At the beginning it was a bit chaotic…
At the beginning it was a bit chaotic but after 2 1/2 years I actually received my beautiful Solas statue. And the statue was in perfect condition and looked great.
Gaming Heads is an online platform dedicated to the production and distribution of officially licensed gaming collectibles and merchandise. The company specializes in creating high-quality figurines, statues, and other memorabilia that cater to the gaming community. With a focus on popular game franchises, Gaming Heads aims to provide fans with unique and detailed collectibles that enhance their gaming experience. The primary customers of Gaming Heads include avid gamers, collectors, and enthusiasts who seek to own tangible representations of their favorite video game characters and franchises. By offering a diverse range of products, the company appeals to a broad audience, from casual gamers to serious collectors. Through its commitment to quality and authenticity, Gaming Heads establishes itself as a trusted name in the gaming collectibles market, fostering a connection between gamers and their beloved games.
Gaming Heads receives overwhelmingly negative feedback from customers, with many expressing frustration over long wait times and poor customer service. Reviewers frequently mention issues with their orders, including receiving defective statues or not receiving items at all after extensive delays.
One customer waited over two years for a statue, only to find parts that didn't fit together. While a few positive reviews highlight the quality of the statues when received, they are overshadowed by complaints about the company's non-responsive support and payment processing issues. Many consumers label the company as a scam, citing lost payments and unfulfilled orders. Overall, the sentiment is predominantly negative, with a significant majority of reviewers advising potential customers to avoid Gaming Heads.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 1.6 | 25 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Feb 2025.
| Month | Average | Reviews |
|---|---|---|
| May 24 | 1.0 | 1 |
| Jun 24 | 4.0 | 1 |
| Jul 24 | — | 0 |
| Aug 24 | — | 0 |
| Sep 24 | — | 0 |
| Oct 24 | 5.0 | 1 |
| Nov 24 | 1.0 | 1 |
| Dec 24 | — | 0 |
| Jan 25 | 1.0 | 2 |
| Feb 25 | 1.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 25 most recent reviews.
“The customer service was helpful & quick to answer any of my queries”
“Instead of using Stripe or other well-known, established payement-processing service, they use a shady one that asks...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Collectibles.
| Company | Overall | Legit | Service | Value | Delivery | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 1.6 out of 5 (poor) | 67 out of 100 | 1.5 out of 5 (poor) | 1.1 out of 5 (poor) | 1.8 out of 5 (poor) | — | 25 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.5 out of 5 (good) | 4.8 out of 5 (good) | −3% | 551 | |
| 4.5 out of 5 (good) | 100 out of 100 | — | — | 5.0 out of 5 (good) | — | 15 | |
| 5.0 out of 5 (good) | 100 out of 100 | — | — | — | — | 12 | |
| 1.8 out of 5 (poor) | 67 out of 100 | — | — | — | — | 5 |
Bottom line: Gaming Heads is #5 of 5 on overall rating in this group. On value, Sports Integrity scores higher (4.5 vs 1.1).
25 reviews of Gaming Heads. Filter by what matters to you.
At the beginning it was a bit chaotic but after 2 1/2 years I actually received my beautiful Solas statue. And the statue was in perfect condition and looked great.
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Gaming Heads is an online platform dedicated to the production and distribution of officially licensed gaming collectibles and merchandise. The company specializes in creating high-quality figurines, statues, and other memorabilia that cater to the gaming community. With a focus on popular game franchises, Gaming Heads aims to provide fans with unique and detailed collectibles that enhance their gaming experience. The primary customers of Gaming Heads include avid gamers, collectors, and enthusiasts who seek to own tangible representations of their favorite video game characters and franchises. By offering a diverse range of products, the company appeals to a broad audience, from casual gamers to serious collectors. Through its commitment to quality and authenticity, Gaming Heads establishes itself as a trusted name in the gaming collectibles market, fostering a connection between gamers and their beloved games.
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