It was a good fly and the Stewardess…
It was a good fly and the Stewardess are very friendly.

Freebird Airlines is an online platform specializing in providing affordable flight reservations and ticket booking services. With a user-friendly interface, customers can search for various flight options, including round trips, one-way, and multi-city itineraries. The company caters to a diverse clientele, including leisure travelers and business professionals seeking cost-effective travel solutions. In addition to flight bookings, Freebird Airlines offers ancillary services such as seat selection, meal ordering, and extra baggage options to enhance the travel experience. The platform also features hotel booking services, allowing travelers to secure accommodations near airports for added convenience. With a focus on delivering straightforward and efficient travel solutions, Freebird Airlines aims to meet the needs of budget-conscious travelers looking for reliable air travel options.
Freebird Airlines receives a mix of reviews, with a notable 73% of customers expressing positive experiences. Many reviewers highlight the efficient booking process through the app and commend the friendly, German-speaking staff, which contributes to a pleasant flight atmosphere.
Passengers appreciate the comfort of the seats and the cleanliness of the aircraft. However, there are significant complaints regarding flight cancellations and delays, with some travelers experiencing over 12 hours of delay without compensation. Issues with luggage damage and poor organization during check-in have also been reported, particularly affecting those traveling with elderly passengers. Despite these challenges, the overall sentiment leans positive, with many customers expressing a desire to fly with Freebird again.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 3.6 | 1,000 | 100% | -0.5 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 3.7 | 108 |
| Sep 24 | 4.0 | 67 |
| Oct 24 | 4.1 | 70 |
| Nov 24 | 4.2 | 46 |
| Dec 24 | 4.5 | 22 |
| Jan 25 | 4.2 | 24 |
| Feb 25 | 4.4 | 22 |
| Mar 25 | 4.2 | 20 |
| Apr 25 | 3.9 | 37 |
| May 25 | 4.1 | 44 |
| Jun 25 | 3.3 | 56 |
| Jul 25 | 3.6 | 65 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Der Service ist wirklich super, mir wurde bei der Hotline (Whatsapp) sofort unkompliziert geholfen”
“Vi bestilte en rejse og skulle flyve med freebird fra Hamborg til Alanya Ved check in kunne de ikke finde os på trods...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Airlines.
| Company | Overall | Legit | Service | Booking | Website & app | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 3.6 out of 5 (good) | 100 out of 100 | 3.8 out of 5 (good) | 4.2 out of 5 (good) | 3.8 out of 5 (good) | −5% | 1,000 | |
| 4.9 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | 4.2 out of 5 (good) | — | 1,109 | |
| 4.2 out of 5 (good) | 100 out of 100 | 4.2 out of 5 (good) | 3.5 out of 5 (good) | 3.5 out of 5 (good) | — | 1,083 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | 4.5 out of 5 (good) | — | — | 1,069 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.9 out of 5 (good) | 5.0 out of 5 (good) | — | 1,050 |
Bottom line: Freebird Airlines is #5 of 5 on overall rating in this group. On service, Evolution Travel scores higher (5.0 vs 3.8).
500 reviews of Freebird Airlines. Filter by what matters to you.
It was a good fly and the Stewardess are very friendly.
11 Saat gecikme .02.03.2025 Köln Antalya.siz önce bir Kriz yönetmeyi ögrenin sonra ucun bu zihniyet Köy Dolmusu tasima zihniyetidir Zaten Ucaklariniz eski Koltuk aralari dar üstü dar .Teknik sorun olunca Yardimci olmaz sifir ucakta 2 Saat oturtmak ve sonra Ucusu iptal etmek yeni Ucus bilgisini bildirmemek.Yaziklar olsun Cocuklar Yaslilar perisan oldu 12 Saat Havalimaninda beklemekle.Yeni ucak geldi Sayim yapmayi beceremeyip tekrar 1 Saat gecikme.Sanirim böyle seyler olagan Afrika da.umarim en kisa zamanda Ucus tarihinden silinirsiniz .Insanlara tavsiyem Insanlara deger veren firmalarla ucsunlar..Aslan bir daha Freebird.
Danke super
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Very good Fly
Auf dem Rückflug aus dem Urlaub ging es mir plötzlich nicht gut. Dass ich von den Stewardessen so nett umsorgt wurde, hat mich echt beeindruckt! Tausend Dank dafür!
Freebird Airlines do not care for your safety, or for any add ons that you purchase. More than happy to charge you €25 for seat reservations in emergency exit row only to allow passengers a free for all once in the sky. Contacted them to complain as an elderly lady unfortunately with very reduced mobility (aided by passenger to take seat and cabin crew to use toilet) was allowed to occupy a emergency exit seat in clear violation of their conditions of travel and the law. Their response was that they were complying by allocating people to vacant rows pre takeoff which was untrue as this wasn’t done pre flight, cabin crew didn’t allocate people, they just moved and allowed someone incapable of using the emergency door to sit there. Suggest you choose an airline that cares about your safety rather than Freebird Airlines!!
Het is makkelijk te boeken voor een mooie prijs en pakket
Der Buchungsvorgang war einfach und verständlich.
We are a family of 4 , flying with freebird airlines on 21st Feb 2025 towards Antalya,turkey. We had completed checkin online with seat numbers next to each other for all 4 of us .. but during boarding they have re issued the boarding pass with different seats where we can't sit with each other for 4 hours .. quoting technical issues/problem. The journey before started is already very unpleasant.
Seyahatimde yanımda 2 ve 6 yaşında iki çocuğumla birlikte yolculuk yaptım. Uçuş öncesi online check-in yaptım tek bir PNR olmasına rağmen sistem hepimizi ayrı ayrı koltuklara verdi. Müşteri hizmetlerini telefonla durumu hemen bildirdim ancak yardımcı olamayacaklarını söylediler. Havalimanında contuarda görevliye durumu söylediğimde yardımcı olabileceklerini söylediler. Bende havalimanında durumu anlattım ve iki cocuk bir arada ben tek olarak verildik yolculuk boyunca huzursuz bir şekilde seyahat etmek zorunda kaldık. Benim adıma hiç iyi bir deneyim olmadı.
Ich hatte leider zwei verschiedene Plätze beim Online CheckIn erhalten. Da ich mit meiner Tochter nicht getrennt sitzen wollte, fragte ich über WhatsApp bei Freebird nach, machte mit aber wenig Hoffnung so schnell eine Antwort zu bekommen. Was soll ich sagen: innerhalb von 5Minuten hatte ich zwei Plätze nebeneinander. Bin super glücklich und dankbar für die schnelle Hilfe. 5Sterne!!!
Kurze Anfrage heute wurde per WhatsApp unkompliziert sehr schnell und freundlich bearbeitet. Vielen Dank für dieses gute Gefühl vor dem Abflug.
WhatsApp iletişim numarasından ve web sitesinde görülen telefon numarasından çok kolaylıkla havayolu şirketine ulaşabiliyorsunuz ve probleminizi çözüyorlar teşekkür ediyorum
Booking was very easy.
It was a nice flight
Great and fast support!
Unser Flug von Berlin nach Antalya verlief ganz entspannt. Das Flugzeug war sauber und das Flugpersonal war sehr freundlich und hilfsbereit. Wir als Familie mit Kleinkind haben uns sehr wohl gefühlt. Danke an das Freebird Team und herzliche Grüße an das sehr herzliche Flugpersonal
Freebird Airlines is an online platform specializing in providing affordable flight reservations and ticket booking services. With a user-friendly interface, customers can search for various flight options, including round trips, one-way, and multi-city itineraries. The company caters to a diverse clientele, including leisure travelers and business professionals seeking cost-effective travel solutions. In addition to flight bookings, Freebird Airlines offers ancillary services such as seat selection, meal ordering, and extra baggage options to enhance the travel experience. The platform also features hotel booking services, allowing travelers to secure accommodations near airports for added convenience. With a focus on delivering straightforward and efficient travel solutions, Freebird Airlines aims to meet the needs of budget-conscious travelers looking for reliable air travel options.
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