get eSIM travel is a digital platform that provides affordable international eSIM plans, enabling travelers to stay connected during their journeys without incurring additional roaming charges. The company simplifies the process of obtaining mobile data by offering a user-friendly interface where customers can verify device compatibility, purchase suitable eSIM plans, and install their eSIMs within minutes. Targeting both leisure and business travelers, get eSIM travel focuses on delivering hassle-free connectivity solutions. Customers can confidently make secure payments through Stripe, ensuring a safe transaction experience. By offering 24/7 support, the company aims to assist users in navigating their eSIM needs and enhance their travel experience.
Get eSIM Travel receives a mixed response from users, with many praising its ease of use and reliability. Reviewers highlight the service as "fast" and "convenient," with several first-time eSIM users expressing satisfaction and noting that they encountered "zero problems" during their travels.
However, a significant number of customers report issues with the eSIM not working, leading to frustration and financial loss. Complaints about poor customer support and difficulties in obtaining refunds are common, with some users feeling abandoned after their eSIMs failed to activate. While many enjoy a seamless experience, the inconsistency in service quality leaves some consumers dissatisfied. Overall, the sentiment reflects a blend of positive experiences and notable frustrations.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 3.6 | 1,000 | 100% | +0.3 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Nov 24 | 3.6 | 137 |
| Dec 24 | 3.5 | 267 |
| Jan 25 | 3.4 | 150 |
| Feb 25 | 4.1 | 102 |
| Mar 25 | 3.6 | 188 |
| Apr 25 | 3.3 | 81 |
| May 25 | 3.9 | 22 |
| Jun 25 | 3.9 | 33 |
| Jul 25 | 4.0 | 20 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Easy to use and zero problems during use”
“Your Service Didnt work”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Mobile Carriers.
| Company | Overall | Legit | Service | Value | Refunds | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 3.6 out of 5 (good) | 100 out of 100 | 3.5 out of 5 (good) | 4.6 out of 5 (good) | 1.8 out of 5 (poor) | +6% | 1,000 |
| 3.8 out of 5 (good) | 50 out of 100 | 3.6 out of 5 (good) | 4.1 out of 5 (good) | 1.7 out of 5 (poor) | — | 1,060 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.6 out of 5 (good) | 4.0 out of 5 (good) | — | 1,060 | |
| 3.3 out of 5 (fair) | 100 out of 100 | 3.1 out of 5 (fair) | 3.6 out of 5 (good) | 1.5 out of 5 (poor) | — | 1,060 | |
| 3.9 out of 5 (good) | 100 out of 100 | — | — | — | — | 1,060 |
Bottom line: get eSIM travel is #4 of 5 on overall rating in this group. On refunds, Maya Mobile scores higher (4.0 vs 1.8).
500 reviews of get eSIM travel. Filter by what matters to you.
I had trouble to get connected to Internet after installing the eSIM. I tried every option they described and didn't work. After a day of activation, it worked and never failed. I'm satisfied but when it was critically needed, it didn't worked.
Very pour connection all the time .
The terrifs increased twice as it was before no good
Slow data connection
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Polarized pattern: few middle ratings. 65% of recent reviews are 4–5★ and 30% are 1–2★.
Poor quality of service. Mobile data is not working properly. The net falls frequently. I will not hire get sim again.
Unfortunately I didn’t work for me , unable to use in Costa Rica , spoke to customer service , tried all the fixes they recommended with no luck . They were helpful and refunded me the money so I cannot fault them there . However as a product not something I can recommend .
My device was on compatibility list but would not install or work with the e sim. Took a lomg time to boot up on the other devixe i used
I had an issue with my eSIM where it just stopped working and I contacted them. Firstly, I had to wait about 15 minutes until an agent actually connected and then when I asked him to help me, he just said he resent a new eSIM and then he just disconnected before I could even try and use that eSim & of course it wasn’t working! So I connected again and I had to wait another 15 minutes and then I was connected to a different agent. He told me what to do, but he also disconnected within a few seconds when I was trying to do it. So eventually I just had to figure it out for myself. Can the agents be more patient and actually wait until we agree that the issue has been resolved before quickly disconnecting?!
I have a lot of problems with the internet, and I must change operators manually because the automatic mode many times doesn't work.
I often don’t have connection and when I am connected its not always stable. If my Phone is trying to find Connection for a longer time it consumes all my Battery very fast…
At least in Peru l never got more than H+, and only one network was working. In Colombia ot worked better
When I recently used your services in Brazil a matter of weeks ago, the eSIM worked perfectly. However upon moving to Australia, I used the same product (new location) and the same process and the eSIM never activated. It was very disappointing and was a waste of money.
No pude utilizar un servicio que pagué porque nunca me llegó el correo
Trying to get the stupid SIM card to actually work is impossible when it is working it's fine I'm trying to top up my data cuz I don't offer big enough plans and they gave me a code that I don't know how to get and you talk to the stupid support team and I haven't heard back from them and every time they tell you to do something they log off so you have to do it 18 times not a great experience I don't know if I would recommend this company or not
No information on apn settings. Had to find myself, nothing on their website. Only when I found it somewhere else it worked.
get eSIM travel is a digital platform that provides affordable international eSIM plans, enabling travelers to stay connected during their journeys without incurring additional roaming charges. The company simplifies the process of obtaining mobile data by offering a user-friendly interface where customers can verify device compatibility, purchase suitable eSIM plans, and install their eSIMs within minutes. Targeting both leisure and business travelers, get eSIM travel focuses on delivering hassle-free connectivity solutions. Customers can confidently make secure payments through Stripe, ensuring a safe transaction experience. By offering 24/7 support, the company aims to assist users in navigating their eSIM needs and enhance their travel experience.
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