Love this company
Ms. Singletary is very sweet, she is very helpful and she is always always very patient. She's the best

Freeway Insurance is a review platform designed to facilitate consumer feedback and evaluations for various companies, similar to Trustpilot. The platform allows users to share their experiences and opinions about businesses across different industries, helping potential customers make informed decisions based on collective insights. With a focus on transparency and trust, Freeway Insurance aims to provide a reliable space for users to express their reviews. The target market for Freeway Insurance includes both consumers seeking to assess the credibility and quality of services offered by different businesses, as well as companies looking to manage their online reputation. By encouraging honest reviews, the platform fosters a community where users can engage with authentic feedback, making it a valuable resource in the increasingly digital marketplace.
Reviewers consistently praise Freeway Insurance for its excellent customer service and ease of use. Many highlight the professionalism and friendliness of the staff, with specific mentions of agents like Elise and Dulce Cortez, who made the process enjoyable and efficient.
Customers appreciate the quick response times and the competitive pricing, often noting that they received the best quotes available. However, a small number of reviews express concerns about the company, with some labeling it as a scam and indicating they would not return. Despite these criticisms, the overwhelming majority of feedback reflects a positive experience, emphasizing the helpfulness and knowledge of the agents. Overall, Freeway Insurance is viewed favorably, with a strong emphasis on customer satisfaction.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.7 | 60 | 100% | — | ● Medium |
Monthly average rating from reviews written by people.
Not enough history for a trend yet: 60 reviews in 1 month. The chart appears once reviews span two months.
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“excellent customer service”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Insurance.
| Company | Overall | Legit | Service | Value | Trend | Reviews |
|---|---|---|---|---|---|---|
| 4.7 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 5.0 out of 5 (good) | — | 60 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 4.7 out of 5 (good) | — | 1,060 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.7 out of 5 (good) | — | 1,060 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 3.9 out of 5 (good) | — | 1,060 | |
| 4.9 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 4.9 out of 5 (good) | — | 60 |
Bottom line: Freeway Insurance is #4 of 5 on overall rating in this group.
60 reviews of Freeway Insurance. Filter by what matters to you.
Ms. Singletary is very sweet, she is very helpful and she is always always very patient. She's the best
Agent was very attentive knowledgeable about the policy and took her time to look for the cheapest rate.
I had a pleasure meeting and getting help from Mrs. Helen Duarte . She was very help and try to get me the best rates possible.
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Elise was very helpful and amazing fun to talk too help me so much
My experience was awesome, Jasmine from Pennington Rd Ewing Township helped me with everything I had to take care of fantastic worker.
Evelyn was so helpful and nice. She was able to get me a lower insurance rate and was so friendly and answered all my questions. I love how helpful and professional she was. I've always hated calling around to get quotes, but they make it so easy. I highly recommend going through them.
Ms.Washington was a great agent I got to speak with . She made everything very easy and explained every detail. She gave me different plans to choose from, And was very courteous .I look forward to the services freeway provides . Great and fast service . I’m happy thanks again freeway
Miguel was extremely professional and helpful.
Muchas gracias por su servicio! El dia de hoy fui asesorado por Gustavo Granciano! excelente servicio profesional! Recomendado al 100% con explicación muy detallada del servicio! Muy agradecido gustavo buen dia!
Hola buenas tardes hace unos minutos estuve buscando una cuota para mi carro y un representante me paso la llamada a un agente mujer y por solo no contestarle la Pregunta la pregunta en ese monento me corto la llamada 📞 es una inrespetuosa yo de mi parte le doy una 1 estrella Y piezo q es mucho para la manera como me trato 👎🏿👎🏿👎🏿👎🏿
Very unprofessional people who answer the phones. When I called the guy spent 30 seconds giggling and laughing with his coworkers and the girl I got before him literally didn’t know ANYTHING. Completely useless and on top of that the only thing they care about is getting your money from the policy activation after that it’s not their problem. I’ve never had this experience with any insurance company and I wish I listened to the reviews beforehand
The agent was very Patient, ans and very cool. I was the one not so. I would recommend him to my family and friends.
Freeway Insurance is a review platform designed to facilitate consumer feedback and evaluations for various companies, similar to Trustpilot. The platform allows users to share their experiences and opinions about businesses across different industries, helping potential customers make informed decisions based on collective insights. With a focus on transparency and trust, Freeway Insurance aims to provide a reliable space for users to express their reviews. The target market for Freeway Insurance includes both consumers seeking to assess the credibility and quality of services offered by different businesses, as well as companies looking to manage their online reputation. By encouraging honest reviews, the platform fosters a community where users can engage with authentic feedback, making it a valuable resource in the increasingly digital marketplace.
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