they sent all the emails but the ticket…
they sent all the emails but the ticket transfer keeps sending an error code and wont open

Good Seat Tickets is a resale marketplace specializing in affordable tickets for sports, concerts, and Broadway events. Established in 2010, the company has facilitated the sale of over one million tickets, catering to a diverse clientele that includes casual concert-goers, sports enthusiasts, and theater lovers. Customers can expect a user-friendly platform that offers a wide selection of tickets, often at prices above face value, reflecting the dynamic nature of the resale market. The company prioritizes customer satisfaction, providing cutting-edge security measures and the availability of live ticket agents for assistance. Good Seat Tickets maintains a commitment to timely delivery of tickets and offers a full refund policy for events that are canceled and not rescheduled. With a focus on delivering top-notch customer service, the company has garnered a reputation as a reliable source for entertainment tickets.
Good Seat Tickets receives a mixed response from customers, with many praising the ease of purchasing tickets and the overall quality of service. Reviewers appreciate the straightforward ticket buying process, noting it as a go-to site for events.
However, a significant number of complaints highlight issues with customer service, particularly regarding refunds for canceled or rescheduled events. Many consumers express frustration over unresponsive support and high service fees, which they feel are excessive given the circumstances. Instances of receiving incorrect tickets or no tickets at all further contribute to dissatisfaction. While some customers report positive experiences, the overwhelming sentiment regarding customer support and refund policies remains negative. Overall, Good Seat Tickets struggles with service reliability despite some positive aspects.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 3.4 | 100 | 100% | +0.1 | ● Low |
Monthly average rating from reviews written by people · latest review Nov 2021.
| Month | Average | Reviews |
|---|---|---|
| Apr 21 | 5.0 | 1 |
| May 21 | 1.0 | 3 |
| Jun 21 | 3.0 | 1 |
| Jul 21 | 1.0 | 1 |
| Aug 21 | 1.0 | 1 |
| Sep 21 | 1.0 | 1 |
| Oct 21 | 2.5 | 2 |
| Nov 21 | 1.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 100 most recent reviews.
“Easy Cheap Fast”
“Purchase tickets in 2019 and still trying to get my refund after it was canceled”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Tickets & Venues.
| Company | Overall | Legit | Value | Service | Website & app | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 3.4 out of 5 (fair) | 100 out of 100 | 3.5 out of 5 (good) | 2.5 out of 5 (poor) | 3.2 out of 5 (fair) | — | 100 | |
| 2.6 out of 5 (poor) | 100 out of 100 | — | 1.9 out of 5 (poor) | 1.4 out of 5 (poor) | +9% | 424 | |
| 4.5 out of 5 (good) | 50 out of 100 | — | — | — | — | 20,156 | |
| 4.5 out of 5 (good) | 67 out of 100 | — | — | — | — | 5,849 | |
| 1.2 out of 5 (poor) | 100 out of 100 | 1.0 out of 5 (poor) | 1.0 out of 5 (poor) | 1.1 out of 5 (poor) | — | 1,002 |
Bottom line: Good Seat Tickets is #3 of 5 on overall rating in this group.
100 reviews of Good Seat Tickets. Filter by what matters to you.
they sent all the emails but the ticket transfer keeps sending an error code and wont open
Disappointed in high service fee $40.32 plus a $9.95 delivery charge just to email me my tickets to transfer into Apple Wallet. This is rediculous. It’s like I almost bought another ticket for that price.
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Polarized pattern: few middle ratings. 60% of recent reviews are 4–5★ and 33% are 1–2★.
Great to get tickets but surcharge for each ticket was very steep! For this reason don’t know if I’ll use them again.
The fee charged by the service should be stated up front so when choosing a ticket, the price is as expected. I paid over $200 extra for 2 tickets. Yikes!
A little concerned on confidence of site
Good Seat Tickets is a resale marketplace specializing in affordable tickets for sports, concerts, and Broadway events. Established in 2010, the company has facilitated the sale of over one million tickets, catering to a diverse clientele that includes casual concert-goers, sports enthusiasts, and theater lovers. Customers can expect a user-friendly platform that offers a wide selection of tickets, often at prices above face value, reflecting the dynamic nature of the resale market. The company prioritizes customer satisfaction, providing cutting-edge security measures and the availability of live ticket agents for assistance. Good Seat Tickets maintains a commitment to timely delivery of tickets and offers a full refund policy for events that are canceled and not rescheduled. With a focus on delivering top-notch customer service, the company has garnered a reputation as a reliable source for entertainment tickets.
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