I would rate this a zero if I could
I would rate this a zero if I could. It took two weeks to even start the shipment. It took three weeks to receive it.
Folsom Wine & Spirits is a specialized retailer that offers a curated selection of premium and allocated spirits, including bourbon, rye, tequila, and more. The company operates an online platform, folsomwinespirits.com, where customers can conveniently purchase their favorite beverages with the tagline "Perfect Pours, Delivered Home." Folsom Wine & Spirits also features a physical location in Folsom, CA, enhancing customer access to its diverse inventory. Targeting spirit enthusiasts and collectors, Folsom Wine & Spirits provides a range of sought-after brands such as Blanton's, Weller, and Macallan, catering to both casual drinkers and connoisseurs. By emphasizing quality and exclusivity, the company aims to meet the demands of consumers looking for premium products delivered directly to their homes.
Folsom Wine & Spirits enjoys a strong reputation among customers, with many praising the excellent selection of bourbons and whiskeys, competitive pricing, and great customer service. Reviewers frequently mention the ease of ordering and the care taken in packaging, with several noting that their bottles arrived well-protected and in good condition.
However, there are notable complaints regarding shipping delays, with some customers experiencing long wait times for their orders, and a few receiving incorrect items. Instances of items being out of stock despite showing availability online also contribute to dissatisfaction. Overall, while the majority of experiences are positive, the shipping issues and order inaccuracies highlight areas for improvement. The sentiment leans positively, reflecting a generally favorable view of Folsom Wine & Spirits.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.7 | 851 | 100% | -0.6 | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| Sep 24 | 4.7 | 31 |
| Oct 24 | 4.3 | 33 |
| Nov 24 | 4.7 | 23 |
| Dec 24 | 4.5 | 36 |
| Jan 25 | 4.4 | 19 |
| Feb 25 | 4.0 | 20 |
| Mar 25 | 4.5 | 22 |
| Apr 25 | 5.0 | 18 |
| May 25 | 4.3 | 33 |
| Jun 25 | 3.8 | 22 |
| Jul 25 | 4.1 | 31 |
| Aug 25 | 5.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“It took a few weeks for my order to ship but it was delivered and nicely bubble wrapped”
“It took literally 4 weeks for my order, that said in stock, to ship out”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Beverages & Drinks.
| Company | Overall | Legit | Delivery | Value | Service | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.7 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | 4.7 out of 5 (good) | 4.8 out of 5 (good) | −3% | 851 | |
| 4.7 out of 5 (good) | 100 out of 100 | — | — | 4.9 out of 5 (good) | — | 51 | |
| 3.8 out of 5 (good) | 100 out of 100 | — | — | — | — | 25 | |
| 2.8 out of 5 (fair) | 67 out of 100 | — | — | — | — | 6 | |
| 4.6 out of 5 (good) | 100 out of 100 | 3.1 out of 5 (fair) | 2.9 out of 5 (fair) | 4.2 out of 5 (good) | — | 1,000 |
Bottom line: Folsom Wine & Spirits is #1 of 5 on overall rating in this group.
500 reviews of Folsom Wine & Spirits. Filter by what matters to you.
I would rate this a zero if I could. It took two weeks to even start the shipment. It took three weeks to receive it.
I purchased Appleton Estate Joy Anniversary Blend 25 Year Old Rum. They had the best “real” price and shipped it promptly. Happy with my purchase and Folsom!
The shipping time, with delays, was the longest I experienced in my 20 years of ordering wine and spirits.
It was awesome. Can’t really find the whiskey I wanted locally, so I ordered from Folsom. Great price, awesome packaging and reasonable price. Loved it and will use it again.
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I like that you stock the grappa I like. But it took a couple of months to receive. I called and left several messages and never heard back from you. I'm the past when I left messages you responded in a timely manner.
Easy to order in stock and pleased with the delivery time.
Order number 27211 I ordered May 15th 2025 and now it’s June12th and they didn’t ship or deliver my order they Emailed me saying it’s getting shipped out sometime this week i think this is very disappointing to a paying customer never again.😭😭😭😭😭
Ordering and delivery perfect
Still waiting for delivery of bottle I paid for.
From ordering to delivery was easy and pleasant. I would definitely order again.
Folsom Wine & Spirits is my go-to spot for hard-to-find bottles. I shouldn't even post this because I don't want to compete with more folks going after my bourbon. Go look elsewhere, nothing to see here.
Great price, timely delivery, excellent packaging
Everything went very smoothly and packaging is outstanding.
Super scammy, I bought a difficult to find whiskey and it says "shipping in 3-5 business days." I bought it on Saturday. So the following Friday, I sent an email asking if there was an update on the shipping. I got a reply from someone named "Hritu" that they were looking into it. I gave them another couple business days, followed up again. They said it would be shipping by the end of the week. Well, today's another Friday and it's been just over 2 full weeks since I purchased the product, ZERO updates from the company, and I'm just going to request a refund from my credit card. This was a $270 whiskey, so not cheap. Pretty bummed.
Ordered some top shelf bourbon, received and perfectly packed the only issue is that took almost 3 weeks for the delivery, I ordered for a special occasion and didn't make it on time, maybe next time.
Bought the bourbon. Showed it at my door. What could be simpler or easier. Will definitely use again.
Just received an email saying they're not going to honor the free shipping code (it was on their site!!!) for my order & want an additional $30. I called their phone number - it's a Google Voice number - & left a message. Waiting for them to cancel my order .............
Folsom Wine & Spirits is a specialized retailer that offers a curated selection of premium and allocated spirits, including bourbon, rye, tequila, and more. The company operates an online platform, folsomwinespirits.com, where customers can conveniently purchase their favorite beverages with the tagline "Perfect Pours, Delivered Home." Folsom Wine & Spirits also features a physical location in Folsom, CA, enhancing customer access to its diverse inventory. Targeting spirit enthusiasts and collectors, Folsom Wine & Spirits provides a range of sought-after brands such as Blanton's, Weller, and Macallan, catering to both casual drinkers and connoisseurs. By emphasizing quality and exclusivity, the company aims to meet the demands of consumers looking for premium products delivered directly to their homes.
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