Freecom Internet Services is a business services company that appears to provide internet-related solutions and connectivity services. The company likely offers services such as internet access, network setup, web hosting, or other digital communication solutions for businesses and potentially individual customers. As an internet services provider, they would typically focus on helping clients establish and maintain their online presence and connectivity needs.
Reviewers consistently praise Freecom Internet Services for their helpful and efficient service, highlighting the company's responsiveness and professionalism. Many customers express gratitude for the prompt assistance provided, particularly in web design and hosting, noting that the process is hassle-free and results in excellent finished products.
However, a critical theme emerges regarding the pricing, with at least one reviewer describing the services as "rather expensive" for what is offered, particularly in relation to mobile-friendly website enhancements. Despite this concern, the overwhelming sentiment remains positive, with a strong emphasis on the quality of customer service. Overall, Freecom Internet Services is viewed favorably, though some customers wish for more competitive pricing.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Low volume · weighted down | 4.6 | 8 | 100% | — | ● Not enough data |
Monthly average rating from reviews written by people.
Not enough history for a trend yet: 8 reviews in 1 month. The chart appears once reviews span two months.
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 8 most recent reviews.
“With grateful thanks for the prompt, hugely valuable help that Freecom Internet Services has generously given to Frie...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Internet Providers.
| Company | Overall | Legit | Trend | Reviews |
|---|---|---|---|---|
| 4.6 out of 5 (good) | 33 out of 100 | — | 8 | |
| 4.6 out of 5 (good) | 100 out of 100 | — | 738 | |
| 4.5 out of 5 (good) | 100 out of 100 | −18% | 589 | |
| 4.7 out of 5 (good) | 100 out of 100 | +10% | 271 | |
| 4.7 out of 5 (good) | 100 out of 100 | +3% | 175 |
Bottom line: Freecom Internet Services is #3 of 5 on overall rating in this group.
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Quick answers to the questions people ask most.
Freecom Internet Services provides high-speed broadband, fiber optic connections, and wireless internet solutions for businesses. We offer various bandwidth packages to meet different business needs and requirements.
Our customer service team is available Monday through Friday from 8:00 AM to 6:00 PM, and Saturday from 9:00 AM to 2:00 PM. Technical support is available 24/7 for existing customers experiencing service issues.
You can reach our support team by calling our main number, submitting a ticket through our online portal, or emailing support@freecom.com. For urgent technical issues, our 24/7 helpline is available for existing customers.
Yes, we provide professional installation services for all our internet packages. Our certified technicians will set up your equipment and ensure your connection is working properly before completing the installation.
We guarantee 99.9% uptime for our business internet services. If we fail to meet this standard, eligible customers may receive service credits as outlined in their service agreement.
Setup fees vary depending on the service package and installation requirements. Most business plans require a 12 or 24-month service agreement, though month-to-month options are available for select packages.
Yes, static IP addresses are available for business customers at an additional monthly cost. This service is particularly useful for businesses running servers, VPNs, or requiring remote access capabilities.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Freecom Internet Services operates in select metropolitan and suburban areas. Please contact us or check our coverage map on our website to confirm service availability in your specific location.
Yes, you can modify your service plan at any time during your contract period. Upgrades typically take effect immediately, while downgrades may be subject to contract terms and conditions.
We accept major credit cards, ACH bank transfers, and business checks. Automatic payment options are available and may qualify for a small monthly discount on your service fees.
Freecom Internet Services is a business services company that appears to provide internet-related solutions and connectivity services. The company likely offers services such as internet access, network setup, web hosting, or other digital communication solutions for businesses and potentially individual customers. As an internet services provider, they would typically focus on helping clients establish and maintain their online presence and connectivity needs.
This profile hasn't been claimed by the business owner.
