Consistency is king
2nd purchase, just as easy and smooth as the first.

Fragrance Lord is an online retailer specializing in niche fragrances and luxury perfumes, offering a curated selection that appeals to discerning customers seeking unique olfactory experiences. The company’s website, FragranceLord.com, features a diverse range of products, including high-end perfumes, travel sprays, and fragrance samples from globally-sourced brands. Targeting fragrance enthusiasts and individuals looking to explore premium scents, Fragrance Lord provides complimentary samples with qualifying purchases and free shipping on orders above a specified amount. With a commitment to quality and customer satisfaction, the company aims to enhance the fragrance journey by offering products that stand out from conventional options in the market.
Fragrance Lord receives high praise for its fast shipping and excellent customer service, with many reviewers noting timely deliveries and well-packaged products. Customers appreciate the consistent communication throughout the shipping process, enhancing their shopping experience.
However, there are significant concerns regarding order accuracy and product quality, as some consumers report receiving partially filled bottles or incorrect items, leading to frustration and refund requests. While the majority of feedback highlights a positive experience with a wide variety of fragrances at competitive prices, the negative reviews indicate that issues with order fulfillment and customer support can detract from the overall satisfaction. Despite these complaints, the general sentiment remains favorable, with most customers expressing happiness with their purchases.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.4 | 63 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Nov 2025.
| Month | Average | Reviews |
|---|---|---|
| Oct 25 | 4.7 | 35 |
| Nov 25 | 4.0 | 28 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 63 most recent reviews.
“Timely delivery”
“So had to request refund”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Perfume & Fragrance.
| Company | Overall | Legit | Delivery | Service | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.4 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.5 out of 5 (good) | 4.6 out of 5 (good) | — | 63 | |
| 1.3 out of 5 (poor) | 100 out of 100 | 1.2 out of 5 (poor) | 1.2 out of 5 (poor) | 1.1 out of 5 (poor) | — | 1,000 | |
| 2.9 out of 5 (fair) | 100 out of 100 | 1.3 out of 5 (poor) | 2.5 out of 5 (poor) | 1.6 out of 5 (poor) | +4% | 1,000 | |
| 4.9 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 5.0 out of 5 (good) | 4.9 out of 5 (good) | +2% | 397 | |
| 2.6 out of 5 (poor) | 100 out of 100 | 2.7 out of 5 (poor) | 2.2 out of 5 (poor) | 1.8 out of 5 (poor) | +12% | 368 |
Bottom line: Fragrance Lord is #2 of 5 on overall rating in this group. On service, Red Run scores higher (5.0 vs 4.5).
63 reviews of Fragrance Lord. Filter by what matters to you.
Over a year ago
2nd purchase, just as easy and smooth as the first.
Over a year ago
I received a half filled bottle.
Over a year ago
How do you not send any free samples with my expensive ass order ? And it smells super watered down I’ve had the real deal and you can barely even smell any scent at all! Like AT ALL !! 1/10 wouldn’t... See more
Over a year ago
Everything is great only delivery could be faster And also on one sample sosphiro baso atomizer not working only spitting not spraying bummer
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2nd purchase, just as easy and smooth as the first.
I received a half filled bottle.
How do you not send any free samples with my expensive ass order ? And it smells super watered down I’ve had the real deal and you can barely even smell any scent at all! Like AT ALL !! 1/10 wouldn’t buy again !!!!
Everything is great only delivery could be faster And also on one sample sosphiro baso atomizer not working only spitting not spraying bummer
Wide variety of products at a great price. Customer service excellent. Overall a great experience. That's why I keep doing business with you Fragrancelord.
Fragrancelord was fantastic. They have competitive pricing and very fast shipping. I had a 5 out of 5 experience with them. I highly recommend.
Great prices!!!
Fast shipping and affordable prices
Fast shipping and product just as described.
Thank you, for addressing the issue with my package and also the updates and the fast delivery
Timely delivery. Great product. Will buy again!
They kept me in the loop for the whole shipping progress & I love that especially when it's my first time shopping somewhere!
Came so fast and packaged nicely .
Bvlgari Tygar 30ml came in with about 10ml remaining. Not sure the reason why but came near empty. So had to request refund. It’s pretty disturbing when you are paying over $100usd for 30mls. I’m still waiting for them to resolve this issue.
Excellent excellent
Not good place to purchase parfumes
Timely and delivered with care
Excellent service and outstanding fragrances! :) .. I will be using it often for sure! :)
Fragrance Lord is an online retailer specializing in niche fragrances and luxury perfumes, offering a curated selection that appeals to discerning customers seeking unique olfactory experiences. The company’s website, FragranceLord.com, features a diverse range of products, including high-end perfumes, travel sprays, and fragrance samples from globally-sourced brands. Targeting fragrance enthusiasts and individuals looking to explore premium scents, Fragrance Lord provides complimentary samples with qualifying purchases and free shipping on orders above a specified amount. With a commitment to quality and customer satisfaction, the company aims to enhance the fragrance journey by offering products that stand out from conventional options in the market.
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