Great customer service
Great customer service
Gaming Hound is a review platform dedicated to providing consumers with insights and evaluations of various gaming products and services. By allowing users to share their experiences and opinions, the company aims to create a transparent environment for gamers seeking reliable information before making purchases. This platform serves a diverse audience, including casual players, avid gamers, and industry enthusiasts looking for trustworthy reviews and recommendations. The company focuses on collecting user-generated content that highlights the strengths and weaknesses of games, hardware, and related services, facilitating informed decision-making. By fostering a community of gamers, Gaming Hound helps consumers navigate the ever-evolving gaming landscape while also offering businesses valuable feedback to enhance their offerings. Through its user-friendly interface, the platform connects gamers and promotes engagement in the gaming community.
Gaming Hound receives high praise for its exceptional customer service and rapid delivery, with many reviewers highlighting the quick turnaround from order to arrival. Customers appreciate the great prices and the added bonus of free delivery, often receiving their products sooner than expected.
Positive sentiments are echoed in comments about the quality of items, such as gaming accessories, which meet or exceed expectations. However, a few critical reviews raise concerns about unexpected charges, with one customer reporting a fraudulent charge that they could not explain. Additionally, there are mentions of compatibility issues with products that were not as advertised. Overall, while the majority of experiences are positive, the company should address the few complaints regarding charges and product compatibility.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.6 | 79 | 100% | +1.3 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2024.
| Month | Average | Reviews |
|---|---|---|
| Aug 23 | 5.0 | 3 |
| Sep 23 | 5.0 | 4 |
| Oct 23 | 4.0 | 4 |
| Nov 23 | 4.3 | 6 |
| Dec 23 | 5.0 | 3 |
| Jan 24 | 5.0 | 4 |
| Feb 24 | 3.0 | 2 |
| Mar 24 | — | 0 |
| Apr 24 | 5.0 | 1 |
| May 24 | — | 0 |
| Jun 24 | 5.0 | 1 |
| Jul 24 | 5.0 | 2 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 79 most recent reviews.
“Cannot fault this company, good prices and free delivery”
“It was almost immediately refunded by the company, I could see the refund as well as the charge”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Gaming.
| Company | Overall | Legit | Delivery | Service | Website & app | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.6 out of 5 (good) | 33 out of 100 | 4.9 out of 5 (good) | 4.7 out of 5 (good) | 3.5 out of 5 (good) | — | 79 | |
| 4.1 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.6 out of 5 (good) | 4.1 out of 5 (good) | — | 1,060 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | 4.8 out of 5 (good) | 4.3 out of 5 (good) | — | 1,060 | |
| 4.7 out of 5 (good) | 100 out of 100 | 3.9 out of 5 (good) | 4.6 out of 5 (good) | 3.5 out of 5 (good) | — | 1,000 | |
| 4.0 out of 5 (good) | 100 out of 100 | 4.2 out of 5 (good) | 3.7 out of 5 (good) | — | −1% | 1,000 |
Bottom line: Gaming Hound is #2 of 5 on overall rating in this group. On website & app, Mazuma Mobile scores higher (4.3 vs 3.5).
79 reviews of Gaming Hound. Filter by what matters to you.
Over a year ago
Very quick delivery very pleased with my product thank you
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Very quick delivery very pleased with my product thank you
Never used this company and still haven't. But, I opened up my bank account to find a $331.27 charge from this company that no one in my house can explain. It was almost immediately refunded by the company, I could see the refund as well as the charge. But the bank checked and could see that it was done on the company's end and not as a correction from the bank so I had to close my debit card as a precaution.
Would highly recommend, despatched and delivered on time, cheaper than other retailers
Ps5 controller came fast and received what I ordered. Have used a couple of times now and will again.
Got a world of warcraft glass and the quality was great. Also package arrived earlier than predicted ready for Christmas. Will use this site again in future
Great service and fast delivery
Excellent and came after a few days of ordering
It says on website game was compatible but when tried to play it it says it's not
Great prices fast delivery definitely would recommend
Ps5 controller turned up in undamaged box with the main button missing also side was unattached and scratches was supposed to be brand new gaming hound have asked for pictures trying to say damaged in transit if that was the case then the button would be in undamaged box, also saying controller box has been ripped open but that’s what kids do not thinking a brand new product would be so unusable, gaming hound very unhelpful and trying to say it’s our fault and are not taking any responsibility- paid £65 plus £5 delivery disgusting customer service don’t buy from them suggest using reputable online store like game or Argos anyone but this site
Having read positive reviews I decided to give this unknown until now shop a go, competitive prices on my order of EA WRC, so fingers crossed it'll arrive before the 3rd of November.
First time using Gaming Hound. I had a query regarding my order which I sent via e-mail. They got back to me within a couple of hours and answered my question, my order was then dispatched and delivered on time. Can't really ask for more than that!
First time ordering from gaming hound, the whole process was brilliant from start to finish smooth and simple and fast delivery Thankyou 😊
I found Gaming Hound when looking for an upcoming PS5 release, and glad I did. Most retailers online were sold out of the premium edition, I was searching for, but I found it here and in stock. Delivery was great, took only a date or two and the game was posted in the morning of the release date, so happy days. Will be a returning customer.
Really easy ordering process & very fast delivery! Thank you!
Excellent service came fast and well packaged.
Fantastic service 🫵🖐️
Gaming Hound is a review platform dedicated to providing consumers with insights and evaluations of various gaming products and services. By allowing users to share their experiences and opinions, the company aims to create a transparent environment for gamers seeking reliable information before making purchases. This platform serves a diverse audience, including casual players, avid gamers, and industry enthusiasts looking for trustworthy reviews and recommendations. The company focuses on collecting user-generated content that highlights the strengths and weaknesses of games, hardware, and related services, facilitating informed decision-making. By fostering a community of gamers, Gaming Hound helps consumers navigate the ever-evolving gaming landscape while also offering businesses valuable feedback to enhance their offerings. Through its user-friendly interface, the platform connects gamers and promotes engagement in the gaming community.
This profile hasn't been claimed by the business owner.