Garmin is a multinational technology company that designs and manufactures GPS navigation and wearable technology products. The company provides navigation systems, fitness trackers, smartwatches, and marine electronics for consumer, automotive, aviation, and marine markets. Garmin serves both individual consumers and business customers with location-based and fitness monitoring solutions.
Garmin receives a generally positive reception from users, particularly for its reliable devices and advanced features that cater to various business needs. Reviewers highlight the effectiveness of Garmin's route planning and tracking capabilities, which have proven beneficial for transportation and logistics companies.
Many appreciate the accuracy and durability of the products, noting their professional-grade performance in demanding environments. However, some customers express disappointment with recent service quality, citing connectivity issues and slow software updates as significant drawbacks. Additionally, there are mentions of high price points compared to competitors, leading to mixed feelings about overall value. Despite these criticisms, the majority of users remain satisfied with Garmin's offerings.
Summary generated with AI from recent reviews
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Consumer Electronics.
| Company | Overall | Legit | Trend | Reviews |
|---|---|---|---|---|
 | — | 67 out of 100 | — | 0 |
| 1.9 out of 5 (poor) | 100 out of 100 | +104% | 547 | |
| 4.1 out of 5 (good) | 100 out of 100 | — | 1,060 | |
| 4.5 out of 5 (good) | 100 out of 100 | — | 1,060 | |
| 4.7 out of 5 (good) | 100 out of 100 | — | 1,000 |
12 reviews of Garmin. Filter by what matters to you.
6 months ago
Using these for our surveying business and they perform exceptionally well. The precision is exactly what we need for professional applications. The learning curve is manageable and their training res... See more
6 months ago
After trying several GPS solutions, Garmin stands out for accuracy and build quality. Worth the premium price.
6 months ago
Game changer for our logistics company. Real-time tracking and detailed reporting features have improved our efficiency significantly.
6 months ago
The hardware is solid and does what it's supposed to do. However, when we needed technical support for software integration, it took multiple calls and several days to get proper assistance. The end r... See more
Quick answers to the questions people ask most.
Garmin offers a wide range of GPS navigation devices, fitness trackers, smartwatches, marine electronics, aviation equipment, and outdoor recreation devices. Popular product lines include Forerunner watches for runners, Fenix series for outdoor enthusiasts, and DriveSmart GPS units for automotive navigation.
You can reach Garmin customer support by phone at 1-800-800-1020, through live chat on their website, or by submitting a support ticket online. Support is available Monday through Friday from 8 AM to 5 PM Central Time.
Most Garmin devices come with a one-year limited warranty that covers manufacturing defects. The warranty period may vary by product type, and extended warranties are available for purchase on select devices.
You can update maps using Garmin Express software on your computer or through the Garmin Connect app on your smartphone. Many newer devices offer free lifetime map updates, while others may require purchasing updated maps.
Yes, Garmin provides repair services for devices both in and out of warranty. You can request a repair quote online, and they offer flat-rate repair pricing for many common issues.
Garmin offers a 30-day return policy for products purchased directly from them. The device must be in original condition with all accessories, and return shipping costs may apply.
Download the Garmin Connect app on your smartphone and follow the pairing instructions for your specific device model. Most modern Garmin devices connect via Bluetooth and automatically sync activity data, notifications, and software updates.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Using these for our surveying business and they perform exceptionally well. The precision is exactly what we need for professional applications. The learning curve is manageable and their training resources are helpful. Customer service has been responsive whenever we've had questions.
After trying several GPS solutions, Garmin stands out for accuracy and build quality. Worth the premium price.
Game changer for our logistics company. Real-time tracking and detailed reporting features have improved our efficiency significantly.
The hardware is solid and does what it's supposed to do. However, when we needed technical support for software integration, it took multiple calls and several days to get proper assistance. The end result was good, but the process was frustrating for our IT team.
We use Garmin devices for our landscaping crews and they've been fantastic. The rugged design holds up well in harsh weather conditions and the battery life is impressive. The mapping software could be more intuitive, but overall we're very satisfied with the investment.
Long-time Garmin customer but recent experience has been disappointing. Device had connectivity issues right out of the box and getting replacement took weeks. Not the quality control I expected from this brand.
Good quality products that last. Setup was straightforward and the tracking features work well for our delivery business.
Been using Garmin devices for my fleet management business for over 3 years now. Their GPS accuracy is unmatched and the customer service team is incredibly knowledgeable. When we had issues with device integration, they walked us through everything step by step. The only minor complaint is that some of the advanced features have a steep learning curve, but once you get the hang of it, it's smooth sailing.
Been using Garmin solutions for our trucking company for 2 years now. The route planning features are excellent and help our drivers avoid traffic and find efficient paths. The reporting dashboard gives us great insights into our operations. Setup was professional and their account management team checks in regularly.
The GPS units work well for our construction business, but we've noticed that software updates take a long time to roll out. Sometimes we're waiting months for bug fixes that should be addressed more quickly.
Works as advertised but nothing particularly stands out. The price point seems high for what you get compared to some competitors. Interface could be more modern.
We've equipped our field service technicians with Garmin devices and the results have been great. The route optimization saves us time and fuel costs. The devices are durable and the interface is user-friendly. My only wish is that the subscription costs for premium features were more competitive.
Garmin offers various subscription services including Garmin Connect IQ for apps and watch faces, premium Garmin Connect features, and safety services like incident detection. Many basic features are free, while premium services typically require a monthly or annual subscription.
Garmin products are available through their official website, authorized retailers like Best Buy and Amazon, sporting goods stores, and marine/aviation specialty dealers. You can use the store locator on Garmin's website to find authorized dealers near you.
Garmin is a multinational technology company that designs and manufactures GPS navigation and wearable technology products. The company provides navigation systems, fitness trackers, smartwatches, and marine electronics for consumer, automotive, aviation, and marine markets. Garmin serves both individual consumers and business customers with location-based and fitness monitoring solutions.
