Didi t work i loose my money
Your Service Didnt work

get eSIM travel is a digital platform that provides affordable international eSIM plans, enabling travelers to stay connected during their journeys without incurring additional roaming charges. The company simplifies the process of obtaining mobile data by offering a user-friendly interface where customers can verify device compatibility, purchase suitable eSIM plans, and install their eSIMs within minutes. Targeting both leisure and business travelers, get eSIM travel focuses on delivering hassle-free connectivity solutions. Customers can confidently make secure payments through Stripe, ensuring a safe transaction experience. By offering 24/7 support, the company aims to assist users in navigating their eSIM needs and enhance their travel experience.
Get eSIM Travel receives a mixed response from users, with many praising its ease of use and reliability. Reviewers highlight the service as "fast" and "convenient," with several first-time eSIM users expressing satisfaction and noting that they encountered "zero problems" during their travels.
However, a significant number of customers report issues with the eSIM not working, leading to frustration and financial loss. Complaints about poor customer support and difficulties in obtaining refunds are common, with some users feeling abandoned after their eSIMs failed to activate. While many enjoy a seamless experience, the inconsistency in service quality leaves some consumers dissatisfied. Overall, the sentiment reflects a blend of positive experiences and notable frustrations.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 3.6 | 1,000 | 100% | +0.3 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Nov 24 | 3.6 | 137 |
| Dec 24 | 3.5 | 267 |
| Jan 25 | 3.4 | 150 |
| Feb 25 | 4.1 | 102 |
| Mar 25 | 3.6 | 188 |
| Apr 25 | 3.3 | 81 |
| May 25 | 3.9 | 22 |
| Jun 25 | 3.9 | 33 |
| Jul 25 | 4.0 | 20 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Easy to use and zero problems during use”
“Your Service Didnt work”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Mobile Carriers.
| Company | Overall | Legit | Service | Value | Refunds | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 3.6 out of 5 (good) | 100 out of 100 | 3.5 out of 5 (good) | 4.6 out of 5 (good) | 1.8 out of 5 (poor) | +6% | 1,000 | |
| 3.8 out of 5 (good) | 50 out of 100 | 3.6 out of 5 (good) | 4.1 out of 5 (good) | 1.7 out of 5 (poor) | — | 1,060 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.6 out of 5 (good) | 4.0 out of 5 (good) | — | 1,060 | |
| 3.3 out of 5 (fair) | 100 out of 100 | 3.1 out of 5 (fair) | 3.6 out of 5 (good) | 1.5 out of 5 (poor) | — | 1,060 | |
| 3.9 out of 5 (good) | 100 out of 100 | — | — | — | — | 1,060 |
Bottom line: get eSIM travel is #4 of 5 on overall rating in this group. On refunds, Maya Mobile scores higher (4.0 vs 1.8).
500 reviews of get eSIM travel. Filter by what matters to you.
Over a year ago
As a first time esim user i found that getsim esim services are very fast and very reliable to use. Thank you
Over a year ago
Easy to use and zero problems during use.
Over a year ago
It's not working and I get no help. Phone supports esim and esim always shown as not activated. No support and no advise. Losing 30$.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Polarized pattern: few middle ratings. 65% of recent reviews are 4–5★ and 30% are 1–2★.
Your Service Didnt work
As a first time esim user i found that getsim esim services are very fast and very reliable to use. Thank you
Easy to use and zero problems during use.
It's not working and I get no help. Phone supports esim and esim always shown as not activated. No support and no advise. Losing 30$.
perfect and exelent!
Convenient!
Experiencia genial, nunca perdí la cobertura
A life saver for me
I could not use my Esim. Tried to comunícate with customer Services and it was impossible. I asked for a refund many times without any success.
Good experience using this esim.
Funcionou perfeitamente. Não esqueço a localização. Temos de ter em consideração não só a empresa contratada como, também a localização. Europa esta tecnicamente bem para o fornecimento deste serviço.
Everything is fine, but for some reason I can’t pay with Apple Pay. I have to enter my card details manually.
I had trouble to get connected to Internet after installing the eSIM. I tried every option they described and didn't work. After a day of activation, it worked and never failed. I'm satisfied but when it was critically needed, it didn't worked.
Amazing, super practical.
Coverage and speed was perfect
You have a goed cover in this country
Serviço caro relativamente à concorrência que fica a metade do preço com mais dias. Vou deixar de comprar com a get por esse motivo.
Very good .Good connection.
O preco , a rapidez da disponibilidade
get eSIM travel is a digital platform that provides affordable international eSIM plans, enabling travelers to stay connected during their journeys without incurring additional roaming charges. The company simplifies the process of obtaining mobile data by offering a user-friendly interface where customers can verify device compatibility, purchase suitable eSIM plans, and install their eSIMs within minutes. Targeting both leisure and business travelers, get eSIM travel focuses on delivering hassle-free connectivity solutions. Customers can confidently make secure payments through Stripe, ensuring a safe transaction experience. By offering 24/7 support, the company aims to assist users in navigating their eSIM needs and enhance their travel experience.
This profile hasn't been claimed by the business owner.