Gaming Heads is an online platform dedicated to the production and distribution of officially licensed gaming collectibles and merchandise. The company specializes in creating high-quality figurines, statues, and other memorabilia that cater to the gaming community. With a focus on popular game franchises, Gaming Heads aims to provide fans with unique and detailed collectibles that enhance their gaming experience. The primary customers of Gaming Heads include avid gamers, collectors, and enthusiasts who seek to own tangible representations of their favorite video game characters and franchises. By offering a diverse range of products, the company appeals to a broad audience, from casual gamers to serious collectors. Through its commitment to quality and authenticity, Gaming Heads establishes itself as a trusted name in the gaming collectibles market, fostering a connection between gamers and their beloved games.
Gaming Heads receives overwhelmingly negative feedback from customers, with many expressing frustration over long wait times and poor customer service. Reviewers frequently mention issues with their orders, including receiving defective statues or not receiving items at all after extensive delays.
One customer waited over two years for a statue, only to find parts that didn't fit together. While a few positive reviews highlight the quality of the statues when received, they are overshadowed by complaints about the company's non-responsive support and payment processing issues. Many consumers label the company as a scam, citing lost payments and unfulfilled orders. Overall, the sentiment is predominantly negative, with a significant majority of reviewers advising potential customers to avoid Gaming Heads.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 1.6 | 25 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Feb 2025.
| Month | Average | Reviews |
|---|---|---|
| May 24 | 1.0 | 1 |
| Jun 24 | 4.0 | 1 |
| Jul 24 | — | 0 |
| Aug 24 | — | 0 |
| Sep 24 | — | 0 |
| Oct 24 | 5.0 | 1 |
| Nov 24 | 1.0 | 1 |
| Dec 24 | — | 0 |
| Jan 25 | 1.0 | 2 |
| Feb 25 | 1.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 25 most recent reviews.
“The customer service was helpful & quick to answer any of my queries”
“Instead of using Stripe or other well-known, established payement-processing service, they use a shady one that asks...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Collectibles.
| Company | Overall | Legit | Service | Value | Delivery | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 1.6 out of 5 (poor) | 67 out of 100 | 1.5 out of 5 (poor) | 1.1 out of 5 (poor) | 1.8 out of 5 (poor) | — | 25 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.5 out of 5 (good) | 4.8 out of 5 (good) | −3% | 551 | |
| 4.5 out of 5 (good) | 100 out of 100 | — | — | 5.0 out of 5 (good) | — | 15 | |
| 5.0 out of 5 (good) | 100 out of 100 | — | — | — | — | 12 | |
| 1.8 out of 5 (poor) | 67 out of 100 | — | — | — | — | 5 |
Bottom line: Gaming Heads is #5 of 5 on overall rating in this group. On value, Sports Integrity scores higher (4.5 vs 1.1).
25 reviews of Gaming Heads. Filter by what matters to you.
I recently ordered the Tomb Raider - The Angel of Darkness Lara Croft Exclusive Edition Statue and received the item yesterday. I am incredibly pleased with this statue, the quality is absolutely astounding. I love it so much! The transaction was smooth and easy. The customer service was helpful & quick to answer any of my queries. Thank you!
Ordered the Big daddy statue and didin't take long for it arrived. Around 10 day's. I'm very happy with it's a beautifull statue with nice details.
Recently i got The Keeper Bobblehead figure from The Evil Within and it's fantastic! The figure is incredibly detailed and it has some good weight to it as well. Additionally it's much taller than the average Bobblehead which is great to see. Overall its a quality product. When it comes to the service its actually surprising to see that most reviews are negative. In my case the transaction was very smooth with quick shipping and great packaging. I do recommend the store and they gave very good customer service.
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Gaming Heads is an online platform dedicated to the production and distribution of officially licensed gaming collectibles and merchandise. The company specializes in creating high-quality figurines, statues, and other memorabilia that cater to the gaming community. With a focus on popular game franchises, Gaming Heads aims to provide fans with unique and detailed collectibles that enhance their gaming experience. The primary customers of Gaming Heads include avid gamers, collectors, and enthusiasts who seek to own tangible representations of their favorite video game characters and franchises. By offering a diverse range of products, the company appeals to a broad audience, from casual gamers to serious collectors. Through its commitment to quality and authenticity, Gaming Heads establishes itself as a trusted name in the gaming collectibles market, fostering a connection between gamers and their beloved games.
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