Booking process on FHY website quick…
Booking process on FHY website quick and clear.

Freebird Airlines is an online platform specializing in providing affordable flight reservations and ticket booking services. With a user-friendly interface, customers can search for various flight options, including round trips, one-way, and multi-city itineraries. The company caters to a diverse clientele, including leisure travelers and business professionals seeking cost-effective travel solutions. In addition to flight bookings, Freebird Airlines offers ancillary services such as seat selection, meal ordering, and extra baggage options to enhance the travel experience. The platform also features hotel booking services, allowing travelers to secure accommodations near airports for added convenience. With a focus on delivering straightforward and efficient travel solutions, Freebird Airlines aims to meet the needs of budget-conscious travelers looking for reliable air travel options.
Freebird Airlines receives a mix of reviews, with a notable 73% of customers expressing positive experiences. Many reviewers highlight the efficient booking process through the app and commend the friendly, German-speaking staff, which contributes to a pleasant flight atmosphere.
Passengers appreciate the comfort of the seats and the cleanliness of the aircraft. However, there are significant complaints regarding flight cancellations and delays, with some travelers experiencing over 12 hours of delay without compensation. Issues with luggage damage and poor organization during check-in have also been reported, particularly affecting those traveling with elderly passengers. Despite these challenges, the overall sentiment leans positive, with many customers expressing a desire to fly with Freebird again.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 3.6 | 1,000 | 100% | -0.5 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 3.7 | 108 |
| Sep 24 | 4.0 | 67 |
| Oct 24 | 4.1 | 70 |
| Nov 24 | 4.2 | 46 |
| Dec 24 | 4.5 | 22 |
| Jan 25 | 4.2 | 24 |
| Feb 25 | 4.4 | 22 |
| Mar 25 | 4.2 | 20 |
| Apr 25 | 3.9 | 37 |
| May 25 | 4.1 | 44 |
| Jun 25 | 3.3 | 56 |
| Jul 25 | 3.6 | 65 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Der Service ist wirklich super, mir wurde bei der Hotline (Whatsapp) sofort unkompliziert geholfen”
“Vi bestilte en rejse og skulle flyve med freebird fra Hamborg til Alanya Ved check in kunne de ikke finde os på trods...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Airlines.
| Company | Overall | Legit | Service | Booking | Website & app | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 3.6 out of 5 (good) | 100 out of 100 | 3.8 out of 5 (good) | 4.2 out of 5 (good) | 3.8 out of 5 (good) | −5% | 1,000 | |
| 4.9 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | 4.2 out of 5 (good) | — | 1,109 | |
| 4.2 out of 5 (good) | 100 out of 100 | 4.2 out of 5 (good) | 3.5 out of 5 (good) | 3.5 out of 5 (good) | — | 1,083 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | 4.5 out of 5 (good) | — | — | 1,069 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.9 out of 5 (good) | 5.0 out of 5 (good) | — | 1,050 |
Bottom line: Freebird Airlines is #5 of 5 on overall rating in this group. On service, Evolution Travel scores higher (5.0 vs 3.8).
500 reviews of Freebird Airlines. Filter by what matters to you.
Booking process on FHY website quick and clear.
Simple Fast and Reliable service
Price was cheap and booking went smooth. Surprised me that I could not pay with credit card. Gave me an uncertain feeling about the company. I can not say anything about the check-in and flight progress because we still have to leave. I am curious. So far all good.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Flug Muc-Ayt 20.12.24. So beengt bin ich noch nie gesessen. Klar , könnte man sagen" was du gebucht hast, hast du auch bekommen" - aber man könnte auch glauben, dass es ein Mindestmaß an Beinfreiheit gibt. Die Maschine war nahezu neu. Hilft mir aber auch nix, wenn ich nicht sitzen kann und mir die Gesaessbacken einschlafen vor lauter reinpressen in den Stuhl. Da nehme ich doch lieber wieder die bekannten Fluglinien.
The booking procidre was very easy the Inrernet Site was easy too and was working well. I was flying with Freebird already 2024.
My husband was supposed to fly from Cologne to Antalya. He is born in Lebanon but because his family is from Palestina he has a Lebanese refugee passport. The first thing they lady at the desk said that he wasn't allowed to travel with this passport. Even though his brother travels 2-3 times a year with a similar passport. We booked through a third party who didn't inform as the situation in Antalya (terminals are 3 km apart) he was not allowed to fly and see his family after 8 years!!!!! Freebird didn't you read the part about my husbands brother who travels via turkey 2-3 times a year with the same kind of passport??? Easy to shove it of to the rules of a country 😡😡😡
Faire Preise, unkompliert, sehr übersichtliche und verständliche Web-Seite
Flug FH1193 27.12.24 Antalya-Düsseldorf. Bei meiner Größe von 188 cm keine Chance in der Economy Class die Beine nebeneinander zu stellen. Hatte gottlob einen Sitz am Gang. Kann mich nicht erinnern in den letzten zig Jahren so beengt gesessen zu haben. Unverantwortlich, dass eine Dame, weit über die 70 Jahre, direkt am Notausstieg saß. Gibt es keine entsprechende Vorschrift, oder wird diese ignoriert?
İlk uçuşum olacak izlenimlerim çok güzel 🌟🌟🌟🌟🌟
Merhaba. Ilk defa sizinle ucacagim ve heyecanliyim. Bilet alma surecinde odenecek para birimi secimiyle ilgili bir yonlendirmeniz yoktu. Ben de her zamanki gibi dusunmeden alisverisi tamamlamaya calistim ve sistem hata verdi. Euro degil de TL secince sorun ortadan kalkti. Bunu yapmak icin once bankamla sonra sizin musteri hizmetlerinizle gorusme yapmak zorunda kaldim. Bir de; telefon numarasi ve vatandaslik detaylari seciminde “Turkiye” dokunma ya da tiklama ile calismiyor. Bir alttakini secip sonra Turkiye’yi secebildim. Ozetle; mobil ya da web versiyonlarinizda bilgilendirme ve menu altyapisi iyilestirmeniz kullanici dostu bir calisma olur sanki.., Tesekkurler…
8 Stunden Verspaetung. Sie wollten keine Entschaedigung Zahlen.Nach einer Klage vor Gericht durch mehrere Instanzen. Und Androhung einer Zwangsvollstreckung endlich Geld erhalten. Ich kann jedem nur Raten es durch einen Dienstleister erledigen zu lassen. Ich werde diese Fluglinie in Zukunft meiden.
It was a pleasure to book of flight with you. Thank you for everything hallo
it is the best airline, I regret not having met you before, but from now on this will be my plane, thank you for your help and hospitality and it is easy to book on the website
Einfache Handhabung. Übersichtlich und verständlich.
staff friendly, on time flight, smooth experience
Freebird Airlines is an online platform specializing in providing affordable flight reservations and ticket booking services. With a user-friendly interface, customers can search for various flight options, including round trips, one-way, and multi-city itineraries. The company caters to a diverse clientele, including leisure travelers and business professionals seeking cost-effective travel solutions. In addition to flight bookings, Freebird Airlines offers ancillary services such as seat selection, meal ordering, and extra baggage options to enhance the travel experience. The platform also features hotel booking services, allowing travelers to secure accommodations near airports for added convenience. With a focus on delivering straightforward and efficient travel solutions, Freebird Airlines aims to meet the needs of budget-conscious travelers looking for reliable air travel options.
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