Half of my order was missing
Half of my order was missing. Was bday presents so quite annoyed. Why accept order then half wasn’t in stock. Prob wont use them for bday again.

GAME is a prominent platform in the electronics and technology sector, specializing in the sale of video games, consoles, and related accessories. The company operates through its online store at game.co.uk, providing a wide range of products from leading brands to cater to gaming enthusiasts and casual players alike. With a focus on delivering an extensive selection of both new and pre-owned items, GAME aims to meet the diverse needs of its customers. The company serves a broad audience, including gamers of all ages, parents looking for suitable games for their children, and collectors seeking rare items. Additionally, GAME offers various services such as trade-ins, allowing customers to exchange their used games and consoles for store credit. By fostering a community around gaming, GAME continues to connect with its customer base while adapting to the evolving landscape of the electronics and technology industry.
GAME receives a mixed response from consumers, with many expressing frustration over order fulfillment and delivery issues. A significant number of reviewers report problems such as missing items, damaged products, and poor packaging, leading to dissatisfaction with the overall service.
For instance, several customers mention receiving crushed items or having parts of their orders canceled without proper communication. However, there are positive remarks about the delivery speed, particularly when items arrive on time and in good condition, with some praising the availability of physical collector's editions. Despite the appealing selection of products, the negative experiences overshadow the positives, leading to an overall sentiment that reflects disappointment in the company's current operations.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 2.4 | 60 | 100% | — | ● Low |
Monthly average rating from reviews written by people.
Not enough history for a trend yet: 60 reviews in 1 month. The chart appears once reviews span two months.
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“Great delivery, on day release for MGS Snake eater”
“No contact - item goes astray pre delivery”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Electronics & Technology.
| Company | Overall | Legit | Delivery | Service | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 2.4 out of 5 (poor) | 100 out of 100 | 2.5 out of 5 (poor) | 1.7 out of 5 (poor) | 1.6 out of 5 (poor) | — | 60 | |
| 4.1 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.6 out of 5 (good) | 4.0 out of 5 (good) | — | 1,060 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | 4.8 out of 5 (good) | 4.3 out of 5 (good) | — | 1,060 | |
| 4.7 out of 5 (good) | 100 out of 100 | 3.9 out of 5 (good) | 4.6 out of 5 (good) | 4.9 out of 5 (good) | — | 1,000 | |
| 4.0 out of 5 (good) | 100 out of 100 | 4.2 out of 5 (good) | 3.7 out of 5 (good) | — | −1% | 1,000 |
Bottom line: GAME is #5 of 5 on overall rating in this group. On value, DigitalLicense scores higher (4.9 vs 1.6).
60 reviews of GAME. Filter by what matters to you.
Half of my order was missing. Was bday presents so quite annoyed. Why accept order then half wasn’t in stock. Prob wont use them for bday again.
I really miss the old days where there was actually game stores, looking at the cases etc. I do everything online though, really wish there was more than a tiny game in "sports direct" which i would never go in anyway, then they have a choice of 6 ps5 games that are all thrown at the bottom of their shelf.
Not bad, could dispatch items quicker and not leave it up to the customer to chase the delivery.
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Polarized pattern: few middle ratings. 30% of recent reviews are 4–5★ and 58% are 1–2★.
Everything was fine, apart from after placing my order I didn’t receive the confirmation until 24 hours later, so I wasn’t sure if the order went through but the payment was taken immediately.
The layout of your website has always been bad however the app I go to from Fraser is much better now . But still very fiddly ! I have a reward card and buy games online but it doesn’t look like my reward card is added to for the purchases . Not many good discounts either . Shame S it was the best shop for games in the 90s-2000s
My experience with Game them selfs was good but the delivery company they use are disgraceful. My packages came battered with big rips in them. It was clearly some bodies attempt to see what was inside. Thankfully this time everything was still there but I will be cautious about buying online with game in the future.
GAME is a prominent platform in the electronics and technology sector, specializing in the sale of video games, consoles, and related accessories. The company operates through its online store at game.co.uk, providing a wide range of products from leading brands to cater to gaming enthusiasts and casual players alike. With a focus on delivering an extensive selection of both new and pre-owned items, GAME aims to meet the diverse needs of its customers. The company serves a broad audience, including gamers of all ages, parents looking for suitable games for their children, and collectors seeking rare items. Additionally, GAME offers various services such as trade-ins, allowing customers to exchange their used games and consoles for store credit. By fostering a community around gaming, GAME continues to connect with its customer base while adapting to the evolving landscape of the electronics and technology industry.
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