Hoping that these are awesome seats.
Hoping that these are awesome seats.

Good Seat Tickets is a resale marketplace specializing in affordable tickets for sports, concerts, and Broadway events. Established in 2010, the company has facilitated the sale of over one million tickets, catering to a diverse clientele that includes casual concert-goers, sports enthusiasts, and theater lovers. Customers can expect a user-friendly platform that offers a wide selection of tickets, often at prices above face value, reflecting the dynamic nature of the resale market. The company prioritizes customer satisfaction, providing cutting-edge security measures and the availability of live ticket agents for assistance. Good Seat Tickets maintains a commitment to timely delivery of tickets and offers a full refund policy for events that are canceled and not rescheduled. With a focus on delivering top-notch customer service, the company has garnered a reputation as a reliable source for entertainment tickets.
Good Seat Tickets receives a mixed response from customers, with many praising the ease of purchasing tickets and the overall quality of service. Reviewers appreciate the straightforward ticket buying process, noting it as a go-to site for events.
However, a significant number of complaints highlight issues with customer service, particularly regarding refunds for canceled or rescheduled events. Many consumers express frustration over unresponsive support and high service fees, which they feel are excessive given the circumstances. Instances of receiving incorrect tickets or no tickets at all further contribute to dissatisfaction. While some customers report positive experiences, the overwhelming sentiment regarding customer support and refund policies remains negative. Overall, Good Seat Tickets struggles with service reliability despite some positive aspects.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 3.4 | 100 | 100% | +0.1 | ● Low |
Monthly average rating from reviews written by people · latest review Nov 2021.
| Month | Average | Reviews |
|---|---|---|
| Apr 21 | 5.0 | 1 |
| May 21 | 1.0 | 3 |
| Jun 21 | 3.0 | 1 |
| Jul 21 | 1.0 | 1 |
| Aug 21 | 1.0 | 1 |
| Sep 21 | 1.0 | 1 |
| Oct 21 | 2.5 | 2 |
| Nov 21 | 1.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 100 most recent reviews.
“Easy Cheap Fast”
“Purchase tickets in 2019 and still trying to get my refund after it was canceled”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Tickets & Venues.
| Company | Overall | Legit | Value | Service | Website & app | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 3.4 out of 5 (fair) | 100 out of 100 | 3.5 out of 5 (good) | 2.5 out of 5 (poor) | 3.2 out of 5 (fair) | — | 100 | |
| 2.6 out of 5 (poor) | 100 out of 100 | — | 1.9 out of 5 (poor) | 1.4 out of 5 (poor) | +9% | 424 | |
| 4.5 out of 5 (good) | 50 out of 100 | — | — | — | — | 20,156 | |
| 4.5 out of 5 (good) | 67 out of 100 | — | — | — | — | 5,849 | |
| 1.2 out of 5 (poor) | 100 out of 100 | 1.0 out of 5 (poor) | 1.0 out of 5 (poor) | 1.1 out of 5 (poor) | — | 1,002 |
Bottom line: Good Seat Tickets is #3 of 5 on overall rating in this group.
100 reviews of Good Seat Tickets. Filter by what matters to you.
Hoping that these are awesome seats.
The service fee of $50 per ticket seems pricey, but it was less than some of the other ticket purchase sites that I visited.
good service, no problems
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Polarized pattern: few middle ratings. 60% of recent reviews are 4–5★ and 33% are 1–2★.
Better prices, seems to be a good option so far.
Easy to use and great prices
It was easy to use and quick
Good prices and easy web site usage
Easy quick and decent prices. Although, I'm not going to give them a full 5 stsrs yet because ive been sold the wrong tickrtd through third party websites before.
Service fee is too high
Too many extra steps to get ticket but good price
Easy process
Don’t like the prices but good tickets and seats
Fast and good prices thanks
No problem ordering concert tickets
Good Seat Tickets is a resale marketplace specializing in affordable tickets for sports, concerts, and Broadway events. Established in 2010, the company has facilitated the sale of over one million tickets, catering to a diverse clientele that includes casual concert-goers, sports enthusiasts, and theater lovers. Customers can expect a user-friendly platform that offers a wide selection of tickets, often at prices above face value, reflecting the dynamic nature of the resale market. The company prioritizes customer satisfaction, providing cutting-edge security measures and the availability of live ticket agents for assistance. Good Seat Tickets maintains a commitment to timely delivery of tickets and offers a full refund policy for events that are canceled and not rescheduled. With a focus on delivering top-notch customer service, the company has garnered a reputation as a reliable source for entertainment tickets.
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