Freebird, 10 points from me!
Booking the ticket went so easy and I got a cheap ticket compared to other organisations! A lot of choices of food aswell. Very good company!

Freebird Airlines is an online platform specializing in providing affordable flight reservations and ticket booking services. With a user-friendly interface, customers can search for various flight options, including round trips, one-way, and multi-city itineraries. The company caters to a diverse clientele, including leisure travelers and business professionals seeking cost-effective travel solutions. In addition to flight bookings, Freebird Airlines offers ancillary services such as seat selection, meal ordering, and extra baggage options to enhance the travel experience. The platform also features hotel booking services, allowing travelers to secure accommodations near airports for added convenience. With a focus on delivering straightforward and efficient travel solutions, Freebird Airlines aims to meet the needs of budget-conscious travelers looking for reliable air travel options.
Freebird Airlines receives a mix of reviews, with a notable 73% of customers expressing positive experiences. Many reviewers highlight the efficient booking process through the app and commend the friendly, German-speaking staff, which contributes to a pleasant flight atmosphere.
Passengers appreciate the comfort of the seats and the cleanliness of the aircraft. However, there are significant complaints regarding flight cancellations and delays, with some travelers experiencing over 12 hours of delay without compensation. Issues with luggage damage and poor organization during check-in have also been reported, particularly affecting those traveling with elderly passengers. Despite these challenges, the overall sentiment leans positive, with many customers expressing a desire to fly with Freebird again.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 3.6 | 1,000 | 100% | -0.5 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 3.7 | 108 |
| Sep 24 | 4.0 | 67 |
| Oct 24 | 4.1 | 70 |
| Nov 24 | 4.2 | 46 |
| Dec 24 | 4.5 | 22 |
| Jan 25 | 4.2 | 24 |
| Feb 25 | 4.4 | 22 |
| Mar 25 | 4.2 | 20 |
| Apr 25 | 3.9 | 37 |
| May 25 | 4.1 | 44 |
| Jun 25 | 3.3 | 56 |
| Jul 25 | 3.6 | 65 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Der Service ist wirklich super, mir wurde bei der Hotline (Whatsapp) sofort unkompliziert geholfen”
“Vi bestilte en rejse og skulle flyve med freebird fra Hamborg til Alanya Ved check in kunne de ikke finde os på trods...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Airlines.
| Company | Overall | Legit | Service | Booking | Website & app | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 3.6 out of 5 (good) | 100 out of 100 | 3.8 out of 5 (good) | 4.2 out of 5 (good) | 3.8 out of 5 (good) | −5% | 1,000 | |
| 4.9 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | 4.2 out of 5 (good) | — | 1,109 | |
| 4.2 out of 5 (good) | 100 out of 100 | 4.2 out of 5 (good) | 3.5 out of 5 (good) | 3.5 out of 5 (good) | — | 1,083 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | 4.5 out of 5 (good) | — | — | 1,069 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.9 out of 5 (good) | 5.0 out of 5 (good) | — | 1,050 |
Bottom line: Freebird Airlines is #5 of 5 on overall rating in this group. On service, Evolution Travel scores higher (5.0 vs 3.8).
500 reviews of Freebird Airlines. Filter by what matters to you.
Booking the ticket went so easy and I got a cheap ticket compared to other organisations! A lot of choices of food aswell. Very good company!
Es ist ein großer Vorteil, wenn man einen Handgepäckkoffer (55x40x25 cm) inclusive hat. Auch der Online-Check-in ging reibungslos und in deutscher Sprache
Kann man nur weiter empfehlen schnell und einfach zu buchen
easa of booking and airport of departure
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Guten Tag, ich wollte mich einmal lobend über Ihre Internetseiten äußern. Hatte gerade einen Flug von Berlin nach Antalya für den 10.4. gebucht. Dier Buchung war sehr einfach und absolut verständlich. Eine super Navigation wo selbst Laien ohne Probleme einen Flug buchen können. Super ist auch die Möglichkeit per Banküberweisung zu bezahlen. Nicht jeder Mensch hat eine Kreditkarte. Schön wäre evtl noch PayPal als Zahlungsmethode, notfalls mit einem kleinen Aufpreis. Nun zu den Preisen. Abgesehen vom Flugpreis sind aus meiner Sicht die Paketpreis einfach super. Für einen kleinen Aufpreis ist der Sitzplatz, etwas mehr Gepäck und sogar etwas zum Essen und Trinken dabei. Ich glaube das selbst Menschen wie unsere Familie die auf Preise achten, da nicht nein sagen können. Ein sehr faires Angebot. Leider sehr selten im Flugverkehr. Aber ich glaube das ist die richtige Strategie um Menschen von den Vorzügen einer Airline zu überzeugen. Ein herzliches Dankeschön an die Gestalter der Buchungsseiten und an alle Mitarbeiter die ständig ein Lächeln auf den Lippen haben. Mitbesten Grüßen
Everything was simply and fast.
Custom service contacted by WhatsApp is good. However for some reason my reservation was not in the system although I ordered and paid. It (refund) takes way too long (!) to have my money back. In the 21st Century that must be handled with a maximum of 2 hours !!!
Sakinucuṣ, Sessiskalkıṣ ve iniṣleri. Ve tabi servisleri fiyatlati. Keṣke alanyayada seferler olsaydı.
I have long legs and so inevitably. I have a problem, but I can cope on EasyJet.Ryan Air etc the leg room was so poor that I could not get in to my middle seat. So I swapped with the person on the aisle seat and had to sit with my legs stuck out in the aisle.
All is good, please speak / Write in German!!
It was my first time reserving with Freebird Airlines. I am a well-travelled person, but compared with other airlines, the reservation process was smooth and perfect! Very rarely one can encounter such a straightforward and pleasant process!
On collecting our luggage my case was damaged beyond re-use. Not only did my case have a TSA approved lock that was broken beyond repair (Freebird say - Loss or Damage to wheels, feet, handles, locks and pull straps or security straps.) I have dents, scrapes and a hole in one of the dents (Freebird say Wear and Tear such as minor cuts, scratches, scuffs, dents and marks.) We are unable to speak to anyone, no customer service. I keep being told this is wear and tear and that my case is still usable .... with a hole and no lock. We did follow process and reported to the lost and found department. After numerous emails (as unable to speak to anyone) showing damage, we were told this was acceptable wear and tear HOLE IN CASE AND BROKEN ZIP/LOCK my suitcase was absolutely battered scuffs and dents pushed out but unable to RE USE DUE TO HOLE AND ZIP/BROKEN LOCK. My review was not investigated prior to response by Freebird Airlines as they would have known we reported this, just an automated standard response no care for passengers or belongings. PLEASE do the right thing and look into this.
Horaires respectés . Avion très propre, comme neuf. Personnel agréable et sympathique. A recommander.
Everything was always on time, including the time where we give our baggages or the flight taking off in general.
The booking progress is easy and İ got an immediate response to my questions
Freebird Airlines is an online platform specializing in providing affordable flight reservations and ticket booking services. With a user-friendly interface, customers can search for various flight options, including round trips, one-way, and multi-city itineraries. The company caters to a diverse clientele, including leisure travelers and business professionals seeking cost-effective travel solutions. In addition to flight bookings, Freebird Airlines offers ancillary services such as seat selection, meal ordering, and extra baggage options to enhance the travel experience. The platform also features hotel booking services, allowing travelers to secure accommodations near airports for added convenience. With a focus on delivering straightforward and efficient travel solutions, Freebird Airlines aims to meet the needs of budget-conscious travelers looking for reliable air travel options.
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