 5 (good) | 4.6 out of 5 (good) | +10% | 182 | |
| 4.6 out of 5 (good) | 100 out of 100 | — | — | — | — | 35 |
Bottom line: First Home Improvements is #4 of 5 on overall rating in this group.
500 reviews of First Home Improvements. Filter by what matters to you.
Over a year ago
Friendly, professional and very tidy. The new windows are perfect. They are a fantastic product.
Over a year ago
We have had 9 windows done, and the front and back doors all replaced. The work was completed on time with no problems, as the installers were of the highest standards. The quality of the product has... See more
Over a year ago
The team that provided the installation of my windows and doors were Iuian Mindru and Michael Baker. They were very polite and professional. Nothing was too much trouble for them . When the installati... See more
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I recently had 2 doors installed and am very happy with the finished product, everyone I dealt with were polite and helpful. The installers did a great job and left with minimal mess I definitely recommend
Friendly, professional and very tidy. The new windows are perfect. They are a fantastic product.
We have had 9 windows done, and the front and back doors all replaced. The work was completed on time with no problems, as the installers were of the highest standards. The quality of the product has made a big difference to the value of our house, so I would personally like to thank Mike Charnell, Jordan Harris, and Jaz Powar, for their excellent installation work that they carried out in three hot days, so thank again and we are very pleased with the result
The team that provided the installation of my windows and doors were Iuian Mindru and Michael Baker. They were very polite and professional. Nothing was too much trouble for them . When the installation was complete they went through the whole process of how everything worked. It was a pleasure to have them work on my property.I would also like to thank Dean Lazel for thoroughly and professionally helping me through the process.
Absolutely waste of time guys do not go with them field guy was fantastic but his manager Chris what’s absolutely rude does not understand customers you should fire him You will loose customer Thank you Ajay patel
Quality product and superb installation process
Recently had windows fitted and the whole process was smooth going. Very friendly surveyor and fitters.
From the very beginning the whole team was helpful. The installers did a great job. We’re very pleased with the end result.
Great service
All aspects of the installation from first young man who prices the job, survey and full installation was very good. Fred who installed the window arrived at the allotted time was polite and friendly. Very clean worker tided up after himself. Would highly recommend Well done
Good quality product, excellent after service. They are very conscious of there ability to achieve the best
The whole experience of the installation of the new windows and doors was great. The finished products are exceptional through the experience of the two installers . Definitely recommend this company.
We have already had our front bay windows re-done; this decided us to go further with others. We were very happy with your representative who visited, and we were happy enough to agree to go ahead with the further work.
Had a great conversation with the original visit. All options were explored and an acceptable solution was chosen. Shortly afterwards received a call to book the technical survey and then the install. The survey was quick, professional and detailed. The install was amazing. 2 fitters arrived at the time they were supposed to, conducted a quick inspection then cracked on with the install. Install complete and the fitters cleaned up after themselves, demonstrated window operation and ensured I was fully happy. I was so impressed I actually ordered a further install and received the same level of service. I’d highly recommend.
Fantastic service from sales to survey and installation. Couldn't be happier with the results - exactly what we hoped for for our home. Two new doors and three windows perfectly fitted. Elevating the look and feel of our home as part of updating and replacing very old ones.
Quick, clean and professional installation. Damian and Chris worked very well as a team.
Tyrone & Kyle were great. They did a fantastic job of my windows & paid attention to every detail. They were friendly & professional. Would recommend them.
helpful sales rep, installed efficiently by fitter Mike Taylor ref. 129702 very satisfied with the product
The whole process of getting new windows installed was made very easy and hassle free. Christian Llie was a great help explaining the finance and process and the actual installation went without any problems or stress. The windows themselves are of great quality and make a real difference to our home. Thank you to the whole team for the installation of our new windows.
First Home Improvements is a UK-based home improvement company specializing in the installation of high-quality double glazed windows, doors, conservatories, porches, and roofline products. Established in the early 1970s, the company has built a reputation for providing professional services to homeowners across various counties in England, including Norfolk, Suffolk, Essex, and Cambridgeshire. The company is an approved double glazing installer and holds numerous accreditations that ensure high-quality installations and customer satisfaction. First Home Improvements aims to assist customers in selecting energy-efficient products that enhance the aesthetic appeal and security of their homes while also addressing rising heating costs. Their focus on customer service and expertise makes them a reliable choice for those seeking home improvement solutions in the UK.
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